2020 Mercedes-Benz SPRINTER (VS30)
Problems, Recalls & Reliability Report
Quick Summary
The 2020 Mercedes-Benz SPRINTER (VS30) has 7 owner complaints filed with NHTSA — that's 0.9x the segment average of 8. The most common issue is speed control problems (29% of all complaints), specifically: active brake assist inoperable and cruise control is not available when this occurs. There are 3 recalls issued for this model year.
7
Total Complaints
3
Recalls Issued
—/5
Safety Stars
0.9x
vs Segment Avg
Known Problems(top 5 of 6)
SPEED CONTROL
2 complaints- • Active brake assist inoperable and cruise control is not available when this occurs
- • When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forw
“Active brake assist inoperable and cruise control is not available when this occurs”
— NHTSA complaint filing
Recalls (3)
Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.
Risk: The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.
Fix: A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.
Estimated Insurance Cost for 2020 Mercedes-Benz SPRINTER (VS30)
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Mercedes-Benz SPRINTER (VS30) Service Intervals
Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Mercedes-Benz New-Vehicle Warranty Coverage
EQ EV battery warranty is 10 years/155,000 miles
These are the terms for a new Mercedes-Benz. If you're buying a used 2020 SPRINTER (VS30), remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 7 owner complaints for this specific year, here's what to check or ask about:
- ☐SPEED CONTROL: Active brake assist inoperable and cruise control is not available when this occurs
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: The contact owns a 2020 Mercedes-Benz Sprinter 3500. After the purchase of the vehicle, the contact was informed that he was unable to take possession of the vehicle because of NHTSA Campaign Number: 21V055000 (Electrical System) and that the parts for the recall repair were not yet available. The m
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forw
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forw
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 3 recalls have been completed — free at any Mercedes-Benz dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz SPRINTER (VS30) — Year Comparison
How does 2020 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 7
- Recalls
- 3
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 8
Check a Specific VIN
See recalls for YOUR 2020 Mercedes-Benz SPRINTER (VS30)