2023 Mercedes-Benz EQB 350 4MATIC
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Mercedes-Benz EQB 350 4MATIC has 15 owner complaints filed with NHTSA — that's 1.0x the segment average of 15. The most common issue is electrical problems (40% of all complaints), specifically: dear sir or madam, good day. i purchased a new 2023 mercedes eqb [xxx] from a dealership in florida less than 2 years ago. this vin is associated with nhtsa recall 2025020001 25v050 electrical system battery fire risk dated february 3rd 2025. this recall is due to multiple cars spontaneously ca. There are 4 recalls issued for this model year.
15
Total Complaints
4
Recalls Issued
—/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 5)
ELECTRICAL
6 complaints- • Dear Sir or Madam, Good day. I purchased a New 2023 Mercedes EQB [XXX] from a Dealership in Florida less than 2 years ago. This VIN is associated with NHTSA Recall 2025020001 25V050 Electrical System Battery Fire Risk dated February 3rd 2025. This recall is due to multiple cars spontaneously ca
- • This safety recall is over six months old and is still unresolved. I have not felt safe driving the vehicle on the highway because of the possibility of complete power loss. I have been forced to keep paying lease payments on a car I can't drive and the manufacturer has been unresponsive. When I
- • I am reporting a substantial safety defect regarding the high-voltage battery system in my 2023 Mercedes-Benz EQB 350. The vehicle suffers from a 50% loss of advertised range (real-world range of ~95 miles vs. 210 miles advertised) and severe DC fast-charging failures. My VIN is subject to NHTSA Re
“Dear Sir or Madam, Good day. I purchased a New 2023 Mercedes EQB [XXX] from a Dealership in Florida less than 2 years ago. This VIN is associated with NHTSA Recall 2025020001 25V050 Electrical System Battery Fire Risk dated February 3rd 2025. This recall is due to multiple cars spontaneously ca”
— NHTSA complaint filing
Recalls (4)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
Estimated Insurance Cost for 2023 Mercedes-Benz EQB 350 4MATIC
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Mercedes-Benz EQB 350 4MATIC Service Intervals
Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Mercedes-Benz New-Vehicle Warranty Coverage
EQ EV battery warranty is 10 years/155,000 miles
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 15 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: Dear Sir or Madam, Good day. I purchased a New 2023 Mercedes EQB [XXX] from a Dealership in Florida less than 2 years ago. This VIN is associated with NHTSA Recall 2025020001 25V050 Electrical System Battery Fire Risk dated February 3rd 2025. This recall is due to multiple cars spontaneously ca
Typically appears around 50K miles. Repair cost ~$500
- ☐FUEL SYSTEM: This safety recall is over six months old and is still unresolved. I have not felt safe driving the vehicle on the highway because of the possibility of complete power loss. I have been forced to keep paying lease payments on a car I can't drive and the manufacturer has been unresponsive. When I
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: I am reporting a substantial safety defect regarding the high-voltage battery system in my 2023 Mercedes-Benz EQB 350. The vehicle suffers from a 50% loss of advertised range (real-world range of ~95 miles vs. 210 miles advertised) and severe DC fast-charging failures. My VIN is subject to NHTSA Re
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: This safety recall is over six months old and is still unresolved. I have not felt safe driving the vehicle on the highway because of the possibility of complete power loss. I have been forced to keep paying lease payments on a car I can't drive and the manufacturer has been unresponsive. When I
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 4 recalls have been completed — free at any Mercedes-Benz dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz EQB 350 4MATIC — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 15
- Recalls
- 4
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 15
Check a Specific VIN
See recalls for YOUR 2023 Mercedes-Benz EQB 350 4MATIC