2021 Ford EXPLORER HYBRID
Problems, Recalls & Reliability Report
Quick Summary
The 2021 Ford EXPLORER HYBRID has 7 owner complaints filed with NHTSA — that's 1.0x the segment average of 7. The most common issue is transmission problems (29% of all complaints), specifically: the contact owns a 2021 ford explorer hybrid. the contact stated that while driving at various speeds, the electronic "lift gate ajar" warning was activated; however, the liftgate was not open. the vehicle was taken to the local dealer who adjusted the liftgate striker, and the failure was remedied;. There is 1 recall issued for this model year.
7
Total Complaints
1
Recalls Issued
—/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 6)
TRANSMISSION
2 complaints- • The contact owns a 2021 Ford Explorer Hybrid. The contact stated that while driving at various speeds, the electronic "lift gate ajar" warning was activated; however, the liftgate was not open. The vehicle was taken to the local dealer who adjusted the liftgate striker, and the failure was remedied;
- • A Police Officer's Ford Explorer Interceptor Hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels)
“The contact owns a 2021 Ford Explorer Hybrid. The contact stated that while driving at various speeds, the electronic "lift gate ajar" warning was activated; however, the liftgate was not open. The vehicle was taken to the local dealer who adjusted the liftgate striker, and the failure was remedied;”
— NHTSA complaint filing
Recalls (1)
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Fix: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
Estimated Insurance Cost for 2021 Ford EXPLORER HYBRID
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ford EXPLORER HYBRID Service Intervals
IOLM (Intelligent Oil Life Monitor) may signal earlier. Older 5.4L Triton engines have specific service needs — check the manual.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ford New-Vehicle Warranty Coverage
These are the terms for a new Ford. If you're buying a used 2021 EXPLORER HYBRID, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ford dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 7 owner complaints for this specific year, here's what to check or ask about:
- ☐TRANSMISSION: The contact owns a 2021 Ford Explorer Hybrid. The contact stated that while driving at various speeds, the electronic "lift gate ajar" warning was activated; however, the liftgate was not open. The vehicle was taken to the local dealer who adjusted the liftgate striker, and the failure was remedied;
Typically appears around 50K miles. Repair cost ~$500
- ☐BODY/STRUCTURE: The contact owns a 2021 Ford Explorer Hybrid. The contact stated that while driving at various speeds, the electronic "lift gate ajar" warning was activated; however, the liftgate was not open. The vehicle was taken to the local dealer who adjusted the liftgate striker, and the failure was remedied;
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: I was making a slow speed u-turn to stop a speeding motorist. As I came out of the u-turn, the wheel did not come back to center and I continued the turn going up a curb and striking a chain link fence. When I realized what was occurring, I manually began to turn the steering wheel to the right to g
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: A Police Officer's Ford Explorer Interceptor Hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels)
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 1 recall have been completed — free at any Ford dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ford EXPLORER HYBRID — Year Comparison
How does 2021 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 7
- Recalls
- 1
- Fire reports
- 0
- Crash reports
- 4
- Injury reports
- 3
- Segment avg
- 7
Check a Specific VIN
See recalls for YOUR 2021 Ford EXPLORER HYBRID