BestCarRank
Chevrolet

2020 Chevrolet EXPRESS

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2020 Chevrolet EXPRESS has 20 owner complaints filed with NHTSA — that's 0.3x the segment average of 80. The most common issue is transmission problems (45% of all complaints), specifically: transmission needs to be replaced at 70k miles and i have had all scheduled service maintenance done. vehicle jerks hard when shifting gears..

1 crash report

20

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.3x

vs Segment Avg

Known Problems

TRANSMISSION

9 complaints
45%
  • Transmission needs to be replaced at 70k miles and I have had all scheduled service maintenance done. Vehicle jerks hard when shifting gears.
  • Improper shift and hard jerking downshifts Which has been a continuous problem since September 22
  • Transmission issues at 50,00 to 60,000 miles
Typical onset: 50K miles Est. repair: $500

Transmission needs to be replaced at 70k miles and I have had all scheduled service maintenance done. Vehicle jerks hard when shifting gears.

— NHTSA complaint filing

BODY/STRUCTURE

3 complaints
15%
  • The contact owns a 2021 Jayco Redhawk. The contact stated that while inspecting underneath the RV the plumbing hoses and lines as well electrical wires, fuel line from the propane tank, and fuel line from the generator was just lying on the frame. The hoses and lines were not insulated or secured un
  • Bought this van new & when traveling down a hill, brake assist helps slow up the van. Once the van is on level ground, it will NOT shift back out of the brake assist & it takes effort or time to return to normal D. I was told I must set up & find a hill. I had major water leaks in the van & once c
  • Door latches on the side rear door need replaced every few months. Dealer charges $1300 to fix this issue on 8 of the 2020 Chevy Expresses that I we own.
Typical onset: 50K miles Est. repair: $500

The contact owns a 2021 Jayco Redhawk. The contact stated that while inspecting underneath the RV the plumbing hoses and lines as well electrical wires, fuel line from the propane tank, and fuel line from the generator was just lying on the frame. The hoses and lines were not insulated or secured un

— NHTSA complaint filing

ELECTRICAL

2 complaints
10%
  • The contact owns a 2021 Jayco Redhawk. The contact stated that while inspecting underneath the RV the plumbing hoses and lines as well electrical wires, fuel line from the propane tank, and fuel line from the generator was just lying on the frame. The hoses and lines were not insulated or secured un
  • While driving this cargo van, the driver stopped in traffic to make a left hand turn. In the middle of the turn, the vehicle stalled out and would not immediately start, exposing the vehicle to nearly being hit by the oncoming traffic. When the vehicle eventually restarted, and later brought to a GM
Typical onset: 50K miles Est. repair: $500

The contact owns a 2021 Jayco Redhawk. The contact stated that while inspecting underneath the RV the plumbing hoses and lines as well electrical wires, fuel line from the propane tank, and fuel line from the generator was just lying on the frame. The hoses and lines were not insulated or secured un

— NHTSA complaint filing

BRAKES

2 complaints
10%
  • Bought this van new & when traveling down a hill, brake assist helps slow up the van. Once the van is on level ground, it will NOT shift back out of the brake assist & it takes effort or time to return to normal D. I was told I must set up & find a hill. I had major water leaks in the van & once c
  • After purchasing a used vehicle 2020 model, and after setting in owner's garage for two weeks, the vehicle was driven at slow speed thru two intersections after a complete stop. at the third intersection stopsign the vehicle started moving slowly with the brake on. the brake was then applied much ha
Typical onset: 50K miles Est. repair: $500💥 1 crashes

Bought this van new & when traveling down a hill, brake assist helps slow up the van. Once the van is on level ground, it will NOT shift back out of the brake assist & it takes effort or time to return to normal D. I was told I must set up & find a hill. I had major water leaks in the van & once c

— NHTSA complaint filing

OTHER

2 complaints
10%
  • Bought this van new & when traveling down a hill, brake assist helps slow up the van. Once the van is on level ground, it will NOT shift back out of the brake assist & it takes effort or time to return to normal D. I was told I must set up & find a hill. I had major water leaks in the van & once c
  • Catalytic converter cracked at exhaust manifold @5 yrs, 34,600 miles. Known problem, denial, scam warranty allowing them to break ‘clean air act’ and scam customers into paying. On the hook myself for a fed law requiring manufacturers repair. At my shop getting fixed when they offered to fix after m
Typical onset: 50K miles Est. repair: $500

Bought this van new & when traveling down a hill, brake assist helps slow up the van. Once the van is on level ground, it will NOT shift back out of the brake assist & it takes effort or time to return to normal D. I was told I must set up & find a hill. I had major water leaks in the van & once c

— NHTSA complaint filing

Estimated Repair Costs

TRANSMISSION(~50K mi)
$500
BODY/STRUCTURE(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
BRAKES(~50K mi)
$500
OTHER(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 20 owner complaints for this specific year, here's what to check or ask about:

  • TRANSMISSION: Transmission needs to be replaced at 70k miles and I have had all scheduled service maintenance done. Vehicle jerks hard when shifting gears.

    Typically appears around 50K miles. Repair cost ~$500

  • BODY/STRUCTURE: The contact owns a 2021 Jayco Redhawk. The contact stated that while inspecting underneath the RV the plumbing hoses and lines as well electrical wires, fuel line from the propane tank, and fuel line from the generator was just lying on the frame. The hoses and lines were not insulated or secured un

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: The contact owns a 2021 Jayco Redhawk. The contact stated that while inspecting underneath the RV the plumbing hoses and lines as well electrical wires, fuel line from the propane tank, and fuel line from the generator was just lying on the frame. The hoses and lines were not insulated or secured un

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: Bought this van new & when traveling down a hill, brake assist helps slow up the van. Once the van is on level ground, it will NOT shift back out of the brake assist & it takes effort or time to return to normal D. I was told I must set up & find a hill. I had major water leaks in the van & once c

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
20
Recalls
0
Fire reports
0
Crash reports
1
Injury reports
0
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2020 Chevrolet EXPRESS