2025 Mercedes-Benz GLC 350 E 4MATIC
Problems, Recalls & Reliability Report
Quick Summary
The 2025 Mercedes-Benz GLC 350 E 4MATIC has 14 owner complaints filed with NHTSA — that's 1.0x the segment average of 14. The most common issue is electrical problems (36% of all complaints), specifically: all touch screens went black wihout any warning. was not able to see speedometer or any of the other onscreen functions for the vehicle. car was drivable however, the signal lights horn and basic electrical funtions did not work. There is 1 recall issued for this model year.
14
Total Complaints
1
Recalls Issued
—/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 7)
ELECTRICAL
5 complaints- • All touch screens went black wihout any warning. Was not able to see speedometer or any of the other onscreen functions for the vehicle. Car was drivable however, the signal lights horn and basic electrical funtions did not work
- • The contact owns a 2025 Mercedes-Benz GLC 350E 4Matic. The contact stated that while driving at various speeds, the infotainment system and the instrument panel turned black. The contact stated that the failure was intermittent. The vehicle was taken to the dealer, where it was diagnosed with a soft
- • Hatch closes on your head while loading groceries into the vehicle. The kick sensor is activated by the movements that a person naturally makes when loading cargo into a vehicle. It happens to pretty-much everyone who has ever loaded groceries into the car. There is no way to disable it, per the
“All touch screens went black wihout any warning. Was not able to see speedometer or any of the other onscreen functions for the vehicle. Car was drivable however, the signal lights horn and basic electrical funtions did not work”
— NHTSA complaint filing
Recalls (1)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Fix: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Estimated Insurance Cost for 2025 Mercedes-Benz GLC 350 E 4MATIC
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Mercedes-Benz GLC 350 E 4MATIC Service Intervals
Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Mercedes-Benz New-Vehicle Warranty Coverage
EQ EV battery warranty is 10 years/155,000 miles
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 14 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: All touch screens went black wihout any warning. Was not able to see speedometer or any of the other onscreen functions for the vehicle. Car was drivable however, the signal lights horn and basic electrical funtions did not work
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: I picked up a brand new 2025 Mercedes GLC on [XXX]. On [XXX], I was driving through a tunnel with my [XXX] niece and my wife when I suddenly lost functionality of the gas pedal and the check engine light went on. I was able to hobble it out of the tunnel even though there was a long line of cars be
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: Two times while driving on highways the check engine light and the turtle light which indicates speed restriction went on. And vehicle slowed I continue to drive to the next available exit. I turned off the car for a short time when I turned it back on the speed restriction was off but the check eng
Typically appears around 50K miles. Repair cost ~$500
- ☐VISIBILITY: The contact owns a 2025 Mercedes-Benz GLC350E 4Matic. The contact stated that while the vehicle was parked, the contact observed that the sunroof glass had shattered. The contact inspected the vehicle but found no evidence of an impact to the sunroof glass. The vehicle was taken to a dealer, but was
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 1 recall have been completed — free at any Mercedes-Benz dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz GLC 350 E 4MATIC — Year Comparison
How does 2025 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 14
- Recalls
- 1
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 8
- Segment avg
- 14
Check a Specific VIN
See recalls for YOUR 2025 Mercedes-Benz GLC 350 E 4MATIC