2025 Mercedes-Benz GLC 350 E 4MATIC
Problems, Recalls & Reliability Report
Quick Summary
The 2025 Mercedes-Benz GLC 350 E 4MATIC has 14 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is electrical problems (36% of all complaints), specifically: all touch screens went black wihout any warning. was not able to see speedometer or any of the other onscreen functions for the vehicle. car was drivable however, the signal lights horn and basic electrical funtions did not work.
14
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.2x
vs Segment Avg
Known Problems
ELECTRICAL
5 complaints- • All touch screens went black wihout any warning. Was not able to see speedometer or any of the other onscreen functions for the vehicle. Car was drivable however, the signal lights horn and basic electrical funtions did not work
- • The contact owns a 2025 Mercedes-Benz GLC 350E 4Matic. The contact stated that while driving at various speeds, the infotainment system and the instrument panel turned black. The contact stated that the failure was intermittent. The vehicle was taken to the dealer, where it was diagnosed with a soft
- • Hatch closes on your head while loading groceries into the vehicle. The kick sensor is activated by the movements that a person naturally makes when loading cargo into a vehicle. It happens to pretty-much everyone who has ever loaded groceries into the car. There is no way to disable it, per the
“All touch screens went black wihout any warning. Was not able to see speedometer or any of the other onscreen functions for the vehicle. Car was drivable however, the signal lights horn and basic electrical funtions did not work”
— NHTSA complaint filing
ENGINE
2 complaints- • I picked up a brand new 2025 Mercedes GLC on [XXX]. On [XXX], I was driving through a tunnel with my [XXX] niece and my wife when I suddenly lost functionality of the gas pedal and the check engine light went on. I was able to hobble it out of the tunnel even though there was a long line of cars be
- • The contact owns a 2025 Mercedes-Benz GLC 350E. The contact stated that while driving approximately 60 MPH, the vehicle began decelerating, losing drive power till the vehicle stalled. The contact turned on their hazards and had the vehicle towed to the dealer. The Check Engine, Blind Assist, Exit W
“I picked up a brand new 2025 Mercedes GLC on [XXX]. On [XXX], I was driving through a tunnel with my [XXX] niece and my wife when I suddenly lost functionality of the gas pedal and the check engine light went on. I was able to hobble it out of the tunnel even though there was a long line of cars be”
— NHTSA complaint filing
OTHER
2 complaints- • Two times while driving on highways the check engine light and the turtle light which indicates speed restriction went on. And vehicle slowed I continue to drive to the next available exit. I turned off the car for a short time when I turned it back on the speed restriction was off but the check eng
- • All screens on dash were black and a clicking sound could be heard I side the vehicle. This has happened four times. Towed vehicle to MB dealer and they did a software update but it keeps happening anyway.
“Two times while driving on highways the check engine light and the turtle light which indicates speed restriction went on. And vehicle slowed I continue to drive to the next available exit. I turned off the car for a short time when I turned it back on the speed restriction was off but the check eng”
— NHTSA complaint filing
VISIBILITY
2 complaints- • The contact owns a 2025 Mercedes-Benz GLC350E 4Matic. The contact stated that while the vehicle was parked, the contact observed that the sunroof glass had shattered. The contact inspected the vehicle but found no evidence of an impact to the sunroof glass. The vehicle was taken to a dealer, but was
- • The contact owns a 2025 Mercedes-Benz GLC350E 4Matic. The contact stated that while driving at 65 MPH, the sunroof made an exploding sound and shattered. The contact stated that the shattered glass fell inside the vehicle, on the contact's head wrap, neck, and body. There was no injury sustained. Th
“The contact owns a 2025 Mercedes-Benz GLC350E 4Matic. The contact stated that while the vehicle was parked, the contact observed that the sunroof glass had shattered. The contact inspected the vehicle but found no evidence of an impact to the sunroof glass. The vehicle was taken to a dealer, but was”
— NHTSA complaint filing
DOORS/LATCHES
1 complaints- • I experienced a serious incident involving the Hands-Free Access function in my 2025 Mercedes-Benz GLC 350e. While unloading a rollable walker from the trunk, the trunk door unintentionally closed, striking me hard on the head. I have a mobility issue and use a rollable walker every day. This requi
“I experienced a serious incident involving the Hands-Free Access function in my 2025 Mercedes-Benz GLC 350e. While unloading a rollable walker from the trunk, the trunk door unintentionally closed, striking me hard on the head. I have a mobility issue and use a rollable walker every day. This requi”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 14 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: All touch screens went black wihout any warning. Was not able to see speedometer or any of the other onscreen functions for the vehicle. Car was drivable however, the signal lights horn and basic electrical funtions did not work
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: I picked up a brand new 2025 Mercedes GLC on [XXX]. On [XXX], I was driving through a tunnel with my [XXX] niece and my wife when I suddenly lost functionality of the gas pedal and the check engine light went on. I was able to hobble it out of the tunnel even though there was a long line of cars be
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: Two times while driving on highways the check engine light and the turtle light which indicates speed restriction went on. And vehicle slowed I continue to drive to the next available exit. I turned off the car for a short time when I turned it back on the speed restriction was off but the check eng
Typically appears around 50K miles. Repair cost ~$500
- ☐VISIBILITY: The contact owns a 2025 Mercedes-Benz GLC350E 4Matic. The contact stated that while the vehicle was parked, the contact observed that the sunroof glass had shattered. The contact inspected the vehicle but found no evidence of an impact to the sunroof glass. The vehicle was taken to a dealer, but was
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz GLC 350 E 4MATIC — Year Comparison
How does 2025 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 14
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 8
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2025 Mercedes-Benz GLC 350 E 4MATIC