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Chevrolet

2011 Chevrolet CRUZE

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2011 Chevrolet CRUZE has 1115 owner complaints filed with NHTSA — that's 2.9x the segment average of 391. The most common issue is engine problems (27% of all complaints), specifically: tl* the contact owns a 2011 chevrolet cruze. while attempting to accelerate, the contact stated that the vehicle suddenly stalled without warning. she was able to restart the vehicle and continue driving normally. the vehicle was towed to the dealer where it was inspected and diagnosed with a faul. There are 7 recalls issued for this model year. ⚠️ 26 fire reports filed.

26 fire reports 44 crash reports 30 injuries

1115

Total Complaints

7

Recalls Issued

5/5

Safety Stars

2.9x

vs Segment Avg

Known Problems(top 5 of 8)

ENGINE

296 complaints
27%
  • TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. SHE WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING NORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS INSPECTED AND DIAGNOSED WITH A FAUL
  • I WAS DRIVING AT 30 MPH AND LOOKING TO CHANGE LANES. I BACKED OFF THE THROTTLE TO LET ONE CAR PASS. JUST WHEN THERE WAS AN OPENING IN TRAFFIC AND I WAS READY TO ACCELERATE, THE COMPUTER TOOK FULL CONTROL OF THE VEHICLE. THE VEHICLE DOWNSHIFTED TO FIRST GEAR AND RAPIDLY SLOWED TO 10 MPH. AT THIS POIN
  • TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHEN THE VEHICLE WOULD HESITATE WHEN ACCELERATING BETWEEN 45-65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE DEALER WAS UNABLE TO PRODUCE ANY FAILURE CODES WHEN DIAGNOSED. THE DEALER PERFORMED A TEST DRIVE AND WAS
Typical onset: 50K miles Est. repair: $500🔥 17 fire reports💥 5 crashes

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. SHE WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING NORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS INSPECTED AND DIAGNOSED WITH A FAUL

— NHTSA complaint filing

When Problems Appear on the 2011 Chevrolet CRUZE

Based on 885 owner complaints that included an odometer reading. Median mileage at time of complaint: 57K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
249
30-60K
220
60-100K
237
100-150K
139
150-200K
34
200K+
6

TRANSMISSION

In line with typicalmedian 58K mi · 148 reports
0-30K
44
30-60K
33
60-100K
39
100-150K
25
150-200K
5
200K+
2

ELECTRICAL

In line with typicalmedian 59K mi · 73 reports
0-30K
21
30-60K
17
60-100K
21
100-150K
11
150-200K
2
200K+
1

OTHER

In line with typicalmedian 57K mi · 70 reports
0-30K
26
30-60K
12
60-100K
22
100-150K
7
150-200K
3
200K+
0

BRAKES

In line with typicalmedian 43K mi · 65 reports
0-30K
25
30-60K
18
60-100K
12
100-150K
7
150-200K
2
200K+
1

STEERING

In line with typicalmedian 55K mi · 36 reports
0-30K
13
30-60K
7
60-100K
8
100-150K
5
150-200K
3
200K+
0

AIR BAGS

In line with typicalmedian 40K mi · 29 reports
0-30K
11
30-60K
9
60-100K
7
100-150K
2
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (7)

ELECTRICAL SYSTEM:IGNITION05/07/2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Fix: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Fuel Cost Calculator for 2011 Chevrolet CRUZE

Live EIA prices
Per year
$1,715
Per month
$143
Per mile
14.3¢
MPG
28
City driving (worst-case MPG)
$2,182/yr
Highway driving (best-case MPG)
$1,372/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2011 Chevrolet CRUZE

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,244
Full coverage / month
$104
Liability only / year
$565
vs US avg
-26%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-compact)0.93x
× theft risk1.00x
× safety rating0.94x
× vehicle age0.85x
= Full coverage estimate$1244

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Chevrolet CRUZE Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
45K mi
Engine coolant
150K mi
Spark plugs
100K mi
Cabin air filter
23K mi
Engine air filter
45K mi
Differential (AWD/4WD)
45K mi

GM Oil Life System dynamically calculates oil change interval. DEXOS-approved oil required.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Chevrolet New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
6 yr / 100K mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Chevrolet. If you're buying a used 2011 CRUZE, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Chevrolet dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ENGINE(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
OTHER(~50K mi)
$500
BRAKES(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 1115 owner complaints for this specific year, here's what to check or ask about:

  • ENGINE: TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. SHE WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING NORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS INSPECTED AND DIAGNOSED WITH A FAUL

    Typically appears around 50K miles. Repair cost ~$500

  • TRANSMISSION: I HAVE A 2011 CHEVY CRUZE. I JUST PURCHASED IN NOV 2010. ONE MONTH AFTER I HAD THE CAR I HAD TO TAKE IT INTO THE DEALER DUE TO STEERING NOISE WHEN WHEEL WAS TURNED LEFT/RIGHT. THEY HAD TO LUBRICATE SOME PARTS BY THE WHEELS. STARTING IN FEB 2011 I NOTICE THE CAR STARTED TO LURCH FORWARD WHEN YOU TOOK

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT HE WAS UNDER THE IMPRESSION THAT THE VEHICLE COULD BE TOWED BEHIND A RV. HE READ THE MANUAL THAT STATED THAT HE WOULD HAVE TO REMOVE FUSE 22 WHICH CAUSED HIM TO LOSE 12 VOLTS AND HE COULD NOT OPERATE THE AUXILIARY AFTERMARKET BRAKIN

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: I AM REPORTING A POTENTIALLY DANGEROUS SITUATION IN THE 2011 CHEVY CRUISE. THE FRONT DRIVER'S SIDE FLOOR MAT DOES NOT STAY FASTENED TO THE PINS ON THE FLOOR AND BUNCHES UP BENEATH THE GAS PEDAL PREVENTING ACCELERATION. THIS IS A VERY DANGEROUS SITUATION AND COULD RESULT IN A POTENTIALLY DEADLY ACC

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 7 recalls have been completed — free at any Chevrolet dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
1115
Recalls
7
Fire reports
26
Crash reports
44
Injury reports
30
Segment avg
391

Check a Specific VIN

See recalls for YOUR 2011 Chevrolet CRUZE