2020 Mercedes-Benz GLB 250

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2020 Mercedes-Benz GLB 250 has 69 owner complaints filed with NHTSA — that's 0.9x the segment average of 80. The most common issue is body/structure problems (19% of all complaints), specifically: new 2020 glb250 with 800 miles of highway driving. while on the highway driving at 75-80mph, the front fender flare (driver side) partially detached itself. this is the black piece of plastic trim around the outside of the wheel well. the front half of the flare piece was detached and flying in the .

2 crash reports 3 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.9x

vs Segment Avg

Known Problems

BODY/STRUCTURE

13 complaints

19%

• NEW 2020 GLB250 WITH 800 MILES OF HIGHWAY DRIVING. WHILE ON THE HIGHWAY DRIVING AT 75-80MPH, THE FRONT FENDER FLARE (DRIVER SIDE) PARTIALLY DETACHED ITSELF. THIS IS THE BLACK PIECE OF PLASTIC TRIM AROUND THE OUTSIDE OF THE WHEEL WELL. THE FRONT HALF OF THE FLARE PIECE WAS DETACHED AND FLYING IN THE
• TL* THE CONTACT OWNS A 2020 MERCEDES BENZ GLB250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V480000 (STRUCTURE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER
• TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ GLB250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V480000 (STRUCTURE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MERCEDES BENZ OF SANTA ROSA (2885 CORBY AVE, SANTA ROSA, CA 95407) WAS CONTACTED AND CONFIRMED THAT PAR

Typical onset: 50K miles Est. repair: $500

“NEW 2020 GLB250 WITH 800 MILES OF HIGHWAY DRIVING. WHILE ON THE HIGHWAY DRIVING AT 75-80MPH, THE FRONT FENDER FLARE (DRIVER SIDE) PARTIALLY DETACHED ITSELF. THIS IS THE BLACK PIECE OF PLASTIC TRIM AROUND THE OUTSIDE OF THE WHEEL WELL. THE FRONT HALF OF THE FLARE PIECE WAS DETACHED AND FLYING IN THE ”

— NHTSA complaint filing

OTHER

12 complaints

17%

• ON FRIDAY 7/17/2020 AROUNDNOON, I WASDRIVING MYMB GLB THAT WAS BOUGHT LESSTHAN90 DAYS AGO WHEN SUDDENLY THE DASHBOARD WENT BLANK. I COULD NOT SEE SPEED, GAS GAGES OR ANY OTHER SAFETY FEATURES THAT WOULD BE ON THE DASH. I WAS BASICALLY BLINDED. I CALLED MERCEDES 911 AFTER STOPPING THE CAR. WE TRIED T
• A/C SYSTEM IN CABIN MODE HAVE EXTERNAL SMOKE SMELL, MORE FOR IT SELF CAR.
• FRONT GLASS PANEL IN FRONT OF PANORAMIC SUNROOF HAS RANDOMLY SHATTERED. I JUST NOTICED THE DAMAGE AS OF SUNDAY, APRIL 18, 2021.

Typical onset: 50K miles Est. repair: $500

“ON FRIDAY 7/17/2020 AROUNDNOON, I WASDRIVING MYMB GLB THAT WAS BOUGHT LESSTHAN90 DAYS AGO WHEN SUDDENLY THE DASHBOARD WENT BLANK. I COULD NOT SEE SPEED, GAS GAGES OR ANY OTHER SAFETY FEATURES THAT WOULD BE ON THE DASH. I WAS BASICALLY BLINDED. I CALLED MERCEDES 911 AFTER STOPPING THE CAR. WE TRIED T”

— NHTSA complaint filing

ELECTRICAL

9 complaints

13%

• ON FRIDAY 7/17/2020 AROUNDNOON, I WASDRIVING MYMB GLB THAT WAS BOUGHT LESSTHAN90 DAYS AGO WHEN SUDDENLY THE DASHBOARD WENT BLANK. I COULD NOT SEE SPEED, GAS GAGES OR ANY OTHER SAFETY FEATURES THAT WOULD BE ON THE DASH. I WAS BASICALLY BLINDED. I CALLED MERCEDES 911 AFTER STOPPING THE CAR. WE TRIED T
• THE CONTROL MODULE FOR THE AIR CONDITIONING THAT TELLS THE AIR WHEN TO TURN ON AND OFF ISN'T WORKING. MINE WENT OUT AT 1200 MILES. BRAND NEW MODEL 2020 JANUARY. THERE ARE 120 COMPUTERS ON THIS VEHICLE
• CHECK ENGINE LIGHT AT 1500 MILES

