2023 Rivian EDV
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Rivian EDV has 15 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is seats/restraints problems (67% of all complaints), specifically: the main seatbelt anchor cable (located near the drivers left side hip) broke during operation. this is a steel braided cable that secures the seatbelt to the seat. all strands of the cable severed entirely and left the driver unrestrained during operation. the broken part has been replaced by ri.
15
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.2x
vs Segment Avg
Known Problems
SEATS/RESTRAINTS
10 complaints- • The main seatbelt anchor cable (located near the drivers left side hip) broke during operation. This is a steel braided cable that secures the seatbelt to the seat. All strands of the cable severed entirely and left the driver unrestrained during operation. The broken part has been replaced by Ri
- • A braided steel cable that anchors the driver seatbelt harness to the seat broke during operation. The steel cable was completely severed, leaving the driver no loner restrained in the event of a collision. This is the second vehicle this month that has experienced the exact same failure.
- • The metal braided steel cable that anchors the seatbelt harness to the driver seat broke in half during operation. This severed cable left the driver unrestrained in the event of a collision.
“The main seatbelt anchor cable (located near the drivers left side hip) broke during operation. This is a steel braided cable that secures the seatbelt to the seat. All strands of the cable severed entirely and left the driver unrestrained during operation. The broken part has been replaced by Ri”
— NHTSA complaint filing
SUSPENSION
2 complaints- • During inspection we found the rear axle of this vehicle has a crack through it traveling vertically through the axle. The break is on the driver side rear of the vehicle and extends about 80% up the entire axle width. The attached images are taken from the rear of the vehicle.
- • The rear axle beam on this vehicle is cracked. The beam is nearly cracked all the way through with just a small amount of material still holding it together. An image is attached showing the part failure.
“During inspection we found the rear axle of this vehicle has a crack through it traveling vertically through the axle. The break is on the driver side rear of the vehicle and extends about 80% up the entire axle width. The attached images are taken from the rear of the vehicle.”
— NHTSA complaint filing
STEERING
1 complaints- • The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.
“The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.”
— NHTSA complaint filing
SPEED CONTROL
1 complaints- • The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.
“The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.”
— NHTSA complaint filing
TRANSMISSION
1 complaints- • I lease 36 of these vehicles and at least 50% have had issues with the Shifter. The shifter (putting the vehicle into D, R, or any other position) will fail unexpectedly. It is not broken or seems to have any visible damage. It will leave the vehicle stranded anywhere in the middle of the road, high
“I lease 36 of these vehicles and at least 50% have had issues with the Shifter. The shifter (putting the vehicle into D, R, or any other position) will fail unexpectedly. It is not broken or seems to have any visible damage. It will leave the vehicle stranded anywhere in the middle of the road, high”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 15 owner complaints for this specific year, here's what to check or ask about:
- ☐SEATS/RESTRAINTS: The main seatbelt anchor cable (located near the drivers left side hip) broke during operation. This is a steel braided cable that secures the seatbelt to the seat. All strands of the cable severed entirely and left the driver unrestrained during operation. The broken part has been replaced by Ri
Typically appears around 50K miles. Repair cost ~$500
- ☐SUSPENSION: During inspection we found the rear axle of this vehicle has a crack through it traveling vertically through the axle. The break is on the driver side rear of the vehicle and extends about 80% up the entire axle width. The attached images are taken from the rear of the vehicle.
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.
Typically appears around 50K miles. Repair cost ~$500
- ☐SPEED CONTROL: The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Rivian EDV — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 15
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2023 Rivian EDV