2023 Cadillac XT4

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2023 Cadillac XT4 has 18 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is driver assist/cameras problems (33% of all complaints), specifically: the contact owns a 2023 cadillac xt4. the contact stated while driving at various speeds, the vehicle experienced phantom braking. the vehicle was taken to a dealer however, the failure was not duplicated. the failure persisted. the manufacturer was not notified of the failure. the failure mileage w.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.2x

vs Segment Avg

Known Problems

DRIVER ASSIST/CAMERAS

6 complaints

33%

• The contact owns a 2023 Cadillac XT4. The contact stated while driving at various speeds, the vehicle experienced phantom braking. The vehicle was taken to a dealer however, the failure was not duplicated. The failure persisted. The manufacturer was not notified of the failure. The failure mileage w
• Transmission fails to automatically shift into 9th gear. A GM bulletin #21-NA-181 indicates this is normal for efficiency operation, but the information indicated is false. Experiencing 9th gear is allowed to be shifted when manually over ridden or when shift to manual mode (without shifting to 9th
• Transmission fails to automatically shift into 9th gear. A GM bulletin #21-NA-181 indicates this is normal for efficiency operation, but the information indicated is false. Experiencing 9th gear is allowed to be shifted when manually over ridden or when shift to manual mode (without shifting to 9th

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2023 Cadillac XT4. The contact stated while driving at various speeds, the vehicle experienced phantom braking. The vehicle was taken to a dealer however, the failure was not duplicated. The failure persisted. The manufacturer was not notified of the failure. The failure mileage w”

— NHTSA complaint filing

TRANSMISSION

4 complaints

22%

• The vehicle's transmission does not shift smoothly in the lower gears (1-3) when decelerating. It feels like a clutch is popping and the vehicle 'jerks' when this occurs. This began to occur immediately after purchase and continues to do so today. The vehicle was returned twice to the dealer for wa
• I was driving down the street and the car just turned off. Would not go into gear and said the battery was bad. The exact same thing happened last year they said it was the alternator. Both times my car just power off with no warning while driving down the street
• Transmission fails to automatically shift into 9th gear. A GM bulletin #21-NA-181 indicates this is normal for efficiency operation, but the information indicated is false. Experiencing 9th gear is allowed to be shifted when manually over ridden or when shift to manual mode (without shifting to 9th

Typical onset: 50K miles Est. repair: $500

“The vehicle's transmission does not shift smoothly in the lower gears (1-3) when decelerating. It feels like a clutch is popping and the vehicle 'jerks' when this occurs. This began to occur immediately after purchase and continues to do so today. The vehicle was returned twice to the dealer for wa”

— NHTSA complaint filing

FUEL SYSTEM

2 complaints

11%

• I was driving down the street and the car just turned off. Would not go into gear and said the battery was bad. The exact same thing happened last year they said it was the alternator. Both times my car just power off with no warning while driving down the street
• My 2023 XT4 had a fuel module failure. I was driving along a busy highway at 50 MPH when i lost complete power. Now i see on the Cadillac forum, many people are having problems with the Cadillac XT4. According to the towing company it happens all the times. I also read on the forum other people w

Typical onset: 50K miles Est. repair: $500

“I was driving down the street and the car just turned off. Would not go into gear and said the battery was bad. The exact same thing happened last year they said it was the alternator. Both times my car just power off with no warning while driving down the street”

— NHTSA complaint filing

ELECTRICAL

2 complaints

11%

• Turn signal canceler not working after making a left hand turn
• Started vehicle in morning and no sound from the infotainment system (even if radio screen is on). Noticed turn indicators sound no longer functioned as well as I believe auto stop function also became non-functional. Safety concern while driving. Had to reset by performing a system re-set/re-boot m

Typical onset: 50K miles Est. repair: $500

“Turn signal canceler not working after making a left hand turn”

— NHTSA complaint filing

OTHER

1 complaints

• Rear back half of sunroof exploded. I removed the glass so it would not fly out and hit other cars or people. It could have been very dangerous if the sunroof was open when it shattered.

Typical onset: 50K miles Est. repair: $500

“Rear back half of sunroof exploded. I removed the glass so it would not fly out and hit other cars or people. It could have been very dangerous if the sunroof was open when it shattered.”

— NHTSA complaint filing

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 18 owner complaints for this specific year, here's what to check or ask about:

☐
DRIVER ASSIST/CAMERAS: The contact owns a 2023 Cadillac XT4. The contact stated while driving at various speeds, the vehicle experienced phantom braking. The vehicle was taken to a dealer however, the failure was not duplicated. The failure persisted. The manufacturer was not notified of the failure. The failure mileage w
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: The vehicle's transmission does not shift smoothly in the lower gears (1-3) when decelerating. It feels like a clutch is popping and the vehicle 'jerks' when this occurs. This began to occur immediately after purchase and continues to do so today. The vehicle was returned twice to the dealer for wa
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: I was driving down the street and the car just turned off. Would not go into gear and said the battery was bad. The exact same thing happened last year they said it was the alternator. Both times my car just power off with no warning while driving down the street
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: Turn signal canceler not working after making a left hand turn
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)