
2020 Audi A6
Problems, Recalls & Reliability Report
Quick Summary
The 2020 Audi A6 has 39 owner complaints filed with NHTSA — that's 1.4x the segment average of 28. The most common issue is electrical problems (44% of all complaints), specifically: various components and system malfunctioned. vehicle is in dealership for 3rd time on electrical/software/hardware troubles, sos module. yes, the vehicle is available for inspection. the car stopped me on a major highway thinking that i was not available "emergency assist, driver take over the wh. There are 9 recalls issued for this model year.
39
Total Complaints
9
Recalls Issued
5/5
Safety Stars
1.4x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
17 complaints- • Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wh
- • On more that one occasion, after starting the car and putting the car in drive, the display continues to show that the car is in PARK. I can drive several hundred feet with the display showing PARK. Then the display will go totally dark and, after several seconds, it will show that the car is in DRI
- • Gateway unit that is located under the rear seat has an inadequate insulation and is susceptible to liquid exposure and electrical failure. A liquid penetrated the rear seat and short-circuit the gateway while vehicle was moving resulting in a near-accident by shutting down power steering, brakes,
“Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wh”
— NHTSA complaint filing
Recalls (9)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Fix: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Fuel Cost Calculator for 2020 Audi A6
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2020 Audi A6
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Audi A6 Service Intervals
Long-interval service (LongLife) uses fully-synthetic oil. Some engines have timing belts (check owner's manual).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Audi New-Vehicle Warranty Coverage
Corrosion coverage is unlimited miles for 12 years
These are the terms for a new Audi. If you're buying a used 2020 A6, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Audi dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 39 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wh
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: THE AUTOMATED EMERGENCY BRAKING RANDOMLY KICKS IN.. THIS HAS HAPPENED TWO TIMES IN THE PAST 3 MONTHS. NOTHING WAS AROUND TO CAUSE THE AEB TO ACTIVATE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF SOMEONE WAS DRIVING BEHIND ME AT THE TIME. IT JOLTED PASSENGERS IN THE CAR. THE CAR CAME TO A COMPLETE
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: This issue has been happening since I got the car and is getting worse by the day. The car only has about 11,000 miles and I bought it when it had almost 10,000 miles. Something in the dashboard and behind the instrument panels (A/C Controls and User Screens) makes a lot of Vibration Noises/Sounds
Typically appears around 50K miles. Repair cost ~$500
- ☐BODY/STRUCTURE: This issue has been happening since I got the car and is getting worse by the day. The car only has about 11,000 miles and I bought it when it had almost 10,000 miles. Something in the dashboard and behind the instrument panels (A/C Controls and User Screens) makes a lot of Vibration Noises/Sounds
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 9 recalls have been completed — free at any Audi dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Audi A6 — Year Comparison
How does 2020 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
At a Glance
- Complaints
- 39
- Recalls
- 9
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 28
Check a Specific VIN
See recalls for YOUR 2020 Audi A6