
2020 Audi S5
Problems, Recalls & Reliability Report
Quick Summary
The 2020 Audi S5 has 50 owner complaints filed with NHTSA — that's 2.5x the segment average of 20. The most common issue is driver assist/cameras problems (48% of all complaints), specifically: audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the ro. There are 4 recalls issued for this model year.
50
Total Complaints
4
Recalls Issued
—/5
Safety Stars
2.5x
vs Segment Avg
Known Problems(top 3 of 3)
DRIVER ASSIST/CAMERAS
24 complaints- • Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the ro
- • Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the ro
- • Regularly my MMI will restart, screen goes blank, comes back and says I'm not the registered user. Then bluetooth won't work and I get park aid errors and no rear cross traffic or anything. Happens at least 2 times each way to and from work ( 45min ). I usually have to hard reset it twice to get thi
“Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the ro”
— NHTSA complaint filing
Recalls (4)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Fix: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Fuel Cost Calculator for 2020 Audi S5
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2020 Audi S5
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Audi S5 Service Intervals
Long-interval service (LongLife) uses fully-synthetic oil. Some engines have timing belts (check owner's manual).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Audi New-Vehicle Warranty Coverage
Corrosion coverage is unlimited miles for 12 years
These are the terms for a new Audi. If you're buying a used 2020 S5, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Audi dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 50 owner complaints for this specific year, here's what to check or ask about:
- ☐DRIVER ASSIST/CAMERAS: Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the ro
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: The Emergency Call Module Control Unit has now failed for the second time. If the vehicle were to be involved in a crash, the system will not be able to automatically call for assistance. Vehicle is already subject to Audi service campaign 90T2 to reflash emergency call module control unit, however
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: SOS, Bluetooth hands free are all failing to operate
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 4 recalls have been completed — free at any Audi dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Audi S5 — Year Comparison
How does 2020 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 50
- Recalls
- 4
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 20
Check a Specific VIN
See recalls for YOUR 2020 Audi S5