2017 Cadillac ATS

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2017 Cadillac ATS has 42 owner complaints filed with NHTSA — that's 0.5x the segment average of 80. The most common issue is steering problems (29% of all complaints), specifically: i have a 2017 cadillac ats and the problem with the power steering has still not been resolved this is a critical issue with driving as a 69 year old i now have become hesitant to drive the car not only for my safety but others if the steering fails and i cause an accident i believe gm needs t.

1 crash report

Total Complaints

Recalls Issued

—/5

Safety Stars

0.5x

vs Segment Avg

Known Problems

STEERING

12 complaints

29%

• I HAVE A 2017 CADILLAC ATS AND THE PROBLEM WITH THE POWER STEERING HAS STILL NOT BEEN RESOLVED THIS IS A CRITICAL ISSUE WITH DRIVING AS A 69 YEAR OLD I NOW HAVE BECOME HESITANT TO DRIVE THE CAR NOT ONLY FOR MY SAFETY BUT OTHERS IF THE STEERING FAILS AND I CAUSE AN ACCIDENT I BELIEVE GM NEEDS T
• TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CADILLAC PORT RICHE
• ON 3/17/2019 I RECEIVED NOTIFICATION STATING A RECALL FOR LOSS OF POWER STEERING. I CONTACTED THE DEALERSHIP, AND THEY CONCLUDED THAT THERE WAS NO REMEDY AVAILABLE. I CONTACTED GM AND WAS TOLD THERE WAS NO REMEDY AVAILABLE AT THIS TIME, AND THAT THIS WAS NOT A SAFETY ISSUE. I AM CONCERNED THOUGH AS

Typical onset: 50K miles Est. repair: $500

“I HAVE A 2017 CADILLAC ATS AND THE PROBLEM WITH THE POWER STEERING HAS STILL NOT BEEN RESOLVED THIS IS A CRITICAL ISSUE WITH DRIVING AS A 69 YEAR OLD I NOW HAVE BECOME HESITANT TO DRIVE THE CAR NOT ONLY FOR MY SAFETY BUT OTHERS IF THE STEERING FAILS AND I CAUSE AN ACCIDENT I BELIEVE GM NEEDS T”

— NHTSA complaint filing

OTHER

6 complaints

14%

• TL* THE CONTACT OWNS A 2017 CADILLAC ATS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LES STANFORD CHEVROLET, 21711 MICHIGAN AVE, DEARBORN, MI 48124). THE DEALER DIAGNOSED THE VEHICLE, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED,
• THE CUE ON MY CADILLAC 2018 ATS JUST STOP WORKING , I SEARCHED ONLINE AND FOUND OUT MILLIONS ,OF CADILLAC OWNERS CUE HAS STOPPED WORKING. MY CAR ONLY HAS 60,000 MILES, I GOT IT NEW IN 2018 JUNE. PLEASE HELP US WITH THIS PROBLEM. MY NAME IS[XXX] ,EMAIL ADDRESS [XXX] PHONE [XXX]. INFORMATION REDACT
• Cadillac ATS is sold with a faulty driver console. The console is known as the Cadillac User Experience (CUE). Faulty-console is a serious safety issue for the following reasons: 1. Driver distractions: loss of navigation and unexpected changes in radio and air-conditioning are constant distraction

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2017 CADILLAC ATS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LES STANFORD CHEVROLET, 21711 MICHIGAN AVE, DEARBORN, MI 48124). THE DEALER DIAGNOSED THE VEHICLE, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED, ”

— NHTSA complaint filing

ELECTRICAL

6 complaints

14%

• TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS AND GAUGES FLICKERED OFF AND ON. WHITES CHEVROLET BUICK GMC CADILLAC (173 OLD FARM RD, ROANOKE RAPIDS, NC 27870, (252) 507-0374) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCL
• THE FUEL LEVEL GAUGE DROPS TO E. THE TOUCH SCREEN DISPLAY DOES NOT WORK AT TIMES YOU HAVE TO TURN OFF THE CAR TO GET IT TO WORK.
• THE CUE ON MY CADILLAC 2018 ATS JUST STOP WORKING , I SEARCHED ONLINE AND FOUND OUT MILLIONS ,OF CADILLAC OWNERS CUE HAS STOPPED WORKING. MY CAR ONLY HAS 60,000 MILES, I GOT IT NEW IN 2018 JUNE. PLEASE HELP US WITH THIS PROBLEM. MY NAME IS[XXX] ,EMAIL ADDRESS [XXX] PHONE [XXX]. INFORMATION REDACT

