BestCarRank
Mercedes-Benz

2023 Mercedes-Benz EQE500

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2023 Mercedes-Benz EQE500 has 6 owner complaints filed with NHTSA — that's 1.0x the segment average of 6. The most common issue is other problems (33% of all complaints), specifically: on 01/12/2024 the driver profile on my vehicle was remotely wiped with no authorization. this profile has settings for multiple automated driver functions including a creep function that i have always left off (on is the default). once the driver profile was wiped, when i lifted my foot off the acce.

3 crash reports 3 injuries

6

Total Complaints

0

Recalls Issued

—/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 5)

OTHER

2 complaints
33%
  • • On 01/12/2024 the driver profile on my vehicle was remotely wiped with no authorization. This profile has settings for multiple automated driver functions including a creep function that I have always left off (On is the default). Once the driver profile was wiped, when I lifted my foot off the acce
  • • On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she
Typical onset: 50K miles Est. repair: $500💥 1 crashes

“On 01/12/2024 the driver profile on my vehicle was remotely wiped with no authorization. This profile has settings for multiple automated driver functions including a creep function that I have always left off (On is the default). Once the driver profile was wiped, when I lifted my foot off the acce”

— NHTSA complaint filing

Estimated Insurance Cost for 2023 Mercedes-Benz EQE500

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$2,250
Full coverage / month
$188
Liability only / year
$710
vs US avg
+34%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-luxury)1.28x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.05x
= Full coverage estimate$2250

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Mercedes-Benz EQE500 Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
10K mi
Brake fluid
24 months
Transmission fluid
40K mi
Engine coolant
150K mi
Spark plugs
60K mi
Cabin air filter
20K mi
Engine air filter
40K mi
Differential (AWD/4WD)
40K mi

Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Mercedes-Benz New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
10 yr / 155K mi
Corrosion (rust perforation)
4 yr / 50K mi
Roadside assistance
4 yr / unlimited mi

EQ EV battery warranty is 10 years/155,000 miles

Estimated Repair Costs

OTHER(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
AIR BAGS(~50K mi)
$500
BRAKES(~50K mi)
$500
DRIVER ASSIST/CAMERAS(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 6 owner complaints for this specific year, here's what to check or ask about:

  • ☐
    OTHER: On 01/12/2024 the driver profile on my vehicle was remotely wiped with no authorization. This profile has settings for multiple automated driver functions including a creep function that I have always left off (On is the default). Once the driver profile was wiped, when I lifted my foot off the acce

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    ELECTRICAL: Electrical interference with USB audio. There are loose connections that travel on the headliner all the way to the back of the car rear top speakers. Audio source suddenly gets disconnected and make a huge buzzing sound on the rear left speaker mounted to headliner. A potential fire hazard.

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    AIR BAGS: On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    BRAKES: On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz EQE500 — Year Comparison

How does 2023 compare to other years? Fewer complaints = more reliable.

2023
6Below Average
Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
6
Recalls
0
Fire reports
0
Crash reports
3
Injury reports
3
Segment avg
6

Check a Specific VIN

See recalls for YOUR 2023 Mercedes-Benz EQE500

Compare With

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