2024 Mercedes-Benz GLS 450

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2024 Mercedes-Benz GLS 450 has 20 owner complaints filed with NHTSA — that's 0.3x the segment average of 80. The most common issue is other problems (25% of all complaints), specifically: this concerns the rear view camera..it operates sporadically, or intermittanally,first time inn didn't work as expected it blanked out and i hit a tree...as i backed up it did not show anything behind my car....so i backed into a tree... following that i made an appt. at mercedes dealer in newton nj.

8 crash reports 1 injury

Total Complaints

Recalls Issued

—/5

Safety Stars

0.3x

vs Segment Avg

Known Problems

OTHER

5 complaints

25%

• this concerns the rear view camera..it operates sporadically, or intermittanally,first time inn didn't work as expected it blanked out and I hit a tree...as I backed up it did NOT show anything behind my car....so I backed into a tree... following that I made an appt. at Mercedes dealer in newton nj
• i've purchased brand new 2024 gls 450 mercedes benz and this is the 3rd times i have to bring my car to the mercedes facility to add a quarter of oil and jerky shifting so i dont feel safety and comfortable to drive this car anymore. i need help or my money back, what do i need to do?.
• The panoramic sunroof spontaneously shattered. I was driving on highway under open sky and the sun roof just imploded and all the glass came shattering inside all over. There were no extreme weather or any construction or chances of any debris from anything around. No impact object could be identifi

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“this concerns the rear view camera..it operates sporadically, or intermittanally,first time inn didn't work as expected it blanked out and I hit a tree...as I backed up it did NOT show anything behind my car....so I backed into a tree... following that I made an appt. at Mercedes dealer in newton nj”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

5 complaints

25%

• this concerns the rear view camera..it operates sporadically, or intermittanally,first time inn didn't work as expected it blanked out and I hit a tree...as I backed up it did NOT show anything behind my car....so I backed into a tree... following that I made an appt. at Mercedes dealer in newton nj
• Over the past 14 months, the emergency breaking system has gone off approximately 25 times during non-emergency situations. Most of the incidents have been when no other vehicles or impediments are anywhere close by. This has created a very significantly unsafe and ongoing situation for my family wh
• The 2024 Mercedes-Benz GLS 450 exhibits a critical "Spatial Mapping Offset" defect within the MBUX 360-degree camera interface and the Active Brake Assist (ABA) logic. Specifically, the digital rendering of physical obstacles on the dashboard display is offset by approximately 0.5 feet (6 inches). T

Typical onset: 50K miles Est. repair: $500💥 4 crashes

— NHTSA complaint filing

ELECTRICAL

2 complaints

10%

• The contact owns a 2024 Mercedes-Benz GLS450. The contact stated while the vehicle was idling, the vehicle shut off with several unknown warning lights illuminated. The contact also stated that a message to exit the vehicle was displayed. Due to the failure, the vehicle was towed to the dealer on fo
• Head-up display unit inoperable on multiple occasions over a span of few months during the first year of ownership. Display panel occasionally went blank, including while driving.

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2024 Mercedes-Benz GLS450. The contact stated while the vehicle was idling, the vehicle shut off with several unknown warning lights illuminated. The contact also stated that a message to exit the vehicle was displayed. Due to the failure, the vehicle was towed to the dealer on fo”

— NHTSA complaint filing

WHEELS

2 complaints

10%

• On [XXX], my wife and I were driving our 2023 Mercedes-Benz GLS 450 when I pulled over after sensing vibration on the highway. Upon inspection, all four tires were found to be severely worn, with the right rear tire completely bald and showing exposed steel belts. I have attached photos of the tires
• During interstate travel in rainy conditions, the vehicle appeared to lose traction and hydroplane. The tires appeared to have adequate remaining tread; however, they did not provide expected traction and the vehicle felt as though it was driving on ice. This was inconsistent with my prior experienc

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“On [XXX], my wife and I were driving our 2023 Mercedes-Benz GLS 450 when I pulled over after sensing vibration on the highway. Upon inspection, all four tires were found to be severely worn, with the right rear tire completely bald and showing exposed steel belts. I have attached photos of the tires”

— NHTSA complaint filing

BODY/STRUCTURE

1 complaints

• The glass panel between the windshield and the sunroof spontaneously shattered. I wasn't aware of this and had just noticed increased wind noise while driving for a few weeks until I noticed that it was due to shattered glass panel. It is cracked almost all around and somewhat dislocated. Upon close

Typical onset: 50K miles Est. repair: $500

“The glass panel between the windshield and the sunroof spontaneously shattered. I wasn't aware of this and had just noticed increased wind noise while driving for a few weeks until I noticed that it was due to shattered glass panel. It is cracked almost all around and somewhat dislocated. Upon close”

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

WHEELS(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 20 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: this concerns the rear view camera..it operates sporadically, or intermittanally,first time inn didn't work as expected it blanked out and I hit a tree...as I backed up it did NOT show anything behind my car....so I backed into a tree... following that I made an appt. at Mercedes dealer in newton nj
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: this concerns the rear view camera..it operates sporadically, or intermittanally,first time inn didn't work as expected it blanked out and I hit a tree...as I backed up it did NOT show anything behind my car....so I backed into a tree... following that I made an appt. at Mercedes dealer in newton nj
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: The contact owns a 2024 Mercedes-Benz GLS450. The contact stated while the vehicle was idling, the vehicle shut off with several unknown warning lights illuminated. The contact also stated that a message to exit the vehicle was displayed. Due to the failure, the vehicle was towed to the dealer on fo
Typically appears around 50K miles. Repair cost ~$500
☐
WHEELS: On [XXX], my wife and I were driving our 2023 Mercedes-Benz GLS 450 when I pulled over after sensing vibration on the highway. Upon inspection, all four tires were found to be severely worn, with the right rear tire completely bald and showing exposed steel belts. I have attached photos of the tires
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)