2014 Chevrolet EXPRESS

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2014 Chevrolet EXPRESS has 19 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is air bags problems (21% of all complaints), specifically: i have been waiting over 5 weeks for the parts to come in to champion chevrolet in johnson city tn but every time i call they say that gm has not sent the parts to fix the airbag that is on recall. why must i wait this long to have a safety issue corrected. *tr.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.2x

vs Segment Avg

Known Problems

AIR BAGS

4 complaints

21%

• I HAVE BEEN WAITING OVER 5 WEEKS FOR THE PARTS TO COME IN TO CHAMPION CHEVROLET IN JOHNSON CITY TN BUT EVERY TIME I CALL THEY SAY THAT GM HAS NOT SENT THE PARTS TO FIX THE AIRBAG THAT IS ON RECALL. WHY MUST I WAIT THIS LONG TO HAVE A SAFETY ISSUE CORRECTED. *TR
• TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. WHILE THE PASSENGER SEAT WAS OCCUPIED, THE AIR BAG WARNING INDICATOR TURNED ON AND OFF. THE VEHICLE WAS TAKEN TO HOBSON CHEVROLET BUICK GMC (655 W SOUTHVIEW DR, MARTINSVILLE, IN 46151, (765) 894-4163), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINE
• TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR SUDDENLY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO GRAND PRIZE CHEVROLET BUICK GMC (LOCATED AT 32 RTE 304, NANUET, NY 10954, 854-367-7516) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND

Typical onset: 50K miles Est. repair: $500

“I HAVE BEEN WAITING OVER 5 WEEKS FOR THE PARTS TO COME IN TO CHAMPION CHEVROLET IN JOHNSON CITY TN BUT EVERY TIME I CALL THEY SAY THAT GM HAS NOT SENT THE PARTS TO FIX THE AIRBAG THAT IS ON RECALL. WHY MUST I WAIT THIS LONG TO HAVE A SAFETY ISSUE CORRECTED. *TR”

— NHTSA complaint filing

FUEL SYSTEM

4 complaints

21%

• VEHICLE WILL SHUT OFF WHILE DRIVING. NO WARNING SIGNS. WILL LOSE ALL POWER STEERING AND UNSTABLE CONTROL. WILL NOT START AFTER IT SHUTS DOWN FOR UP TO 24HRS. THIS VEHICLE ALSO HAS A HISTORY OF HARD/TROUBLE STARTING. WHEN IT TURNS OVER IS WILL GO INTO PROTECTION MODE "LOSS OF POWER". THIS PROBLEM
• I HAVE A FLEET OF 2011-2015 CHEVROLET EXPRESS DIESEL CARGO VANS FOR MY BUSINESS. EACH OF THEM ARE ON THEIR 3RD REPLACEMENT OF THE DEF TANK HEATER KIT GM P/N 84412924. IT SEEMS TO DIE AFTER USE IN THE 80,000 MILE RANGE. SEEMS TO BE A POORLY DESIGNED PART HAVING TO DO THIS.
• The contact owns a 2014 Chevrolet Express. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor coming from the vehicle with several unknown warning lights illuminated. The contact had the vehicle towed to an independent mechanic where it was discovered that

Typical onset: 50K miles Est. repair: $500

“VEHICLE WILL SHUT OFF WHILE DRIVING. NO WARNING SIGNS. WILL LOSE ALL POWER STEERING AND UNSTABLE CONTROL. WILL NOT START AFTER IT SHUTS DOWN FOR UP TO 24HRS. THIS VEHICLE ALSO HAS A HISTORY OF HARD/TROUBLE STARTING. WHEN IT TURNS OVER IS WILL GO INTO PROTECTION MODE "LOSS OF POWER". THIS PROBLEM”

