2023 Mercedes-Benz EQE350
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Mercedes-Benz EQE350 has 7 owner complaints filed with NHTSA — that's 1.0x the segment average of 7. The most common issue is brakes problems (29% of all complaints), specifically: this vehicle is extremely unsafe to drive and will cause an accident. i am constantly having to fight the steering as the car constantly fights the direction i wish to turn or maneuver. in addition several times i tried to break to slow the vehicle and the brakes did not allow me to engage them. . There is 1 recall issued for this model year.
7
Total Complaints
1
Recalls Issued
—/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 5)
BRAKES
2 complaints- • This vehicle is extremely unsafe to drive and will cause an accident. I am constantly having to fight the steering as the car constantly fights the direction I wish to turn or maneuver. In addition several times I tried to break to slow the vehicle and the brakes did not allow me to engage them.
- • THIS IS A SUDDEN ACCELATION INCIDENT in reverse with a brake incident. On January 11, 2024 shortly after 12:00 p.m., I was leaving my home and reversing out of my garage. As the tail of the car went slightly beyond the garage door, it stopped abruptly as if detecting something in the path of the car
“This vehicle is extremely unsafe to drive and will cause an accident. I am constantly having to fight the steering as the car constantly fights the direction I wish to turn or maneuver. In addition several times I tried to break to slow the vehicle and the brakes did not allow me to engage them. ”
— NHTSA complaint filing
Recalls (1)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Risk: Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Fix: Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Estimated Insurance Cost for 2023 Mercedes-Benz EQE350
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Mercedes-Benz EQE350 Service Intervals
Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Mercedes-Benz New-Vehicle Warranty Coverage
EQ EV battery warranty is 10 years/155,000 miles
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 7 owner complaints for this specific year, here's what to check or ask about:
- ☐BRAKES: This vehicle is extremely unsafe to drive and will cause an accident. I am constantly having to fight the steering as the car constantly fights the direction I wish to turn or maneuver. In addition several times I tried to break to slow the vehicle and the brakes did not allow me to engage them.
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: THIS IS A SUDDEN ACCELATION INCIDENT in reverse with a brake incident. On January 11, 2024 shortly after 12:00 p.m., I was leaving my home and reversing out of my garage. As the tail of the car went slightly beyond the garage door, it stopped abruptly as if detecting something in the path of the car
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: This vehicle is extremely unsafe to drive and will cause an accident. I am constantly having to fight the steering as the car constantly fights the direction I wish to turn or maneuver. In addition several times I tried to break to slow the vehicle and the brakes did not allow me to engage them.
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: Driving almost 60 mph, car shuddered and went to 20 mph then 10 mph in seconds. Drove on the shoulder, only 650 miles since I leased the car. Second time has happened in four weeks.
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 1 recall have been completed — free at any Mercedes-Benz dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz EQE350 — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 7
- Recalls
- 1
- Fire reports
- 0
- Crash reports
- 2
- Injury reports
- 0
- Segment avg
- 7
Check a Specific VIN
See recalls for YOUR 2023 Mercedes-Benz EQE350