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

ENGINE

6 complaints

• CHECK ENGINE LIGHT AT 1500 MILES
• ON 3/23/2021, MY GLB 250 STARTED EXPERIENCING ELECTRICAL AND ENGINE ISSUES AFTER I HAD BEEN STOPPED AT A RAILROAD CROSSING FOR 15 MINUTES WITH THE ENGINE RUNNING AND THE CAR IN PARK. ONCE THE TRAIN PASSED AND I WAS ABLE TO DRIVE, MY INSTRUMENT PANEL STARTED LIGHTING UP WITH EVERY POSSIBLE WARNING
• Engine failure. Engine has no compression which is causing injection fueler to fail. The head engine has gone bad at 50,000 miles. Head engine must be replaced and is on back order per Mercerdes Benz. After research on the issue I’ve noticed the Year/Make/Model this is issue is common at the 40k-50k

Typical onset: 50K miles Est. repair: $500

“CHECK ENGINE LIGHT AT 1500 MILES”

— NHTSA complaint filing

FUEL SYSTEM

5 complaints

• CHECK ENGINE LIGHT AT 1500 MILES
• TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ GLB250. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY STRONG SMELL OF GASOLINE INSIDE OF THE VEHICLE. WHILE THE CONTACT'S SON WAS ABOUT TO ENTER THE VEHICLE, HE BECAME AWARE OF A LARGE AMOUNT OF GASOLINE LEAKING FROM THE VEHICLE. THE CONTACT HAD THE VEHICL
• The contact owns a 2020 Mercedes-Benz GLB250. The contact stated while driving at approximately 30 MPH the vehicle had started shaking as if the engine was going to stall. The contact stated the check engine light was illuminated. The contact pulled over and stopped the vehicle, when she restarted t

Typical onset: 50K miles Est. repair: $500

“CHECK ENGINE LIGHT AT 1500 MILES”

— NHTSA complaint filing

Estimated Repair Costs

BODY/STRUCTURE(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

ENGINE(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 69 owner complaints for this specific year, here's what to check or ask about:

☐
BODY/STRUCTURE: NEW 2020 GLB250 WITH 800 MILES OF HIGHWAY DRIVING. WHILE ON THE HIGHWAY DRIVING AT 75-80MPH, THE FRONT FENDER FLARE (DRIVER SIDE) PARTIALLY DETACHED ITSELF. THIS IS THE BLACK PIECE OF PLASTIC TRIM AROUND THE OUTSIDE OF THE WHEEL WELL. THE FRONT HALF OF THE FLARE PIECE WAS DETACHED AND FLYING IN THE
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: ON FRIDAY 7/17/2020 AROUNDNOON, I WASDRIVING MYMB GLB THAT WAS BOUGHT LESSTHAN90 DAYS AGO WHEN SUDDENLY THE DASHBOARD WENT BLANK. I COULD NOT SEE SPEED, GAS GAGES OR ANY OTHER SAFETY FEATURES THAT WOULD BE ON THE DASH. I WAS BASICALLY BLINDED. I CALLED MERCEDES 911 AFTER STOPPING THE CAR. WE TRIED T
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: ON FRIDAY 7/17/2020 AROUNDNOON, I WASDRIVING MYMB GLB THAT WAS BOUGHT LESSTHAN90 DAYS AGO WHEN SUDDENLY THE DASHBOARD WENT BLANK. I COULD NOT SEE SPEED, GAS GAGES OR ANY OTHER SAFETY FEATURES THAT WOULD BE ON THE DASH. I WAS BASICALLY BLINDED. I CALLED MERCEDES 911 AFTER STOPPING THE CAR. WE TRIED T
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: CHECK ENGINE LIGHT AT 1500 MILES
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)