2024 Subaru SOLTERRA
Problems, Recalls & Reliability Report
Quick Summary
The 2024 Subaru SOLTERRA has 25 owner complaints filed with NHTSA — that's 0.3x the segment average of 80. The most common issue is driver assist/cameras problems (36% of all complaints), specifically: i purchased the 2024 subaru solterra in may of 2024, had no issues with the vehicle. in late june my cell phone was hacked, and malicious malware was installed, confirmed by my phone provided. soon after that the vehicle started displaying signs of possibly being infected as well. safety setting .
25
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.3x
vs Segment Avg
Known Problems
DRIVER ASSIST/CAMERAS
9 complaints- • I purchased the 2024 Subaru Solterra in May of 2024, had no issues with the vehicle. In late June my cell phone was hacked, and malicious malware was installed, confirmed by my phone provided. Soon after that the vehicle started displaying signs of possibly being infected as well. Safety setting
- • I purchased the 2024 Subaru Solterra in May of 2024, had no issues with the vehicle. In late June my cell phone was hacked, and malicious malware was installed, confirmed by my phone provided. Soon after that the vehicle started displaying signs of possibly being infected as well. Safety setting
- • I purchased the 2024 Subaru Solterra in May of 2024, had no issues with the vehicle. In late June my cell phone was hacked, and malicious malware was installed, confirmed by my phone provided. Soon after that the vehicle started displaying signs of possibly being infected as well. Safety setting
“I purchased the 2024 Subaru Solterra in May of 2024, had no issues with the vehicle. In late June my cell phone was hacked, and malicious malware was installed, confirmed by my phone provided. Soon after that the vehicle started displaying signs of possibly being infected as well. Safety setting ”
— NHTSA complaint filing
SPEED CONTROL
5 complaints- • Adaptive cruise control gave out, due to air conditioning compressor failure
- • CAR INADVERTENTLY ACCELERATED WHEN PARKING. RESULTS $17,000 DAMAGES AND STAGE TWO WHIPLASH. DEALER INSPECTED BLACK BOX AND CLAIMED ACCELERATOR WAS INADVERTENTLY PUSHED FULL THROTTLE, WHICH IS IMPOSSIBLE AS MY WIFE ISN'T TALL ENOUGH TO PUSH FULL THROTTLE. SUBURU WILL NOT SHARE THE RESULTS OF THE TE
- • 2 Items: 1st is the facial recognition camera, which causes the vehicle to stop if it can't see the driver. The recognition camera has often indicated an inability to see my face or my wife's face when she has been driving. On June 30th when returning home from work I had the driver's window open wi
“Adaptive cruise control gave out, due to air conditioning compressor failure”
— NHTSA complaint filing
ELECTRICAL
5 complaints- • I have had the car since December of 2024, the car was a new lease. The battery has failed twice - once in January, and again last week. This has left me stranded twice, the battery failure occurs with no warning, it is running one hour, and the next it is dead. When I took it to the dealership, the
- • I am writing to file a formal safety complaint regarding my 2024 Subaru Solterra. On 09 Aug 2025, while driving, my vehicle displayed “EV System Malfunction” and “Drive Start Control Malfunction” alerts simultaneously. Although the vehicle was still drivable, this combination of warnings is alarmin
- • This car has been having issues with the facial recognition. It consistently cannot see my face when I am looking forward, and always manages to give me an alert when looking in my mirrors or doing a lane change. I am concerned that due to the a out of highway driving I do, that the car will Stop on
“I have had the car since December of 2024, the car was a new lease. The battery has failed twice - once in January, and again last week. This has left me stranded twice, the battery failure occurs with no warning, it is running one hour, and the next it is dead. When I took it to the dealership, the”
— NHTSA complaint filing
OTHER
2 complaints- • During a large rainstorm [XXX] in Colorado Springs, CO when driving through water amid the downpour, the front fabric like wheel well liners came loose and caught underneath the vehicle causing the front plastic undercarriage cover to also come loose. Despite the rain and lightning, and to mitigate
- • I am writing to file a formal safety complaint regarding my 2024 Subaru Solterra. On 09 Aug 2025, while driving, my vehicle displayed “EV System Malfunction” and “Drive Start Control Malfunction” alerts simultaneously. Although the vehicle was still drivable, this combination of warnings is alarmin
“During a large rainstorm [XXX] in Colorado Springs, CO when driving through water amid the downpour, the front fabric like wheel well liners came loose and caught underneath the vehicle causing the front plastic undercarriage cover to also come loose. Despite the rain and lightning, and to mitigate ”
— NHTSA complaint filing
VISIBILITY
2 complaints- • The air conditioning has stopped working and after 30 days has not been repaired. Visibility issues during cold conditions
- • The contact owns a 2024 Subaru Solterra. The contact received notifications of NHTSA Campaign Numbers: 25V577000 (VISIBILITY) and 25V744000 (BACK OVER PREVENTION). The vehicle was taken to the dealer for the recall repairs. However, the contact was informed that the parts to do the recall repairs we
“The air conditioning has stopped working and after 30 days has not been repaired. Visibility issues during cold conditions”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 25 owner complaints for this specific year, here's what to check or ask about:
- ☐DRIVER ASSIST/CAMERAS: I purchased the 2024 Subaru Solterra in May of 2024, had no issues with the vehicle. In late June my cell phone was hacked, and malicious malware was installed, confirmed by my phone provided. Soon after that the vehicle started displaying signs of possibly being infected as well. Safety setting
Typically appears around 50K miles. Repair cost ~$500
- ☐SPEED CONTROL: Adaptive cruise control gave out, due to air conditioning compressor failure
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: I have had the car since December of 2024, the car was a new lease. The battery has failed twice - once in January, and again last week. This has left me stranded twice, the battery failure occurs with no warning, it is running one hour, and the next it is dead. When I took it to the dealership, the
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: During a large rainstorm [XXX] in Colorado Springs, CO when driving through water amid the downpour, the front fabric like wheel well liners came loose and caught underneath the vehicle causing the front plastic undercarriage cover to also come loose. Despite the rain and lightning, and to mitigate
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Subaru SOLTERRA — Year Comparison
How does 2024 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 25
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 1
- Injury reports
- 1
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2024 Subaru SOLTERRA