2014 Mercedes-Benz C300

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2014 Mercedes-Benz C300 has 120 owner complaints filed with NHTSA — that's 1.5x the segment average of 80. The most common issue is air bags problems (44% of all complaints), specifically: i have received a notice earlier this year regarding my airbag recall and still no dealer can tell me when the replacement will be in. just yesterday 10/26/2017 i received a mailer notice that tk holdings has filed for chapter 11. how do i get this issue resolved?.

7 crash reports 5 injuries

120

Total Complaints

Recalls Issued

—/5

Safety Stars

1.5x

vs Segment Avg

Known Problems

AIR BAGS

53 complaints

44%

• I HAVE RECEIVED A NOTICE EARLIER THIS YEAR REGARDING MY AIRBAG RECALL AND STILL NO DEALER CAN TELL ME WHEN THE REPLACEMENT WILL BE IN. JUST YESTERDAY 10/26/2017 I RECEIVED A MAILER NOTICE THAT TK HOLDINGS HAS FILED FOR CHAPTER 11. HOW DO I GET THIS ISSUE RESOLVED?
• TAKATA RECALL MERCEDES HAS OPEN RECALL ON A GROUND WIRE THAT MAY MALFUNCTION CAUSING AIRBAGS TO DEPLOY BUT THERE SEEMS TO BE NO FIX OFFERED
• TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“I HAVE RECEIVED A NOTICE EARLIER THIS YEAR REGARDING MY AIRBAG RECALL AND STILL NO DEALER CAN TELL ME WHEN THE REPLACEMENT WILL BE IN. JUST YESTERDAY 10/26/2017 I RECEIVED A MAILER NOTICE THAT TK HOLDINGS HAS FILED FOR CHAPTER 11. HOW DO I GET THIS ISSUE RESOLVED?”

— NHTSA complaint filing

STEERING

13 complaints

11%

• TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS
• I WAS STOPPED IN FRONT OF MY GARAGE (WAITING FOR THE DOOR TO GO UP). WHEN I LIGHTLY PRESSED ON THE GAS PEDAL TO PULL IN, THE ENGINE ROARED AND THE CAR SUDDENLY LEAPED FORWARD AT A VERY HIGH RATE OF SPEED, GOING THRU MY DETACHED GARAGE WALL. THE ACCELERATOR PEDAL STUCK AND I COULD NOT GET THE CAR T
• TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V10000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF GOLDEN BRIDGE (321 NY-22, GOLDEN BRIDGE, NY 10526, (9

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS ”

— NHTSA complaint filing

SUSPENSION

11 complaints

• R/F TIRE BUBBLE IN SIDEWALL. AT 1959 MILES A BUBBLE APPEARED IN THE R/F TIRE. I DISCOVERED THE BUBBLE WHILE WASHING THE CAR . THIS APPEARED ABOUT TWO MONTH AFTER PURCHASE. AUGUST 19 20014 THE DEALER RELUNCTANTLY REPLACE THE TIRE. I HAVE NOT SEEN ANY BUBBLES SINCE THAT DATE. I AM NOT SATISFIED WI
• This car has 63,792 miles on it and has been continuously garaged and well cared for. All maintenance has been done timely and by Mercedes-Benz of Tysons Corner (Virginia) since it was purchased there on 01/08/14. All required maintenance was completed as advised and the car was covered under a 7
• My 2014 Mercedes C300 4matic currently has a rusted through rear subframe. I know this has been reported to your Bureau numerous times by various people. This affects all 2008-2014 C Class and E Class Mercedes (as I used to work for a Mercedes dealer). Mercedes is trying to avoid liability at the

Typical onset: 50K miles Est. repair: $500

“R/F TIRE BUBBLE IN SIDEWALL. AT 1959 MILES A BUBBLE APPEARED IN THE R/F TIRE. I DISCOVERED THE BUBBLE WHILE WASHING THE CAR . THIS APPEARED ABOUT TWO MONTH AFTER PURCHASE. AUGUST 19 20014 THE DEALER RELUNCTANTLY REPLACE THE TIRE. I HAVE NOT SEEN ANY BUBBLES SINCE THAT DATE. I AM NOT SATISFIED WI”

