
2021 Audi E-TRON
Problems, Recalls & Reliability Report
Quick Summary
The 2021 Audi E-TRON has 56 owner complaints filed with NHTSA — that's 1.0x the segment average of 56. The most common issue is electrical problems (41% of all complaints), specifically: while i was on vacation a couple states away, i drove the audi etron sportback for the first time since three days before when i drove to the vacation destination. after several minutes driving i got an "electrical system malfunction - please contact service" notification. several minutes later i go. There are 9 recalls issued for this model year. ⚠️ 1 fire report filed.
56
Total Complaints
9
Recalls Issued
5/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
23 complaints- • While I was on vacation a couple states away, I drove the Audi Etron Sportback for the first time since three days before when I drove to the vacation destination. After several minutes driving I got an "ELECTRICAL SYSTEM MALFUNCTION - PLEASE CONTACT SERVICE" notification. Several minutes later I go
- • While operating the vehicle the air conditioning system failed. The vehicle was brought to dealer for diagnosis which confirmed the failure and was out of service for 30 days due to parts availability being SOP. The dealer provided a loaner and fuel reimbursement due my car being electric but refuse
- • Vehicle traveling when electrical systems malfunction message came on. Said pull over safely and call for service. After car was slowed to a stop, the vehicle was disabled with no forward or reverse drive possible. The car was stranded close to the middle right of the street. Car had to be towed
“While I was on vacation a couple states away, I drove the Audi Etron Sportback for the first time since three days before when I drove to the vacation destination. After several minutes driving I got an "ELECTRICAL SYSTEM MALFUNCTION - PLEASE CONTACT SERVICE" notification. Several minutes later I go”
— NHTSA complaint filing
Recalls (9)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Fix: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
Charging Cost Calculator for 2021 Audi E-TRON
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
Estimated Insurance Cost for 2021 Audi E-TRON
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Audi E-TRON Service Intervals
Long-interval service (LongLife) uses fully-synthetic oil. Some engines have timing belts (check owner's manual).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Audi New-Vehicle Warranty Coverage
Corrosion coverage is unlimited miles for 12 years
These are the terms for a new Audi. If you're buying a used 2021 E-TRON, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Audi dealer for VIN-specific remaining warranty.
EV Incentives for 2021 Audi E-TRON
Updated 2026-07Federal Tax Credit (Section 30D) — Expired 2025-09-30
Section 30D new clean vehicle credit ($7,500 max) expired for vehicles acquired after Sept 30, 2025 per Public Law (One Big Beautiful Bill Act). Vehicles acquired on or before that date remain eligible on the buyer's 2025 return. No federal purchase credit exists for post-9/30/2025 acquisitions.
State-Level Incentives (Still Active in 14 States)
Source: US Department of Energy Alternative Fuels Data Center + state DOR / DEQ program pages. Program details and eligibility limits change frequently — always verify with the linked source before purchase.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 56 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: While I was on vacation a couple states away, I drove the Audi Etron Sportback for the first time since three days before when I drove to the vacation destination. After several minutes driving I got an "ELECTRICAL SYSTEM MALFUNCTION - PLEASE CONTACT SERVICE" notification. Several minutes later I go
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: While operating the vehicle the air conditioning system failed. The vehicle was brought to dealer for diagnosis which confirmed the failure and was out of service for 30 days due to parts availability being SOP. The dealer provided a loaner and fuel reimbursement due my car being electric but refuse
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: VEHICLE SHUTS OFF AND SLAMS INTO PARK WHEN DRIVING AT LOW SPEEDS. VEHICLE WILL THEN REFUSE TO RESTART FOR ABOUT 15 SECONDS AND I AM UNABLE MOVE THE VEHICLE FROM PARK. THIS ISSUE ONLY OCCURS WHEN THE VEHICLE HAS BEEN CHARGING OVERNIGHT, AND HAS NOT OCCURRED IF THE VEHICLE HASN'T BEEN RECENTLY CHARG
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: While I was on vacation a couple states away, I drove the Audi Etron Sportback for the first time since three days before when I drove to the vacation destination. After several minutes driving I got an "ELECTRICAL SYSTEM MALFUNCTION - PLEASE CONTACT SERVICE" notification. Several minutes later I go
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 9 recalls have been completed — free at any Audi dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Audi E-TRON — Year Comparison
How does 2021 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
At a Glance
- Complaints
- 56
- Recalls
- 9
- Fire reports
- 1
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 56
Check a Specific VIN
See recalls for YOUR 2021 Audi E-TRON