2025 Polestar POLESTAR 3
Problems, Recalls & Reliability Report
Quick Summary
The 2025 Polestar POLESTAR 3 has 125 owner complaints filed with NHTSA — that's 1.0x the segment average of 125. The most common issue is electrical problems (40% of all complaints), specifically: on-board ac charger failure. confirmed by dealer, parts on 4-6 week backorder. system gave two different messages. one in the driver's display reading "ac charging fault; book a service" and a separate message in the main display reading "critical issue: charging fault; charging not possible". thes. There are 6 recalls issued for this model year.
125
Total Complaints
6
Recalls Issued
—/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
50 complaints- • On-board AC charger failure. Confirmed by dealer, parts on 4-6 week backorder. System gave two different messages. One in the driver's display reading "AC charging fault; Book a service" and a separate message in the main display reading "Critical Issue: Charging fault; Charging not possible". Thes
- • Vehicle does not charge on home charger (tesla universal wall charger with 60a breaker) at greater than 14a. Vehicle often shows error message when charging "charging interrupted". Other vehicles charge at speeds up to 50a on the charger. It is available for inspection upon request. Dealer aware o
- • - Vehicle displays are unresponsive and stay off or black, the display shows key indicators like speed & turn signals. Because the vehicle has no physical buttons you cannot control heat, cannot use backup cameras.
“On-board AC charger failure. Confirmed by dealer, parts on 4-6 week backorder. System gave two different messages. One in the driver's display reading "AC charging fault; Book a service" and a separate message in the main display reading "Critical Issue: Charging fault; Charging not possible". Thes”
— NHTSA complaint filing
Recalls (6)
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 hybrid electric vehicles. Fluctuations in the 12-volt system may have damaged the High to Low Voltage Converter Module (HLCM).
Risk: A damaged HLCM reduces the system's ability to convert energy, causing a sudden loss in drive power and increasing the risk of a crash.
Fix: Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1043.
Estimated Insurance Cost for 2025 Polestar POLESTAR 3
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Polestar New-Vehicle Warranty Coverage
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 125 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: On-board AC charger failure. Confirmed by dealer, parts on 4-6 week backorder. System gave two different messages. One in the driver's display reading "AC charging fault; Book a service" and a separate message in the main display reading "Critical Issue: Charging fault; Charging not possible". Thes
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: The issue is with the displaying of the rear view camera. When I put the car in reverse the rear view camera displays on the bottom of the screen and the 360 view at the top of the screen as it should. But if I then put the car in drive (like when parallel parking) the display changes to show just t
Typically appears around 50K miles. Repair cost ~$500
- ☐FUEL SYSTEM: Our vehicle will not charge using our home charging system, even though Polestar’s loaner vehicles charge without issue. We took delivery of the Polestar in early January, but it has spent nearly half the time since then at the service center.
Typically appears around 50K miles. Repair cost ~$500
- ☐SPEED CONTROL: - Vehicle displays are unresponsive and stay off or black, the display shows key indicators like speed & turn signals. Because the vehicle has no physical buttons you cannot control heat, cannot use backup cameras.
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 6 recalls have been completed — free at any Polestar dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Polestar POLESTAR 3 — Year Comparison
How does 2025 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 125
- Recalls
- 6
- Fire reports
- 0
- Crash reports
- 8
- Injury reports
- 3
- Segment avg
- 125
Check a Specific VIN
See recalls for YOUR 2025 Polestar POLESTAR 3