— NHTSA complaint filing

ELECTRICAL

3 complaints

16%

• VEHICLE WILL SHUT OFF WHILE DRIVING. NO WARNING SIGNS. WILL LOSE ALL POWER STEERING AND UNSTABLE CONTROL. WILL NOT START AFTER IT SHUTS DOWN FOR UP TO 24HRS. THIS VEHICLE ALSO HAS A HISTORY OF HARD/TROUBLE STARTING. WHEN IT TURNS OVER IS WILL GO INTO PROTECTION MODE "LOSS OF POWER". THIS PROBLEM
• TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR SUDDENLY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO GRAND PRIZE CHEVROLET BUICK GMC (LOCATED AT 32 RTE 304, NANUET, NY 10954, 854-367-7516) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND
• CURRENTLY HAVE A RECALL ON MY VEHICLE (N172086770). SINCE THE ORIGINAL RECALL IN 2018, I'VE MADE SEVERAL ATTEMPTS WITH THE GENERAL MOTORS TO HAVE THIS ISSUE REPAIRED. AS OF THIS DATE, 7/12/2020, THEY HAVE BEEN UNWILLING TO FIX THE PROBLEM. I HAVE SEVERAL CASE NUMBERS WITH THE COMPANY BECAUSE I'VE

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

VISIBILITY

2 complaints

11%

• TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V295000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHEVROLET 112
• TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V295000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKN

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V295000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHEVROLET 112 ”

— NHTSA complaint filing

SEATS/RESTRAINTS

1 complaints

• DRIVER'S SEAT BELT REEL SEIZED WHILE THE VEHICLE WAS PARKED SO THE BELT COULD NOT BE EXTENDED AND BUCKLED. THE OPERATOR WAS NOT ABLE TO WEAR THE SEAT BELT AS REQUIRED BY LAW. A SECOND VEHICLE OF THE SAME MAKE/MODEL 2012 MODEL YEAR, ~4500 MILES EXPERIENCED THE SAME PROBLEM IN SEPTEMBER 2013, IT WAS

Typical onset: 50K miles Est. repair: $500

“DRIVER'S SEAT BELT REEL SEIZED WHILE THE VEHICLE WAS PARKED SO THE BELT COULD NOT BE EXTENDED AND BUCKLED. THE OPERATOR WAS NOT ABLE TO WEAR THE SEAT BELT AS REQUIRED BY LAW. A SECOND VEHICLE OF THE SAME MAKE/MODEL 2012 MODEL YEAR, ~4500 MILES EXPERIENCED THE SAME PROBLEM IN SEPTEMBER 2013, IT WAS ”

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

VISIBILITY(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 19 owner complaints for this specific year, here's what to check or ask about:

☐
AIR BAGS: I HAVE BEEN WAITING OVER 5 WEEKS FOR THE PARTS TO COME IN TO CHAMPION CHEVROLET IN JOHNSON CITY TN BUT EVERY TIME I CALL THEY SAY THAT GM HAS NOT SENT THE PARTS TO FIX THE AIRBAG THAT IS ON RECALL. WHY MUST I WAIT THIS LONG TO HAVE A SAFETY ISSUE CORRECTED. *TR
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: VEHICLE WILL SHUT OFF WHILE DRIVING. NO WARNING SIGNS. WILL LOSE ALL POWER STEERING AND UNSTABLE CONTROL. WILL NOT START AFTER IT SHUTS DOWN FOR UP TO 24HRS. THIS VEHICLE ALSO HAS A HISTORY OF HARD/TROUBLE STARTING. WHEN IT TURNS OVER IS WILL GO INTO PROTECTION MODE "LOSS OF POWER". THIS PROBLEM
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: VEHICLE WILL SHUT OFF WHILE DRIVING. NO WARNING SIGNS. WILL LOSE ALL POWER STEERING AND UNSTABLE CONTROL. WILL NOT START AFTER IT SHUTS DOWN FOR UP TO 24HRS. THIS VEHICLE ALSO HAS A HISTORY OF HARD/TROUBLE STARTING. WHEN IT TURNS OVER IS WILL GO INTO PROTECTION MODE "LOSS OF POWER". THIS PROBLEM
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V295000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHEVROLET 112
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)