2025 Polestar POLESTAR 3
Problems, Recalls & Reliability Report
Quick Summary
The 2025 Polestar POLESTAR 3 has 125 owner complaints filed with NHTSA — that's 1.6x the segment average of 80. The most common issue is electrical problems (40% of all complaints), specifically: on-board ac charger failure. confirmed by dealer, parts on 4-6 week backorder. system gave two different messages. one in the driver's display reading "ac charging fault; book a service" and a separate message in the main display reading "critical issue: charging fault; charging not possible". thes.
125
Total Complaints
0
Recalls Issued
—/5
Safety Stars
1.6x
vs Segment Avg
Known Problems
ELECTRICAL
50 complaints- • On-board AC charger failure. Confirmed by dealer, parts on 4-6 week backorder. System gave two different messages. One in the driver's display reading "AC charging fault; Book a service" and a separate message in the main display reading "Critical Issue: Charging fault; Charging not possible". Thes
- • Vehicle does not charge on home charger (tesla universal wall charger with 60a breaker) at greater than 14a. Vehicle often shows error message when charging "charging interrupted". Other vehicles charge at speeds up to 50a on the charger. It is available for inspection upon request. Dealer aware o
- • - Vehicle displays are unresponsive and stay off or black, the display shows key indicators like speed & turn signals. Because the vehicle has no physical buttons you cannot control heat, cannot use backup cameras.
“On-board AC charger failure. Confirmed by dealer, parts on 4-6 week backorder. System gave two different messages. One in the driver's display reading "AC charging fault; Book a service" and a separate message in the main display reading "Critical Issue: Charging fault; Charging not possible". Thes”
— NHTSA complaint filing
DRIVER ASSIST/CAMERAS
23 complaints- • The issue is with the displaying of the rear view camera. When I put the car in reverse the rear view camera displays on the bottom of the screen and the 360 view at the top of the screen as it should. But if I then put the car in drive (like when parallel parking) the display changes to show just t
- • The rear view parking camera software is defective. If you put the car into reverse, the rear parking camera view comes up (as intended). However, if you put the car into drive and then back into reverse (as if you are making some parking adjustments in a parking lot), the rear parking camera view
- • According to the NHTSA documentation, "REQUIREMENT: The rear visibility system must default to the rearview image meeting the requirements of S5.5.1 and S5.5.2 (S6.2.1 and S6.2.2) at the beginning of each backing event regardless of any modification to the field of view the driver has previously s
“The issue is with the displaying of the rear view camera. When I put the car in reverse the rear view camera displays on the bottom of the screen and the 360 view at the top of the screen as it should. But if I then put the car in drive (like when parallel parking) the display changes to show just t”
— NHTSA complaint filing
FUEL SYSTEM
10 complaints- • Our vehicle will not charge using our home charging system, even though Polestar’s loaner vehicles charge without issue. We took delivery of the Polestar in early January, but it has spent nearly half the time since then at the service center.
- • The vehicle simply will not charge at any AC plug. At home I have a Type2-AC charger and the car vails to charge, at work I have access to a similar Type2-AC charge, that too fails to charge. The car will only charge at DC fast chargers and those are few and far between.
- • This is a BEV. The vehicle has routine charging problems, especially with level 2 home AC charging. Parts have been replaced, but the issues persist.
“Our vehicle will not charge using our home charging system, even though Polestar’s loaner vehicles charge without issue. We took delivery of the Polestar in early January, but it has spent nearly half the time since then at the service center.”
— NHTSA complaint filing
SPEED CONTROL
7 complaints- • - Vehicle displays are unresponsive and stay off or black, the display shows key indicators like speed & turn signals. Because the vehicle has no physical buttons you cannot control heat, cannot use backup cameras.
- • Changing the gear to Drive while car is already in Drive is the normal way to put the car on cruise control at highway speeds. This should not be permitted when car is under a certain speed. However, it appears you can turn on cruise control when the car is at 0 mph. When car is already in Drive
- • Changing the gear to Drive while car is already in Drive is the normal way to put the car on cruise control at highway speeds. This should not be permitted when car is under a certain speed. However, it appears you can turn on cruise control when the car is at 0 mph. When car is already in Drive
“- Vehicle displays are unresponsive and stay off or black, the display shows key indicators like speed & turn signals. Because the vehicle has no physical buttons you cannot control heat, cannot use backup cameras.”
— NHTSA complaint filing
OTHER
6 complaints- • There are several issues with this vehicles, but here are the two most glaring safety issues: 1.) Emergency Braking System - on two occasions this was activated with no actual emergency. The first was simply turning left at an intersection. I was ~10ft away from the car in front of me and keeping t
- • Our vehicle will not charge using our home charging system, even though Polestar’s loaner vehicles charge without issue. We took delivery of the Polestar in early January, but it has spent nearly half the time since then at the service center.
- • I leased a 2025 Polestar 3 in February 2025. Within days, I began to experience serious discomfort. It started with a sensation of inner-ear pressure. It got worse the more time I spent in the vehicle and soon escalated to headaches, dizziness, and nausea. The vehicle is undrivable for me now, a
“There are several issues with this vehicles, but here are the two most glaring safety issues: 1.) Emergency Braking System - on two occasions this was activated with no actual emergency. The first was simply turning left at an intersection. I was ~10ft away from the car in front of me and keeping t”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 125 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: On-board AC charger failure. Confirmed by dealer, parts on 4-6 week backorder. System gave two different messages. One in the driver's display reading "AC charging fault; Book a service" and a separate message in the main display reading "Critical Issue: Charging fault; Charging not possible". Thes
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: The issue is with the displaying of the rear view camera. When I put the car in reverse the rear view camera displays on the bottom of the screen and the 360 view at the top of the screen as it should. But if I then put the car in drive (like when parallel parking) the display changes to show just t
Typically appears around 50K miles. Repair cost ~$500
- ☐FUEL SYSTEM: Our vehicle will not charge using our home charging system, even though Polestar’s loaner vehicles charge without issue. We took delivery of the Polestar in early January, but it has spent nearly half the time since then at the service center.
Typically appears around 50K miles. Repair cost ~$500
- ☐SPEED CONTROL: - Vehicle displays are unresponsive and stay off or black, the display shows key indicators like speed & turn signals. Because the vehicle has no physical buttons you cannot control heat, cannot use backup cameras.
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Polestar POLESTAR 3 — Year Comparison
How does 2025 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 125
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 8
- Injury reports
- 3
- Segment avg
- 80
Check a Specific VIN
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