2025 Volkswagen ID.4

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2025 Volkswagen ID.4 has 45 owner complaints filed with NHTSA — that's 0.6x the segment average of 80. The most common issue is driver assist/cameras problems (29% of all complaints), specifically: 3 times in the last 4 weeks, i have had a situation where i get into the car to drive it and the infotainment screen is black and not functional. the only way to reset it is to get out, lock the car, and come back 15 minutes later and it resolves itself. during the time the infotainment screen is . ⚠️ 4 fire reports filed.

4 fire reports 17 crash reports 12 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.6x

vs Segment Avg

Known Problems

DRIVER ASSIST/CAMERAS

13 complaints

29%

• 3 times in the last 4 weeks, I have had a situation where I get into the car to drive it and the Infotainment screen is black and not functional. The only way to reset it is to get out, lock the car, and come back 15 minutes later and it resolves itself. During the time the Infotainment screen is
• The contact owns a 2025 Volkswagen ID.4. The contact stated that while reversing, the vehicle was not emitting an audible alert, comprising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who informed the contact that the Year, Make, and Mode
• On [XXX], I was parking my 2025 VW ID.4 car in a parking spot in B mode and applying the brake to come to a stop. The car suddenly accelerated forward (of its own will) at maximum speed such that the car ran over a bollard, a sidewalk and into a brick wall causing significant damage. In the space o

Typical onset: 50K miles Est. repair: $500💥 10 crashes

“3 times in the last 4 weeks, I have had a situation where I get into the car to drive it and the Infotainment screen is black and not functional. The only way to reset it is to get out, lock the car, and come back 15 minutes later and it resolves itself. During the time the Infotainment screen is ”

— NHTSA complaint filing

ELECTRICAL

12 complaints

27%

• This vehicle was purchased new on May 23, 2025. On several occasions it has left us 'stranded' due to electrical failures. Dates: 06/09/2025, 07/03/2025, 08/06/2025, 08/08/2025
• While driving slowly in B mode, I began pulling into a parking space in Home Depot parking lot next to a planter, keeping my foot on the brake pedal. Suddenly, the vehicle unexpectedly accelerated, surged over the tire stop, crossed a raised concrete center walkway, and continued over the planter on
• While driving the instrument panel reboots and or just goes blank, leaving the vehicle without any display. This will happen multiple times per week and has happened since I purchased the vehicle. I have reported this to the dealer without any solution.

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 1 crashes

“This vehicle was purchased new on May 23, 2025. On several occasions it has left us 'stranded' due to electrical failures. Dates: 06/09/2025, 07/03/2025, 08/06/2025, 08/08/2025”

— NHTSA complaint filing

SPEED CONTROL

7 complaints

16%

• the vehicle unexpectedly accelerated while parking. the vehicle was in regenerative breaking mode and my foot was on the brake pedal. at no point was my foot in contact with the acceleration pedal.
• The contact leased a 2025 Volkswagen ID.4. The contact stated that while driving at 5-10 MPH, attempting to park, the vehicle suddenly and rapidly accelerated on its own. The brake pedal was applied but failed to stop the vehicle, resulting in a crash with a parked 2011 Honda Odyssey belonging to t
• While driving slowly in B mode, I began pulling into a parking space in Home Depot parking lot next to a planter, keeping my foot on the brake pedal. Suddenly, the vehicle unexpectedly accelerated, surged over the tire stop, crossed a raised concrete center walkway, and continued over the planter on

Typical onset: 50K miles Est. repair: $500💥 4 crashes

“the vehicle unexpectedly accelerated while parking. the vehicle was in regenerative breaking mode and my foot was on the brake pedal. at no point was my foot in contact with the acceleration pedal.”

— NHTSA complaint filing

VISIBILITY

4 complaints

• 3 times in the last 4 weeks, I have had a situation where I get into the car to drive it and the Infotainment screen is black and not functional. The only way to reset it is to get out, lock the car, and come back 15 minutes later and it resolves itself. During the time the Infotainment screen is
• I turned on the defroster for the front windshield for the first time on this new vehicle. I had it on for a few minutes to defrost ice from the windshield. Immediately after turning it off, I heard a loud cracking noise. The bottom of the windshield cracked violently at the bottom near the heating
• For the second time, the car began burning and smoking from the windshield, melting parts of the car near the windshield wipers and the glass itself, and filling the car's cabin with smoke. The burning and smoking went on for 15 minutes after we safely escaped. Myself and my family, including a youn

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports

— NHTSA complaint filing

OTHER

4 complaints

• 3 times in the last 4 weeks, I have had a situation where I get into the car to drive it and the Infotainment screen is black and not functional. The only way to reset it is to get out, lock the car, and come back 15 minutes later and it resolves itself. During the time the Infotainment screen is
• While driving slowly in B mode, I began pulling into a parking space in Home Depot parking lot next to a planter, keeping my foot on the brake pedal. Suddenly, the vehicle unexpectedly accelerated, surged over the tire stop, crossed a raised concrete center walkway, and continued over the planter on
• The car is unlocking itself without anyone using the key fob or the app to unlock it. This puts us at risk for someone breaking into our car and stealing it, or worse waiting in the car to carjack us. We have 3 videos to document this as well and several times it wasn’t caught on video. The infota

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

VISIBILITY(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 45 owner complaints for this specific year, here's what to check or ask about:

☐
DRIVER ASSIST/CAMERAS: 3 times in the last 4 weeks, I have had a situation where I get into the car to drive it and the Infotainment screen is black and not functional. The only way to reset it is to get out, lock the car, and come back 15 minutes later and it resolves itself. During the time the Infotainment screen is
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: This vehicle was purchased new on May 23, 2025. On several occasions it has left us 'stranded' due to electrical failures. Dates: 06/09/2025, 07/03/2025, 08/06/2025, 08/08/2025
Typically appears around 50K miles. Repair cost ~$500
☐
SPEED CONTROL: the vehicle unexpectedly accelerated while parking. the vehicle was in regenerative breaking mode and my foot was on the brake pedal. at no point was my foot in contact with the acceleration pedal.
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: 3 times in the last 4 weeks, I have had a situation where I get into the car to drive it and the Infotainment screen is black and not functional. The only way to reset it is to get out, lock the car, and come back 15 minutes later and it resolves itself. During the time the Infotainment screen is
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)