2024 Volkswagen TIGUAN

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2024 Volkswagen TIGUAN has 86 owner complaints filed with NHTSA — that's 1.1x the segment average of 80. The most common issue is other problems (22% of all complaints), specifically: the car has built in nav. it loses location. i was traveling in traffic in an unknown area. nav started prompting to turn where there is no road. looked at the screen, i was nowhere near the location showing. it was randomly moving to different locations. the dealer said it was a known issue and the. ⚠️ 9 fire reports filed.

9 fire reports

Total Complaints

Recalls Issued

—/5

Safety Stars

1.1x

vs Segment Avg

Known Problems

OTHER

19 complaints

22%

• The car has built in NAV. It loses location. I was traveling in traffic in an unknown area. Nav started prompting to turn where there is no road. Looked at the screen, I was nowhere near the location showing. It was randomly moving to different locations. The dealer said it was a known issue and the
• Since purchase, this vehicle has an SOS error that disables the SOS emergency assistance and communication functions. It has been back to the dealer twice and they are unable to repair. The manager has told be that VW is aware but there is no fix at this time. I suspect this disables crash detection
• Driver side door randomly opens while driving! Then when the car detects the door is open it puts itself in park while driving no matter what speed you are going. Ive had this car for 2 months it has less than 1000 miles. Once home I finally inspected the latch area on the car side and the door a

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“The car has built in NAV. It loses location. I was traveling in traffic in an unknown area. Nav started prompting to turn where there is no road. Looked at the screen, I was nowhere near the location showing. It was randomly moving to different locations. The dealer said it was a known issue and the”

— NHTSA complaint filing

ELECTRICAL

16 complaints

19%

• An SOS error shows and when this occurs I am unable to use the SOS crash function, as well as navigation and calling. It has been back to the dealer twice for repair but it still occurs. Volkswagen states there is no fix at this time.
• I am writing to formally express my deep concern and disappointment regarding the sudden failure of my Volkswagen Tiguan SE, a brand-new vehicle purchased just three months ago. While driving, the car abruptly stopped in the middle of the road, putting my entire family in grave danger. Fortunately,
• APPLE CARPLAY AND ANDROID AUTO DISCONNECTS AT MULTIPLE LOCATIONS WHILE DRIVING. IT IS DUE TO WIFI TURNING OFF AUTOMATICALLY. AND VEHICLE IS BEEN TO DEALERSHIP 3 times. BUT NO RESOLUTION. WIFI TURNS OFF ITSELF AND CARPLAY OR NAVIGATION IS INTERRUPTED. EVERY-TIME THIS HAPPENS AND CAR NEEDS TO BE PULL

Typical onset: 50K miles Est. repair: $500🔥 3 fire reports

“An SOS error shows and when this occurs I am unable to use the SOS crash function, as well as navigation and calling. It has been back to the dealer twice for repair but it still occurs. Volkswagen states there is no fix at this time.”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

15 complaints

17%

• Front sensor for frontal collision, lane keep and adaptive cruise control. Warning lights including SOS will come on with a message saying no sensor view, and safety systems not available. Comes on randomly when driving.
• Front sensor for frontal collision, lane keep and adaptive cruise control. Warning lights including SOS will come on with a message saying no sensor view, and safety systems not available. Comes on randomly when driving.
• Front sensor for frontal collision, lane keep and adaptive cruise control. Warning lights including SOS will come on with a message saying no sensor view, and safety systems not available. Comes on randomly when driving.

Typical onset: 50K miles Est. repair: $500

“Front sensor for frontal collision, lane keep and adaptive cruise control. Warning lights including SOS will come on with a message saying no sensor view, and safety systems not available. Comes on randomly when driving.”

— NHTSA complaint filing

ENGINE

15 complaints

17%

• I am writing to formally express my deep concern and disappointment regarding the sudden failure of my Volkswagen Tiguan SE, a brand-new vehicle purchased just three months ago. While driving, the car abruptly stopped in the middle of the road, putting my entire family in grave danger. Fortunately,
• Low engine oil light appeared after 1000 miles. Car was topped off with oil and light appeared again. Oil consumption test was conducted car is burning 4.5 q per 1000 miles, results have not been consistent. VW claims this test is within their parameters but the car can longer travel 1000 miles unti
• The contact owns a 2024 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated, though the vehicle had previously been serviced within 1,600 miles. The vehicle was taken to an independent mechanic, who informed the contact that the eng

Typical onset: 50K miles Est. repair: $500🔥 4 fire reports

“I am writing to formally express my deep concern and disappointment regarding the sudden failure of my Volkswagen Tiguan SE, a brand-new vehicle purchased just three months ago. While driving, the car abruptly stopped in the middle of the road, putting my entire family in grave danger. Fortunately, ”

— NHTSA complaint filing

VISIBILITY

4 complaints

• Windshield wiper motor damaged. Yes available for inspection. Preventable damage to wipers causing visibility issues. The damage was inspected by a Volkswagen service center. No one else has inspected it. The service center gave me an estimate to repair the windshield wiper motor for an estimate o
• The defect has occurred since the day the vehicle was leased. The entire multimedia and safety interface shuts down randomly while driving (screen goes black, GPS stops, rear camera and driver-assistance functions stop working). This happens in multiple areas across the city, not in a single locatio
• Four cracks of varying lengths ranging from roughly one inch to four inches have spontaneously appeared on the drivers side of the windshield. These were first noticed when entering the car, not while driving. Cracks can be felt from the inside of the vehicle only. One crack appears to be jagged and

Typical onset: 50K miles Est. repair: $500

“Windshield wiper motor damaged. Yes available for inspection. Preventable damage to wipers causing visibility issues. The damage was inspected by a Volkswagen service center. No one else has inspected it. The service center gave me an estimate to repair the windshield wiper motor for an estimate o”

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

ENGINE(~50K mi)

$500

VISIBILITY(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 86 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: The car has built in NAV. It loses location. I was traveling in traffic in an unknown area. Nav started prompting to turn where there is no road. Looked at the screen, I was nowhere near the location showing. It was randomly moving to different locations. The dealer said it was a known issue and the
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: An SOS error shows and when this occurs I am unable to use the SOS crash function, as well as navigation and calling. It has been back to the dealer twice for repair but it still occurs. Volkswagen states there is no fix at this time.
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: Front sensor for frontal collision, lane keep and adaptive cruise control. Warning lights including SOS will come on with a message saying no sensor view, and safety systems not available. Comes on randomly when driving.
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: I am writing to formally express my deep concern and disappointment regarding the sudden failure of my Volkswagen Tiguan SE, a brand-new vehicle purchased just three months ago. While driving, the car abruptly stopped in the middle of the road, putting my entire family in grave danger. Fortunately,
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)