BestCarRank
Mercedes-Benz

2020 Mercedes-Benz SPRINTER (VS30)

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2020 Mercedes-Benz SPRINTER (VS30) has 7 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is speed control problems (29% of all complaints), specifically: active brake assist inoperable and cruise control is not available when this occurs.

7

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

SPEED CONTROL

2 complaints
29%
  • Active brake assist inoperable and cruise control is not available when this occurs
  • When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forw
Typical onset: 50K miles Est. repair: $500

Active brake assist inoperable and cruise control is not available when this occurs

— NHTSA complaint filing

ELECTRICAL

1 complaints
14%
  • The contact owns a 2020 Mercedes-Benz Sprinter 3500. After the purchase of the vehicle, the contact was informed that he was unable to take possession of the vehicle because of NHTSA Campaign Number: 21V055000 (Electrical System) and that the parts for the recall repair were not yet available. The m
Typical onset: 50K miles Est. repair: $500

The contact owns a 2020 Mercedes-Benz Sprinter 3500. After the purchase of the vehicle, the contact was informed that he was unable to take possession of the vehicle because of NHTSA Campaign Number: 21V055000 (Electrical System) and that the parts for the recall repair were not yet available. The m

— NHTSA complaint filing

TRANSMISSION

1 complaints
14%
  • When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forw
Typical onset: 50K miles Est. repair: $500

When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forw

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

1 complaints
14%
  • When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forw
Typical onset: 50K miles Est. repair: $500

When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forw

— NHTSA complaint filing

BODY/STRUCTURE

1 complaints
14%
  • The contact owns a 2022 Winnebago View built on a 2020 Mercedes-Benz Sprinter chassis. The contact received notification of NHTSA Campaign Number: 22V695000 (Structure, Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reaso
Typical onset: 50K miles Est. repair: $500

The contact owns a 2022 Winnebago View built on a 2020 Mercedes-Benz Sprinter chassis. The contact received notification of NHTSA Campaign Number: 22V695000 (Structure, Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reaso

— NHTSA complaint filing

Estimated Repair Costs

SPEED CONTROL(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
DRIVER ASSIST/CAMERAS(~50K mi)
$500
BODY/STRUCTURE(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 7 owner complaints for this specific year, here's what to check or ask about:

  • SPEED CONTROL: Active brake assist inoperable and cruise control is not available when this occurs

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: The contact owns a 2020 Mercedes-Benz Sprinter 3500. After the purchase of the vehicle, the contact was informed that he was unable to take possession of the vehicle because of NHTSA Campaign Number: 21V055000 (Electrical System) and that the parts for the recall repair were not yet available. The m

    Typically appears around 50K miles. Repair cost ~$500

  • TRANSMISSION: When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forw

    Typically appears around 50K miles. Repair cost ~$500

  • DRIVER ASSIST/CAMERAS: When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forw

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz SPRINTER (VS30) — Year Comparison

How does 2020 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
7
Recalls
0
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2020 Mercedes-Benz SPRINTER (VS30)