2023 Mercedes-Benz EQE 500 4MATIC
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Mercedes-Benz EQE 500 4MATIC has 5 owner complaints filed with NHTSA — that's 1.0x the segment average of 5. The most common issue is electrical problems (40% of all complaints), specifically: vehicle shut down while driving on highway, repeated drive system malfunction, turtle mode. the vehicle has experienced a recurring, unresolved drivetrain malfunction — specifically, a drive system malfunction and battery malfunction causing the vehicle to enter severely reduced-power mode ("turtle. There are 3 recalls issued for this model year.
5
Total Complaints
3
Recalls Issued
—/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 3 of 3)
ELECTRICAL
2 complaints- • Vehicle shut down while driving on highway, repeated drive system malfunction, turtle mode. The vehicle has experienced a recurring, unresolved drivetrain malfunction — specifically, a drive system malfunction and battery malfunction causing the vehicle to enter severely reduced-power mode ("turtle
- • On April 15, 2026 at approximately 1:30 PM PT, I entered my 2023 Mercedes-Benz EQE SUV 500 4MATIC (approximately 20,000 miles) in my garage. The vehicle was not plugged in or charging prior to entry. I opened the car, sat in the driver's seat, and authenticated via the fingerprint scanner. The seat
“Vehicle shut down while driving on highway, repeated drive system malfunction, turtle mode. The vehicle has experienced a recurring, unresolved drivetrain malfunction — specifically, a drive system malfunction and battery malfunction causing the vehicle to enter severely reduced-power mode ("turtle”
— NHTSA complaint filing
Recalls (3)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Risk: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Fix: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
Estimated Insurance Cost for 2023 Mercedes-Benz EQE 500 4MATIC
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Mercedes-Benz EQE 500 4MATIC Service Intervals
Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Mercedes-Benz New-Vehicle Warranty Coverage
EQ EV battery warranty is 10 years/155,000 miles
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 5 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: Vehicle shut down while driving on highway, repeated drive system malfunction, turtle mode. The vehicle has experienced a recurring, unresolved drivetrain malfunction — specifically, a drive system malfunction and battery malfunction causing the vehicle to enter severely reduced-power mode ("turtle
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: Vehicle shut down while driving on highway, repeated drive system malfunction, turtle mode. The vehicle has experienced a recurring, unresolved drivetrain malfunction — specifically, a drive system malfunction and battery malfunction causing the vehicle to enter severely reduced-power mode ("turtle
Typically appears around 50K miles. Repair cost ~$500
- ☐FUEL SYSTEM: On April 15, 2026 at approximately 1:30 PM PT, I entered my 2023 Mercedes-Benz EQE SUV 500 4MATIC (approximately 20,000 miles) in my garage. The vehicle was not plugged in or charging prior to entry. I opened the car, sat in the driver's seat, and authenticated via the fingerprint scanner. The seat
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 3 recalls have been completed — free at any Mercedes-Benz dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz EQE 500 4MATIC — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 5
- Recalls
- 3
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 5
Check a Specific VIN
See recalls for YOUR 2023 Mercedes-Benz EQE 500 4MATIC