
2023 Toyota SIENNA HYBRID
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Toyota SIENNA HYBRID has 74 owner complaints filed with NHTSA — that's 1.0x the segment average of 74. The most common issue is brakes problems (31% of all complaints), specifically: while driving slowly into a parking slot, the brakes released and the vehicle surged over a parking block and into a sign. on a couple of time previously, i have encountered similar situations but never when parking at slow speed.. There is 1 recall issued for this model year.
74
Total Complaints
1
Recalls Issued
5/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 8)
BRAKES
23 complaints- • While driving slowly into a parking slot, the brakes released and the vehicle surged over a parking block and into a sign. On a couple of time previously, I have encountered similar situations but never when parking at slow speed.
- • UNKNOWN. Randomly, while lightly braking, the vehicle will lunge forward. Does not always happen and unable to recreate it but has almost caused a few accidents. Van lunges forward for a second or so and then the brakes will re-catch or work again and the vehicle slows again. Scary. Have gone to to
- • Approximately 4-5 times it has felt like the brakes have slipped or let go for a very brief moment. I have either been braking over bumps, or braking going downhill. It is a slipping feeling, like is felt when briefly sliding on a patch of ice, or hydroplaning. It occurs for only a second or two.
“While driving slowly into a parking slot, the brakes released and the vehicle surged over a parking block and into a sign. On a couple of time previously, I have encountered similar situations but never when parking at slow speed.”
— NHTSA complaint filing
Recalls (1)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Risk: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
Fix: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
Estimated Insurance Cost for 2023 Toyota SIENNA HYBRID
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Toyota SIENNA HYBRID Service Intervals
0W-20 synthetic oil recommended. ToyotaCare covers first 2 years / 25K miles of scheduled maintenance for new vehicles. Hybrid battery: 10 yr / 150K miles warranty.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Toyota New-Vehicle Warranty Coverage
Hybrid battery is 10yr/150K miles for 2020+ hybrids. ToyotaCare (2yr/25K miles complimentary maintenance) is included.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 74 owner complaints for this specific year, here's what to check or ask about:
- ☐BRAKES: While driving slowly into a parking slot, the brakes released and the vehicle surged over a parking block and into a sign. On a couple of time previously, I have encountered similar situations but never when parking at slow speed.
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: No system is failed in our sienna. Only safety problem we have is the rear view mirror completely block off when kid use the entertainment system. When I talk to the deanship, they told me they can't add any rear view camera due to the electrical harness problem. Not sure if anything can be done, pl
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: On July 7, 2023 I paid in full and was given possession of the 7 passenger seating Toyota van. The car has automatic door locking mechanism as part of the electrical system and can be locked from inside the car. The van is used to transport 2 children in car seats who can touch car components. We
Typically appears around 50K miles. Repair cost ~$500
- ☐VISIBILITY: Driving along a rural road under 40 mph at 11:30 at night with no other traffic present. There was a slight transition in pavement from a possible small culvert replacement. The defrost was on high and it was 22 degrees outside. The windshield cracked just above the defrost vent.
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 1 recall have been completed — free at any Toyota dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Toyota SIENNA HYBRID — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
At a Glance
- Complaints
- 74
- Recalls
- 1
- Fire reports
- 0
- Crash reports
- 11
- Injury reports
- 9
- Segment avg
- 74
Check a Specific VIN
See recalls for YOUR 2023 Toyota SIENNA HYBRID