BestCarRank
Mercedes-Benz

2023 Mercedes-Benz EQE500

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2023 Mercedes-Benz EQE500 has 6 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is other problems (33% of all complaints), specifically: on 01/12/2024 the driver profile on my vehicle was remotely wiped with no authorization. this profile has settings for multiple automated driver functions including a creep function that i have always left off (on is the default). once the driver profile was wiped, when i lifted my foot off the acce.

3 crash reports 3 injuries

6

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

OTHER

2 complaints
33%
  • On 01/12/2024 the driver profile on my vehicle was remotely wiped with no authorization. This profile has settings for multiple automated driver functions including a creep function that I have always left off (On is the default). Once the driver profile was wiped, when I lifted my foot off the acce
  • On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she
Typical onset: 50K miles Est. repair: $500💥 1 crashes

On 01/12/2024 the driver profile on my vehicle was remotely wiped with no authorization. This profile has settings for multiple automated driver functions including a creep function that I have always left off (On is the default). Once the driver profile was wiped, when I lifted my foot off the acce

— NHTSA complaint filing

ELECTRICAL

1 complaints
17%
  • Electrical interference with USB audio. There are loose connections that travel on the headliner all the way to the back of the car rear top speakers. Audio source suddenly gets disconnected and make a huge buzzing sound on the rear left speaker mounted to headliner. A potential fire hazard.
Typical onset: 50K miles Est. repair: $500

Electrical interference with USB audio. There are loose connections that travel on the headliner all the way to the back of the car rear top speakers. Audio source suddenly gets disconnected and make a huge buzzing sound on the rear left speaker mounted to headliner. A potential fire hazard.

— NHTSA complaint filing

AIR BAGS

1 complaints
17%
  • On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she
Typical onset: 50K miles Est. repair: $500💥 1 crashes

On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she

— NHTSA complaint filing

BRAKES

1 complaints
17%
  • On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she
Typical onset: 50K miles Est. repair: $500💥 1 crashes

On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

1 complaints
17%
  • There have been 3 instances of the same incident of the Automatic Emergency Breaking system failing, the 3 times has happened over the 8 months I have owned the car. Mercedes has aknowledged the failure of the automatic breaking system but they do not have any fixes for it. When I am driving, if t
Typical onset: 50K miles Est. repair: $500

There have been 3 instances of the same incident of the Automatic Emergency Breaking system failing, the 3 times has happened over the 8 months I have owned the car. Mercedes has aknowledged the failure of the automatic breaking system but they do not have any fixes for it. When I am driving, if t

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
AIR BAGS(~50K mi)
$500
BRAKES(~50K mi)
$500
DRIVER ASSIST/CAMERAS(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 6 owner complaints for this specific year, here's what to check or ask about:

  • OTHER: On 01/12/2024 the driver profile on my vehicle was remotely wiped with no authorization. This profile has settings for multiple automated driver functions including a creep function that I have always left off (On is the default). Once the driver profile was wiped, when I lifted my foot off the acce

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: Electrical interference with USB audio. There are loose connections that travel on the headliner all the way to the back of the car rear top speakers. Audio source suddenly gets disconnected and make a huge buzzing sound on the rear left speaker mounted to headliner. A potential fire hazard.

    Typically appears around 50K miles. Repair cost ~$500

  • AIR BAGS: On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz EQE500 — Year Comparison

How does 2023 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
6
Recalls
0
Fire reports
0
Crash reports
3
Injury reports
3
Segment avg
80

Check a Specific VIN

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