2023 Mercedes-Benz EQS450
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Mercedes-Benz EQS450 has 19 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is driver assist/cameras problems (47% of all complaints), specifically: at approximately 10:30 p.m. on january 8, 2023 i, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern california. we traveled on the freeways as we headed home. the speeds on those freeways average between 65 and 75 miles per hour .
19
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.2x
vs Segment Avg
Known Problems
DRIVER ASSIST/CAMERAS
9 complaints- • At approximately 10:30 p.m. on January 8, 2023 I, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern California. We traveled on the freeways as we headed home. The speeds on those freeways average between 65 and 75 miles per hour
- • The contact owns a 2023 Mercedes Benz EQS580. The contact stated while his wife was driving 40 MPH, the vehicle experienced phantom braking without another vehicle nearby. The contact stated no warning light was illuminated. The driver was able to continue driving to her destination. The vehicle was
- • On two occasions I was driving on city streets, 35-45 miles per hour without any vehicles nearby and all of a sudden the vehicle applied a hard brake, as if the vehicle had sensed a pending collision or something, but nothing was around. I purchased the vehicle new in October of 2022. The first ti
“At approximately 10:30 p.m. on January 8, 2023 I, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern California. We traveled on the freeways as we headed home. The speeds on those freeways average between 65 and 75 miles per hour ”
— NHTSA complaint filing
BRAKES
5 complaints- • At approximately 10:30 p.m. on January 8, 2023 I, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern California. We traveled on the freeways as we headed home. The speeds on those freeways average between 65 and 75 miles per hour
- • On two occasions I was driving on city streets, 35-45 miles per hour without any vehicles nearby and all of a sudden the vehicle applied a hard brake, as if the vehicle had sensed a pending collision or something, but nothing was around. I purchased the vehicle new in October of 2022. The first ti
- • On June 1 2023 at 6:24 pm, driving at around 40 mph, the car suddenly braked hard and lurched to the left. There were no cars or other obstructions in front of the car. This braking and lurching to the left lasted a few seconds, but almost came to a complete stop. After a few seconds it resumed norm
“At approximately 10:30 p.m. on January 8, 2023 I, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern California. We traveled on the freeways as we headed home. The speeds on those freeways average between 65 and 75 miles per hour ”
— NHTSA complaint filing
BODY/STRUCTURE
2 complaints- • To be clear, there has been no incident with my vehicle due to the lack of a hood latch safety release. This report is being made to call attention to a possible safety issue. The Mercedes-Benz EQS SUV is fitted with two typical hood release latches, one on each side, operated by a single hood rel
- • Please note that back in April 2023 my car was lawfully parked, and other SUV (Mercedes MB) was backing up and touch my front bumper. Because of that impact my front plastic grill got cracked and damaged front camera. The estimate to repair was almost $3000.00. I might assume it was a large impact,
“To be clear, there has been no incident with my vehicle due to the lack of a hood latch safety release. This report is being made to call attention to a possible safety issue. The Mercedes-Benz EQS SUV is fitted with two typical hood release latches, one on each side, operated by a single hood rel”
— NHTSA complaint filing
ELECTRICAL
2 complaints- • At approximately 10:30 p.m. on January 8, 2023 I, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern California. We traveled on the freeways as we headed home. The speeds on those freeways average between 65 and 75 miles per hour
- • Vehicle would start and then shutdown. It would display the battery malfunction error. You would need to reset the vehicle with the key in order to activate/start the vehicle again. Dealer said they need to replace the MUC but Mercedes told the dealer to try a software update before. The vehicle is
“At approximately 10:30 p.m. on January 8, 2023 I, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern California. We traveled on the freeways as we headed home. The speeds on those freeways average between 65 and 75 miles per hour ”
— NHTSA complaint filing
SPEED CONTROL
1 complaints- • We were driving locally, and the car stopped abruptly for no reason. There was no one and nothing in front of it, no animal around, and no reason for the stop. Had there been someone behind us, we would have had a big problem. We called the salesperson at the dealership only to learn that he had mo
“We were driving locally, and the car stopped abruptly for no reason. There was no one and nothing in front of it, no animal around, and no reason for the stop. Had there been someone behind us, we would have had a big problem. We called the salesperson at the dealership only to learn that he had mo”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 19 owner complaints for this specific year, here's what to check or ask about:
- ☐DRIVER ASSIST/CAMERAS: At approximately 10:30 p.m. on January 8, 2023 I, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern California. We traveled on the freeways as we headed home. The speeds on those freeways average between 65 and 75 miles per hour
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: At approximately 10:30 p.m. on January 8, 2023 I, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern California. We traveled on the freeways as we headed home. The speeds on those freeways average between 65 and 75 miles per hour
Typically appears around 50K miles. Repair cost ~$500
- ☐BODY/STRUCTURE: To be clear, there has been no incident with my vehicle due to the lack of a hood latch safety release. This report is being made to call attention to a possible safety issue. The Mercedes-Benz EQS SUV is fitted with two typical hood release latches, one on each side, operated by a single hood rel
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: At approximately 10:30 p.m. on January 8, 2023 I, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern California. We traveled on the freeways as we headed home. The speeds on those freeways average between 65 and 75 miles per hour
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz EQS450 — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 19
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 1
- Injury reports
- 3
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2023 Mercedes-Benz EQS450