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS AND GAUGES FLICKERED OFF AND ON. WHITES CHEVROLET BUICK GMC CADILLAC (173 OLD FARM RD, ROANOKE RAPIDS, NC 27870, (252) 507-0374) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCL”

— NHTSA complaint filing

TRANSMISSION

5 complaints

12%

• TRANSMISSION SHUDDERS ON LIGHT ACCELERATION (WORST AT AROUND 50 MPH) GENERAL ACCELERATION FEELS SIMILAR TO AN ENGINE MISFIRE WITH INTERMITTENT DROPS IN POWER. SOME TIMES TRANSMISSION CAN SHIFT HARD AND HAVE A BANG, JARRING FEELING.
• AT MAJOR INTERSECTION WAS AT A STOP RED LIGHT. BEGAN ACCELERATING VEHICLE STALLED AND THE LIGHT ENGINE TURNED ON, TRANSMISSION STUCK AT FIRST GEAR AND WOULD NOT ACCELERATE ABOVE 20MPH. THIS HAPPENED AS I TRIED PASSING A VEHICLE IN FRONT TO LATER MAKE A TURN. THE CAR HAS HAD THIS ISSUE SEVERAL TIMES.
• Transmission causes car to shudder or shake/vibrate at lower speeds and lower rpm (auto shifting) It's been like this since it was purchased. If you perform manual shifting at 2500 RPM's or higher you don't experience the same shake/vibration. Ron Craft Cadillac says it's performing as expected.

Typical onset: 50K miles Est. repair: $500

“TRANSMISSION SHUDDERS ON LIGHT ACCELERATION (WORST AT AROUND 50 MPH) GENERAL ACCELERATION FEELS SIMILAR TO AN ENGINE MISFIRE WITH INTERMITTENT DROPS IN POWER. SOME TIMES TRANSMISSION CAN SHIFT HARD AND HAVE A BANG, JARRING FEELING.”

— NHTSA complaint filing

ENGINE

3 complaints

• TL* THE CONTACT OWNS A 2017 CADILLAC ATS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LES STANFORD CHEVROLET, 21711 MICHIGAN AVE, DEARBORN, MI 48124). THE DEALER DIAGNOSED THE VEHICLE, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED,
• My air bag light randomly appeared and has been on for at about year now the dealership wants me to pay a ridiculous amount of money for all of these safety hazards including to fix my “airbag sensor” when I have never used the airbags. I am the one and only owner of the car which I purchased direct
• The contact owns a 2017 Cadillac ATS. The contact stated while driving 65 MPH, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle became difficult to maneuver, with the service power steering message displayed. In addit

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

Estimated Repair Costs

STEERING(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 42 owner complaints for this specific year, here's what to check or ask about:

☐
STEERING: I HAVE A 2017 CADILLAC ATS AND THE PROBLEM WITH THE POWER STEERING HAS STILL NOT BEEN RESOLVED THIS IS A CRITICAL ISSUE WITH DRIVING AS A 69 YEAR OLD I NOW HAVE BECOME HESITANT TO DRIVE THE CAR NOT ONLY FOR MY SAFETY BUT OTHERS IF THE STEERING FAILS AND I CAUSE AN ACCIDENT I BELIEVE GM NEEDS T
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: TL* THE CONTACT OWNS A 2017 CADILLAC ATS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LES STANFORD CHEVROLET, 21711 MICHIGAN AVE, DEARBORN, MI 48124). THE DEALER DIAGNOSED THE VEHICLE, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED,
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS AND GAUGES FLICKERED OFF AND ON. WHITES CHEVROLET BUICK GMC CADILLAC (173 OLD FARM RD, ROANOKE RAPIDS, NC 27870, (252) 507-0374) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCL
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: TRANSMISSION SHUDDERS ON LIGHT ACCELERATION (WORST AT AROUND 50 MPH) GENERAL ACCELERATION FEELS SIMILAR TO AN ENGINE MISFIRE WITH INTERMITTENT DROPS IN POWER. SOME TIMES TRANSMISSION CAN SHIFT HARD AND HAVE A BANG, JARRING FEELING.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)