2020 Buick ENCORE

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2020 Buick ENCORE has 32 owner complaints filed with NHTSA — that's 0.4x the segment average of 80. The most common issue is engine problems (22% of all complaints), specifically: purchased new buick encore 2020 on 05/22/2000. previous vehicle was honda civic. encore never seemed to have enough power & would downshift. on 10/19/20 there was an issue action requested) detected by buick but i was not notified. then on 10/28/2020, we were diving the vehicle when it seemed to lo.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.4x

vs Segment Avg

Known Problems

ENGINE

7 complaints

22%

• PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LO
• I was told there was a recall on my engine. My check engine light is on. My car doesn't speed up pass 75. When I try to speed up I can feel the gears change.and the car jerks
• Engine light is on and vehicle is sluggish on hills and keeping up in traffic. Rpms run high if I try. Error code p0299 shows on scanning device- turbo under boost. I have 112,000 miles and need turbo replaced already. this vehicle is very well maintained. I did see a special notice for the GX versi

Typical onset: 50K miles Est. repair: $500

“PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LO”

— NHTSA complaint filing

ELECTRICAL

4 complaints

13%

• I WAS DRIVING ON THE INTERSTATE AND THE VEHICLE WAS IN CRUISE CONTROL. IT ACTED AS IT WAS ACCELERATING AND THEN THE CRUISE CONTROL QUIT AND I LOST SPEED. I REGAINED SPEED AND THEN IT LURCHED AGAIN; THE CRUISE CONTROL AGAIN WENT OFF. WHEN I APPLIED THE BRAKE TO PULL TO THE SIDE OF THE ROAD, THE ENGIN
• The horn goes off automatically when the car is started. The fuse must be pulled out to stop it. Dash radio and phone not working properly. Cruise control not working.
• I have to constantly jump start my vehicle. Took it to the dealers and they stated there is nothing wrong with the battery.

Typical onset: 50K miles Est. repair: $500

“I WAS DRIVING ON THE INTERSTATE AND THE VEHICLE WAS IN CRUISE CONTROL. IT ACTED AS IT WAS ACCELERATING AND THEN THE CRUISE CONTROL QUIT AND I LOST SPEED. I REGAINED SPEED AND THEN IT LURCHED AGAIN; THE CRUISE CONTROL AGAIN WENT OFF. WHEN I APPLIED THE BRAKE TO PULL TO THE SIDE OF THE ROAD, THE ENGIN”

— NHTSA complaint filing

TRANSMISSION

4 complaints

13%

• PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LO
• I was told there was a recall on my engine. My check engine light is on. My car doesn't speed up pass 75. When I try to speed up I can feel the gears change.and the car jerks
• Engine light is on and vehicle is sluggish on hills and keeping up in traffic. Rpms run high if I try. Error code p0299 shows on scanning device- turbo under boost. I have 112,000 miles and need turbo replaced already. this vehicle is very well maintained. I did see a special notice for the GX versi

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

FUEL SYSTEM

4 complaints

13%

• Imthe original owner and purchased the car new 4 years ago. At 89,000 miles, the check engine light came on indicating codes for emission controls not working efficiently. Later additional codes indicated problems with the fuel evaporator. The car started having problems every time I filled up the g
• On 4/24/25 I noticed a pungent odor (like rotten eggs). The odor is worse today. I did research and it appears there may be a problem and or leak with the catalytic converter. The emissions are making me and my kids feel sick, nauseous, headache, irritated eyes, etc.
• I've been dealing with a frustrating car issue lately where my vehicle keeps stalling and hesitating during acceleration - whether I'm pulling away from a stop or trying to pick up speed on the road. After getting it checked out, my mechanic determined that the high pressure fuel pump control module

Typical onset: 50K miles Est. repair: $500

“Imthe original owner and purchased the car new 4 years ago. At 89,000 miles, the check engine light came on indicating codes for emission controls not working efficiently. Later additional codes indicated problems with the fuel evaporator. The car started having problems every time I filled up the g”

— NHTSA complaint filing

OTHER

3 complaints

• PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LO
• On 4/24/25 I noticed a pungent odor (like rotten eggs). The odor is worse today. I did research and it appears there may be a problem and or leak with the catalytic converter. The emissions are making me and my kids feel sick, nauseous, headache, irritated eyes, etc.
• I took my 2020 Buick Encore to an independent auto repair shop to have a brake inspection after I had contacted GM multiple times about the loss of acceleration, check engine light and stabilitrak light would come on with brake pedal stiffness and then almost needing to push it to the floor to stop.

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

Estimated Repair Costs

ENGINE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 32 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LO
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: I WAS DRIVING ON THE INTERSTATE AND THE VEHICLE WAS IN CRUISE CONTROL. IT ACTED AS IT WAS ACCELERATING AND THEN THE CRUISE CONTROL QUIT AND I LOST SPEED. I REGAINED SPEED AND THEN IT LURCHED AGAIN; THE CRUISE CONTROL AGAIN WENT OFF. WHEN I APPLIED THE BRAKE TO PULL TO THE SIDE OF THE ROAD, THE ENGIN
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LO
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: Imthe original owner and purchased the car new 4 years ago. At 89,000 miles, the check engine light came on indicating codes for emission controls not working efficiently. Later additional codes indicated problems with the fuel evaporator. The car started having problems every time I filled up the g
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)