BestCarRank
Mercedes-Benz

2020 Mercedes-Benz GLE 580

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2020 Mercedes-Benz GLE 580 has 10 owner complaints filed with NHTSA — that's 1.0x the segment average of 10. The most common issue is speed control problems (30% of all complaints), specifically: the transmission with the auto start/stop 48v system is very clunky and not smooth at low speeds. i'm unable to park in my garage or parallel park with the auto start/stop feature enabled which is by default for reduced emissions. i fear hitting pedestrians/people at crosswalks, causing damage to . There are 11 recalls issued for this model year.

10

Total Complaints

11

Recalls Issued

/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 7)

SPEED CONTROL

3 complaints
30%
  • The transmission with the Auto Start/Stop 48v system is very clunky and not smooth at low speeds. I'm unable to park in my garage or parallel park with the Auto Start/Stop feature enabled which is by default for reduced emissions. I fear hitting pedestrians/people at crosswalks, causing damage to
  • The adaptive cruise on the Mercedes has a habit of harsh braking during stop and go traffic. It's not a natural braking manev8, instead it's jarring and I feel like it could cause a rear end with how jarring it is. Many other users are experiencing the same.
  • The adaptive cruise on the Mercedes has a habit of harsh braking during stop and go traffic. It's not a natural braking manev8, instead it's jarring and I feel like it could cause a rear end with how jarring it is. Many other users are experiencing the same.
Typical onset: 50K miles Est. repair: $500

The transmission with the Auto Start/Stop 48v system is very clunky and not smooth at low speeds. I'm unable to park in my garage or parallel park with the Auto Start/Stop feature enabled which is by default for reduced emissions. I fear hitting pedestrians/people at crosswalks, causing damage to

— NHTSA complaint filing

Recalls (11)

ELECTRICAL SYSTEM:SOFTWARE05/02/2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Estimated Insurance Cost for 2020 Mercedes-Benz GLE 580

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$2,143
Full coverage / month
$179
Liability only / year
$710
vs US avg
+28%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-luxury)1.28x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.00x
= Full coverage estimate$2143

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Mercedes-Benz GLE 580 Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
10K mi
Brake fluid
24 months
Transmission fluid
40K mi
Engine coolant
150K mi
Spark plugs
60K mi
Cabin air filter
20K mi
Engine air filter
40K mi
Differential (AWD/4WD)
40K mi

Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Mercedes-Benz New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
10 yr / 155K mi
Corrosion (rust perforation)
4 yr / 50K mi
Roadside assistance
4 yr / unlimited mi

EQ EV battery warranty is 10 years/155,000 miles

These are the terms for a new Mercedes-Benz. If you're buying a used 2020 GLE 580, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.

Estimated Repair Costs

SPEED CONTROL(~50K mi)
$500
BRAKES(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
WHEELS(~50K mi)
$500
SUSPENSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 10 owner complaints for this specific year, here's what to check or ask about:

  • SPEED CONTROL: The transmission with the Auto Start/Stop 48v system is very clunky and not smooth at low speeds. I'm unable to park in my garage or parallel park with the Auto Start/Stop feature enabled which is by default for reduced emissions. I fear hitting pedestrians/people at crosswalks, causing damage to

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: THE VEHICLE HAS E-ACTIVE BODY CONTROL (E-ABC), WHICH HAS DIFFERENT DRIVE MODES THAT AFFECT TRANSMISSION SHIFT POINTS, STEERING INPUT AND SUSPENSION. THE VEHICLE HAS THE OE WHEELS AND TIRES (COOPER ALL-SEASON TIRES). ONE DRIVE MODE IS DESIGNATED 'CURVE,' WHICH CONTROLS BODY LEAN IN CURVES. DEPENDI

    Typically appears around 50K miles. Repair cost ~$500

  • TRANSMISSION: I PURCHASED A GLE 580 IN JANUARY 2020 WITH STANDARD 20-INCH WHEELS AND TIRES ON THE FRONT AND REAR. THIS TIRE/WHEEL COMBINATION IS AN AVAILABLE OPTION ON THE GLE 350, GLE 350 4MATIC AND GLE 450 4MATIC. THE OPERATOR'S MANUAL FOR ALL 2020 GLE MODELS (AND PRESUMABLY FOR EARLIER MODELS) STATES: 1.ROT

    Typically appears around 50K miles. Repair cost ~$500

  • WHEELS: I PURCHASED A GLE 580 IN JANUARY 2020 WITH STANDARD 20-INCH WHEELS AND TIRES ON THE FRONT AND REAR. THIS TIRE/WHEEL COMBINATION IS AN AVAILABLE OPTION ON THE GLE 350, GLE 350 4MATIC AND GLE 450 4MATIC. THE OPERATOR'S MANUAL FOR ALL 2020 GLE MODELS (AND PRESUMABLY FOR EARLIER MODELS) STATES: 1.ROT

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 11 recalls have been completed — free at any Mercedes-Benz dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz GLE 580 — Year Comparison

How does 2020 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
10
Recalls
11
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
10

Check a Specific VIN

See recalls for YOUR 2020 Mercedes-Benz GLE 580