— NHTSA complaint filing

BODY/STRUCTURE

10 complaints

• TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR LATCH MALFUNCTIONED AND THE CONTACT COULD NOT EXIT THE VEHICLE. THE CONTACT ROLLED DOWN THE DRIVER'S WINDOW AND USED THE EXTERIOR DOOR HANDLE TO EXIT THE VEHICLE. MERCEDES-BENZ OF MARION (2604 WEST DE
• Failed component: The subframe on my Mercedes C300 broke on one side and was almost broken on the other. It would be available for inspection as it is sitting in the Mercedes dealer bone yard waiting on the part to be shipped from Germany around September 17th. It also ruined my back tires & now I
• Rear subframe of vehicle is starting to become rotted/rusted out and may fall apart at any time. My Mother has the same body style car as me (2011 c300) & she was recently driving at around 60mph and all of the sudden, went to step on the brakes and the car swerved across the highway uncontrollably.

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR LATCH MALFUNCTIONED AND THE CONTACT COULD NOT EXIT THE VEHICLE. THE CONTACT ROLLED DOWN THE DRIVER'S WINDOW AND USED THE EXTERIOR DOOR HANDLE TO EXIT THE VEHICLE. MERCEDES-BENZ OF MARION (2604 WEST DE”

— NHTSA complaint filing

ELECTRICAL

9 complaints

• TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE DECELERATED AFTER THE CHECK ENGINE AND TRACTION LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC MODULE NEEDED TO BE REPAIRED. THE
• TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V10000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF GOLDEN BRIDGE (321 NY-22, GOLDEN BRIDGE, NY 10526, (9
• THE CAR WAS STATIONARY AND WHEN TRYING TO START THE STEERING WAS LOCKED AND IGNITION WOULD NOT START. THE CAR HAD THE STEERING LOCKED AND ELECTRONIC IGNITION SWITCH SPONTANEOUSLY CORRUPTED AND REQUIRED REPLACEMENT.

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE DECELERATED AFTER THE CHECK ENGINE AND TRACTION LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC MODULE NEEDED TO BE REPAIRED. THE ”

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)

$500

STEERING(~50K mi)

$500

SUSPENSION(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 120 owner complaints for this specific year, here's what to check or ask about:

☐
AIR BAGS: I HAVE RECEIVED A NOTICE EARLIER THIS YEAR REGARDING MY AIRBAG RECALL AND STILL NO DEALER CAN TELL ME WHEN THE REPLACEMENT WILL BE IN. JUST YESTERDAY 10/26/2017 I RECEIVED A MAILER NOTICE THAT TK HOLDINGS HAS FILED FOR CHAPTER 11. HOW DO I GET THIS ISSUE RESOLVED?
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS
Typically appears around 50K miles. Repair cost ~$500
☐
SUSPENSION: R/F TIRE BUBBLE IN SIDEWALL. AT 1959 MILES A BUBBLE APPEARED IN THE R/F TIRE. I DISCOVERED THE BUBBLE WHILE WASHING THE CAR . THIS APPEARED ABOUT TWO MONTH AFTER PURCHASE. AUGUST 19 20014 THE DEALER RELUNCTANTLY REPLACE THE TIRE. I HAVE NOT SEEN ANY BUBBLES SINCE THAT DATE. I AM NOT SATISFIED WI
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR LATCH MALFUNCTIONED AND THE CONTACT COULD NOT EXIT THE VEHICLE. THE CONTACT ROLLED DOWN THE DRIVER'S WINDOW AND USED THE EXTERIOR DOOR HANDLE TO EXIT THE VEHICLE. MERCEDES-BENZ OF MARION (2604 WEST DE
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)