2025 Cadillac XT4

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2025 Cadillac XT4 has 11 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is electrical problems (45% of all complaints), specifically: telematics controller has gone out. took 2 weeks to get vehicle into dealership. after diagnosis we are told there is no availability on the part and no backorder or visibility as to when it will be available. functionality of vehicle, value and user safety has been effected as safety and convenienc.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

ELECTRICAL

5 complaints

45%

• Telematics Controller has gone out. Took 2 weeks to get vehicle into dealership. After diagnosis we are told there is no availability on the part and no backorder or visibility as to when it will be available. Functionality of vehicle, value and user safety has been effected as safety and convenienc
• The vehicle’s OnStar system, emergency calling features, and built-in navigation/maps do not function properly. The maps do not work, emergency calling is unreliable, and OnStar is unable to accurately locate my vehicle. This is a serious safety concern because these systems are intended to provide
• Multiple issues: Leaking transmission fluid, multiple issues with on star system, side detection system, lane keep assist. On star issue involves being unable to contact an advisor in the case of an emergency. Apps in car work intermittently, including Google Maps which is imbedded in the vehicle sy

Typical onset: 50K miles Est. repair: $500

“Telematics Controller has gone out. Took 2 weeks to get vehicle into dealership. After diagnosis we are told there is no availability on the part and no backorder or visibility as to when it will be available. Functionality of vehicle, value and user safety has been effected as safety and convenienc”

— NHTSA complaint filing

BRAKES

2 complaints

18%

• The contact owns a 2025 Cadillac XT4. The contact stated that while driving at various speeds, the brake pedal was depressed to the floorboard, with the check engine and an unknown brake warning light illuminated. Due to the failure, the contact had the vehicle towed to a dealer, and the vehicle was
• On July 28, 2025, while driving the vehicle on public street, a warning flashed that the brakes have failed. In fact the brakes were totally inoperative. Driver was able to clear traffic and exit the roadway without incident. The Cadillac dealership found no issue with the brakes, but did "updat

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2025 Cadillac XT4. The contact stated that while driving at various speeds, the brake pedal was depressed to the floorboard, with the check engine and an unknown brake warning light illuminated. Due to the failure, the contact had the vehicle towed to a dealer, and the vehicle was”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

2 complaints

18%

• Multiple issues: Leaking transmission fluid, multiple issues with on star system, side detection system, lane keep assist. On star issue involves being unable to contact an advisor in the case of an emergency. Apps in car work intermittently, including Google Maps which is imbedded in the vehicle sy
• On July 28, 2025, while driving the vehicle on public street, a warning flashed that the brakes have failed. In fact the brakes were totally inoperative. Driver was able to clear traffic and exit the roadway without incident. The Cadillac dealership found no issue with the brakes, but did "updat

Typical onset: 50K miles Est. repair: $500

“Multiple issues: Leaking transmission fluid, multiple issues with on star system, side detection system, lane keep assist. On star issue involves being unable to contact an advisor in the case of an emergency. Apps in car work intermittently, including Google Maps which is imbedded in the vehicle sy”

— NHTSA complaint filing

VISIBILITY

1 complaints

• Since we purchased the vehicle, the Heads-Up display is too low, even in its highest adjusted setting. My wife is [XXX] and can only see part of the heads-up display. I am [XXX] ' tall and have to adjust the seat so far up that my head almost touches the roof to see the heads-up display on the hi

Typical onset: 50K miles Est. repair: $500

“Since we purchased the vehicle, the Heads-Up display is too low, even in its highest adjusted setting. My wife is [XXX] and can only see part of the heads-up display. I am [XXX] ' tall and have to adjust the seat so far up that my head almost touches the roof to see the heads-up display on the hi”

— NHTSA complaint filing

TRANSMISSION

1 complaints

• Multiple issues: Leaking transmission fluid, multiple issues with on star system, side detection system, lane keep assist. On star issue involves being unable to contact an advisor in the case of an emergency. Apps in car work intermittently, including Google Maps which is imbedded in the vehicle sy

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

BRAKES(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

VISIBILITY(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 11 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: Telematics Controller has gone out. Took 2 weeks to get vehicle into dealership. After diagnosis we are told there is no availability on the part and no backorder or visibility as to when it will be available. Functionality of vehicle, value and user safety has been effected as safety and convenienc
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: The contact owns a 2025 Cadillac XT4. The contact stated that while driving at various speeds, the brake pedal was depressed to the floorboard, with the check engine and an unknown brake warning light illuminated. Due to the failure, the contact had the vehicle towed to a dealer, and the vehicle was
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: Multiple issues: Leaking transmission fluid, multiple issues with on star system, side detection system, lane keep assist. On star issue involves being unable to contact an advisor in the case of an emergency. Apps in car work intermittently, including Google Maps which is imbedded in the vehicle sy
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: Since we purchased the vehicle, the Heads-Up display is too low, even in its highest adjusted setting. My wife is [XXX] and can only see part of the heads-up display. I am [XXX] ' tall and have to adjust the seat so far up that my head almost touches the roof to see the heads-up display on the hi
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)