2023 Mercedes-Benz EQS450
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Mercedes-Benz EQS450 has 19 owner complaints filed with NHTSA — that's 1.0x the segment average of 19. The most common issue is driver assist/cameras problems (47% of all complaints), specifically: at approximately 10:30 p.m. on january 8, 2023 i, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern california. we traveled on the freeways as we headed home. the speeds on those freeways average between 65 and 75 miles per hour . There are 3 recalls issued for this model year.
19
Total Complaints
3
Recalls Issued
—/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 5)
DRIVER ASSIST/CAMERAS
9 complaints- • At approximately 10:30 p.m. on January 8, 2023 I, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern California. We traveled on the freeways as we headed home. The speeds on those freeways average between 65 and 75 miles per hour
- • The contact owns a 2023 Mercedes Benz EQS580. The contact stated while his wife was driving 40 MPH, the vehicle experienced phantom braking without another vehicle nearby. The contact stated no warning light was illuminated. The driver was able to continue driving to her destination. The vehicle was
- • On two occasions I was driving on city streets, 35-45 miles per hour without any vehicles nearby and all of a sudden the vehicle applied a hard brake, as if the vehicle had sensed a pending collision or something, but nothing was around. I purchased the vehicle new in October of 2022. The first ti
“At approximately 10:30 p.m. on January 8, 2023 I, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern California. We traveled on the freeways as we headed home. The speeds on those freeways average between 65 and 75 miles per hour ”
— NHTSA complaint filing
Recalls (3)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Risk: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
Estimated Insurance Cost for 2023 Mercedes-Benz EQS450
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Mercedes-Benz EQS450 Service Intervals
Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Mercedes-Benz New-Vehicle Warranty Coverage
EQ EV battery warranty is 10 years/155,000 miles
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 19 owner complaints for this specific year, here's what to check or ask about:
- ☐DRIVER ASSIST/CAMERAS: At approximately 10:30 p.m. on January 8, 2023 I, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern California. We traveled on the freeways as we headed home. The speeds on those freeways average between 65 and 75 miles per hour
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: At approximately 10:30 p.m. on January 8, 2023 I, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern California. We traveled on the freeways as we headed home. The speeds on those freeways average between 65 and 75 miles per hour
Typically appears around 50K miles. Repair cost ~$500
- ☐BODY/STRUCTURE: To be clear, there has been no incident with my vehicle due to the lack of a hood latch safety release. This report is being made to call attention to a possible safety issue. The Mercedes-Benz EQS SUV is fitted with two typical hood release latches, one on each side, operated by a single hood rel
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: At approximately 10:30 p.m. on January 8, 2023 I, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern California. We traveled on the freeways as we headed home. The speeds on those freeways average between 65 and 75 miles per hour
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 3 recalls have been completed — free at any Mercedes-Benz dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz EQS450 — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 19
- Recalls
- 3
- Fire reports
- 0
- Crash reports
- 1
- Injury reports
- 3
- Segment avg
- 19
Check a Specific VIN
See recalls for YOUR 2023 Mercedes-Benz EQS450