2021 Ford F-150 HYBRID

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2021 Ford F-150 HYBRID has 317 owner complaints filed with NHTSA — that's 4.0x the segment average of 80. The most common issue is transmission problems (36% of all complaints), specifically: fails to accelerate when switching from electric power to gas power. this happens when pulling out of a parking lot onto a houston,tx feeder street after the truck has set for awhile and on electric power when started and medium to full power is used to merge into traffic. the switch over from appea. ⚠️ 4 fire reports filed.

4 fire reports 4 crash reports 6 injuries

317

Total Complaints

Recalls Issued

—/5

Safety Stars

4.0x

vs Segment Avg

Known Problems

TRANSMISSION

115 complaints

36%

• Fails to accelerate when switching from electric power to gas power. This happens when pulling out of a parking lot onto a Houston,Tx feeder street after the truck has set for awhile and on electric power when started and medium to full power is used to merge into traffic. The switch over from appea
• They have had this recall since Dec 16th and I have taken the truck and called the dealer several times and they said that Ford has not remedied this recall yet. It is a huge issue and they aren't doing anything about it, several online forms have cited this exact problem with their truck yet Ford
• The Check Engine Light illuminated and brought to Ford dealer. Was advised it has code P237C which is a failed Exhaust Heat Exchanger, dealer ordered part # ML3Z5A212W. There is no coolant leak visible from the failed part. But driving down the highway around 70mph, the vehicle suddenly decelerates

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“Fails to accelerate when switching from electric power to gas power. This happens when pulling out of a parking lot onto a Houston,Tx feeder street after the truck has set for awhile and on electric power when started and medium to full power is used to merge into traffic. The switch over from appea”

— NHTSA complaint filing

ELECTRICAL

38 complaints

12%

• I purchased a new Hybtid 2021 Platinum Ford F-150 in March. On Wednesday, August 5th, I reported to Ford I received a warning light “your charging system required service soon.” Since I had the truck serviced one week before, I contacted the dealer and the earliest they could see me was next Tuesday
• Trailer brakes although operational at start of journey intermittently fail to operate some time thereafter at which point they stay failed. This happens without any warning or notice to the driver. All indications are that trailer is attached correctly e.g. vehicle self diagnosis of trailer lights
• THE TRAILER BRAKING SYSTEM ON MY NEW 2021 F150 POWERBOOST MALFUNCTIONS EVERY ONCE IN A WHILE. WHILE TOWING MY 27 FT AIRSTREAM TRAILER THE BRAKES WILL OFTEN STOP WORKING. THEY ALWAYS WORK WHEN I BEGIN A TRIP, BUT THEN THE BRAKES FAIL DURING THE TRIP. I RECEIVE A NOTICE WHEN ATTEMPTING TO MANUALLY

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 1 crashes

“I purchased a new Hybtid 2021 Platinum Ford F-150 in March. On Wednesday, August 5th, I reported to Ford I received a warning light “your charging system required service soon.” Since I had the truck serviced one week before, I contacted the dealer and the earliest they could see me was next Tuesday”

— NHTSA complaint filing

OTHER

32 complaints

10%

• When slowing down the truck lurches forward when going back into electric and/or gas mode, and has nearly caused my truck to collide with the vehicle in front of me. The truck will pick up speed when slowing down, as when downshifting and switching out/in electric to gas mode it propels the truck
• My Sunroof exploded. I was driving down the freeway on a Sunday morning. There were no other vehicles around me and noting overhead anywhere near me. I heard a loud bang similar to a shotgun blast and my sunroof glass shards began to rain down onto me. The sunroof was closed but the moonroof cover w
• On several occasions while waiting in an intersection to make a left turn, the vehicle loses power or something. I can put the pedal to the floor and I get no response from the vehicle. Eventually after stepping on gas the truck seems to reimage and go. The only problem is I have nearly been T-Boned

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“When slowing down the truck lurches forward when going back into electric and/or gas mode, and has nearly caused my truck to collide with the vehicle in front of me. The truck will pick up speed when slowing down, as when downshifting and switching out/in electric to gas mode it propels the truck ”

— NHTSA complaint filing

WHEELS

27 complaints

• The contact owns a 2021 Ford F-150. The contact stated while driving approximately 25 MPH, the sheared axle bolt became faulty. There were no warning lights illuminated. The vehicle was taken to several dealers who diagnosed the same failure. The vehicle was repaired several times however, the failu
• Left rear axle bolt sheared off into the wheel spontaneously. It is available for inspection. . Currently at dealer right now for repair. Dealer indicates vehicle not safe to drive due to potential for loss of wheel, brake components and wheel hub/axle during travel. I have not experienced loss
• The wheel hub axle bolt sheared off under normal conditions-dealer was unaware this was even an issue and told me the bolt they found within my wheel assembly and its attached washer was picked up off of the road (road debris) that they removed it and it would not grind anymore. I did basic researc

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2021 Ford F-150. The contact stated while driving approximately 25 MPH, the sheared axle bolt became faulty. There were no warning lights illuminated. The vehicle was taken to several dealers who diagnosed the same failure. The vehicle was repaired several times however, the failu”

— NHTSA complaint filing

ENGINE

23 complaints

• The contact owns a 2021 Ford F-150. The contact stated that while driving her vehicle at various speeds , her vehicle felt as though someone hit the back of her vehicle. The contact stated that the vehicle speeds up and slows down intermittently without warning. The contact stated that she has conta
• My truck is 2021 f150 powerboot. I got message “ stop safely now” and unable to start the engine. This is happened twice . The first time is about 20K miles, the second times is happened on 8/13/2022 at 55k miles. I brought my car to dealership for first time and service manager told me they waited
• My vehicle has the 3.5L powerboost motor and it has been leaking coolant from the egr cooler since I bought the truck in 01/2022. This has caused my vehicle to overheat and has left me stranded on busy highways.

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2021 Ford F-150. The contact stated that while driving her vehicle at various speeds , her vehicle felt as though someone hit the back of her vehicle. The contact stated that the vehicle speeds up and slows down intermittently without warning. The contact stated that she has conta”

— NHTSA complaint filing

Estimated Repair Costs

TRANSMISSION(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

WHEELS(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 317 owner complaints for this specific year, here's what to check or ask about:

☐
TRANSMISSION: Fails to accelerate when switching from electric power to gas power. This happens when pulling out of a parking lot onto a Houston,Tx feeder street after the truck has set for awhile and on electric power when started and medium to full power is used to merge into traffic. The switch over from appea
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: I purchased a new Hybtid 2021 Platinum Ford F-150 in March. On Wednesday, August 5th, I reported to Ford I received a warning light “your charging system required service soon.” Since I had the truck serviced one week before, I contacted the dealer and the earliest they could see me was next Tuesday
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: When slowing down the truck lurches forward when going back into electric and/or gas mode, and has nearly caused my truck to collide with the vehicle in front of me. The truck will pick up speed when slowing down, as when downshifting and switching out/in electric to gas mode it propels the truck
Typically appears around 50K miles. Repair cost ~$500
☐
WHEELS: The contact owns a 2021 Ford F-150. The contact stated while driving approximately 25 MPH, the sheared axle bolt became faulty. There were no warning lights illuminated. The vehicle was taken to several dealers who diagnosed the same failure. The vehicle was repaired several times however, the failu
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)