2020 Audi A6

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2020 Audi A6 has 39 owner complaints filed with NHTSA — that's 0.5x the segment average of 80. The most common issue is electrical problems (44% of all complaints), specifically: various components and system malfunctioned. vehicle is in dealership for 3rd time on electrical/software/hardware troubles, sos module. yes, the vehicle is available for inspection. the car stopped me on a major highway thinking that i was not available "emergency assist, driver take over the wh.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.5x

vs Segment Avg

Known Problems

ELECTRICAL

17 complaints

44%

• Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wh
• On more that one occasion, after starting the car and putting the car in drive, the display continues to show that the car is in PARK. I can drive several hundred feet with the display showing PARK. Then the display will go totally dark and, after several seconds, it will show that the car is in DRI
• Gateway unit that is located under the rear seat has an inadequate insulation and is susceptible to liquid exposure and electrical failure. A liquid penetrated the rear seat and short-circuit the gateway while vehicle was moving resulting in a near-accident by shutting down power steering, brakes,

Typical onset: 50K miles Est. repair: $500

“Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wh”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

7 complaints

18%

• THE AUTOMATED EMERGENCY BRAKING RANDOMLY KICKS IN.. THIS HAS HAPPENED TWO TIMES IN THE PAST 3 MONTHS. NOTHING WAS AROUND TO CAUSE THE AEB TO ACTIVATE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF SOMEONE WAS DRIVING BEHIND ME AT THE TIME. IT JOLTED PASSENGERS IN THE CAR. THE CAR CAME TO A COMPLETE
• I have multiple safety features that are suddenly malfunctioning. The care suddenly braked when traveling at 80mph in the HOV lane. The pre sense function suddenly braked the car while another was passing in the opposite direction. The emergency assist tried to steer me into a car in the lane adja
• - Multiple computer/modules/safety features. YES, the vehicle is available for inspection - The Emergency Assist with Driver Not available came on and slowed my car down to the point I almost got rear ended by the truck that came up from behind - The problemS randomly occur and are intermittent, bu

Typical onset: 50K miles Est. repair: $500

“THE AUTOMATED EMERGENCY BRAKING RANDOMLY KICKS IN.. THIS HAS HAPPENED TWO TIMES IN THE PAST 3 MONTHS. NOTHING WAS AROUND TO CAUSE THE AEB TO ACTIVATE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF SOMEONE WAS DRIVING BEHIND ME AT THE TIME. IT JOLTED PASSENGERS IN THE CAR. THE CAR CAME TO A COMPLETE”

— NHTSA complaint filing

OTHER

4 complaints

10%

• This issue has been happening since I got the car and is getting worse by the day. The car only has about 11,000 miles and I bought it when it had almost 10,000 miles. Something in the dashboard and behind the instrument panels (A/C Controls and User Screens) makes a lot of Vibration Noises/Sounds
• The car literally stopped working while driving. All electrical components shut down. Unable to put the car into neutral to push it to safety. Had a hard time getting the vehicle towed because the parking break engaged somehow and we were unable to disengage it. Hazard lights did not work at all! E
• The rear view camera on the vehicle stops working intermittently. I have provided photographs of this to the Dealer. Their scanning of fault codes noted that the "right environmental camera faulty B127D04: Rear environmental camera faulty." The ticket also notes they found multiple sporadic fa

Typical onset: 50K miles Est. repair: $500

“This issue has been happening since I got the car and is getting worse by the day. The car only has about 11,000 miles and I bought it when it had almost 10,000 miles. Something in the dashboard and behind the instrument panels (A/C Controls and User Screens) makes a lot of Vibration Noises/Sounds ”

— NHTSA complaint filing

BODY/STRUCTURE

3 complaints

• This issue has been happening since I got the car and is getting worse by the day. The car only has about 11,000 miles and I bought it when it had almost 10,000 miles. Something in the dashboard and behind the instrument panels (A/C Controls and User Screens) makes a lot of Vibration Noises/Sounds
• I was traveling at ~65mph on the freeway when the sunroof spontaneously exploded. It was louder than a gunshot—I nearly lost control of the vehicle. The explosion occurred in the outward direction. There was no evidence of impact of preexisting damage. Internet research suggests this is not an unc
• The contact owns a 2020 Audi A6. The contact stated that while the vehicle was parked, water leaked into the vehicle and accumulated in the rear passenger’s side area of the vehicle. The contact initially believed that the failure might be related to inclement weather; however, the issue persisted.

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

SPEED CONTROL

2 complaints

• Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wh
• The Audi presense system works intermittently. While under warranty I told the dealer the system wasn't working and they claimed that I must have hit something and would have to pay approximately $4,000 to realign the system. I refused to pay to realign/adjust the system since it was under warranty.

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

OTHER(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 39 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wh
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: THE AUTOMATED EMERGENCY BRAKING RANDOMLY KICKS IN.. THIS HAS HAPPENED TWO TIMES IN THE PAST 3 MONTHS. NOTHING WAS AROUND TO CAUSE THE AEB TO ACTIVATE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF SOMEONE WAS DRIVING BEHIND ME AT THE TIME. IT JOLTED PASSENGERS IN THE CAR. THE CAR CAME TO A COMPLETE
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: This issue has been happening since I got the car and is getting worse by the day. The car only has about 11,000 miles and I bought it when it had almost 10,000 miles. Something in the dashboard and behind the instrument panels (A/C Controls and User Screens) makes a lot of Vibration Noises/Sounds
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: This issue has been happening since I got the car and is getting worse by the day. The car only has about 11,000 miles and I bought it when it had almost 10,000 miles. Something in the dashboard and behind the instrument panels (A/C Controls and User Screens) makes a lot of Vibration Noises/Sounds
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)