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Mercedes-Benz

2014 Mercedes-Benz C204.9

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2014 Mercedes-Benz C204.9 has 12 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is electrical problems (25% of all complaints), specifically: electronic steering lock system fails in every mercedes benz its a defective part..

12

Total Complaints

0

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

ELECTRICAL

3 complaints
25%
  • • ELECTRONIC STEERING LOCK SYSTEM FAILS IN EVERY MERCEDES BENZ ITS A DEFECTIVE PART.
  • • I CAN'T BELIEVE I EXPERIENCED THAT .. MY CAR ALL OF THE SUDDEN JERKED ON THE FREEWAY AND STARTED SHAKING . I SERIOUSLY THOUGHT WE HAD AN EARTHQUAKE .. THEN IT ACCELERATED AND THE NEXT THING YOU KNOW I'M GOING 25 MILES AND HOUR .. SO GLAD I WAS NEAR AN EXIT I PUT THE CAR IN NEUTRAL ROLLED DOWN THE H
  • • THE ANTI THEFT SYSTEM FAILED AFTER 59,000 MILES, LOCKE THE STEERING WHEEL AND WON'T ALLOW THE CAR TO START. MERCEDES CHARGES 1,800 DOLLARS TO REPLACE IT.. NEEDS TO BE RECALLED VERY DANGEROUS.
Typical onset: 50K miles Est. repair: $500

“ELECTRONIC STEERING LOCK SYSTEM FAILS IN EVERY MERCEDES BENZ ITS A DEFECTIVE PART.”

— NHTSA complaint filing

STEERING

3 complaints
25%
  • • ELECTRONIC STEERING LOCK SYSTEM FAILS IN EVERY MERCEDES BENZ ITS A DEFECTIVE PART.
  • • I CAN'T BELIEVE I EXPERIENCED THAT .. MY CAR ALL OF THE SUDDEN JERKED ON THE FREEWAY AND STARTED SHAKING . I SERIOUSLY THOUGHT WE HAD AN EARTHQUAKE .. THEN IT ACCELERATED AND THE NEXT THING YOU KNOW I'M GOING 25 MILES AND HOUR .. SO GLAD I WAS NEAR AN EXIT I PUT THE CAR IN NEUTRAL ROLLED DOWN THE H
  • • STEERING WHEEL WILL NOT GO UP OR DOWN
Typical onset: 50K miles Est. repair: $500

“ELECTRONIC STEERING LOCK SYSTEM FAILS IN EVERY MERCEDES BENZ ITS A DEFECTIVE PART.”

— NHTSA complaint filing

SPEED CONTROL

2 complaints
17%
  • • I CAN'T BELIEVE I EXPERIENCED THAT .. MY CAR ALL OF THE SUDDEN JERKED ON THE FREEWAY AND STARTED SHAKING . I SERIOUSLY THOUGHT WE HAD AN EARTHQUAKE .. THEN IT ACCELERATED AND THE NEXT THING YOU KNOW I'M GOING 25 MILES AND HOUR .. SO GLAD I WAS NEAR AN EXIT I PUT THE CAR IN NEUTRAL ROLLED DOWN THE H
  • • SUDDEN LOSS OF POWER WHILE TRYING TO ACCELERATE,ENGINE LIGHT COMES ON AND CAR GOES INTO LIMP MODE. CODE P002. CAR HAS 44450 MILES.
Typical onset: 50K miles Est. repair: $500

“I CAN'T BELIEVE I EXPERIENCED THAT .. MY CAR ALL OF THE SUDDEN JERKED ON THE FREEWAY AND STARTED SHAKING . I SERIOUSLY THOUGHT WE HAD AN EARTHQUAKE .. THEN IT ACCELERATED AND THE NEXT THING YOU KNOW I'M GOING 25 MILES AND HOUR .. SO GLAD I WAS NEAR AN EXIT I PUT THE CAR IN NEUTRAL ROLLED DOWN THE H”

— NHTSA complaint filing

BODY/STRUCTURE

1 complaints
8%
  • • THERE IS A GLASS ROOF PANEL BETWEEN THE WINDSHIELD AND THE SUNROOF. THIS GLASS PANEL IS EXTREMELY BRITTLE AND SHATTERS EASILY. THIS IS MY SECOND TIME HAVING TO REPLACE THIS GLASS PANEL. IT IS A DEALER ONLY PART AND COSTS $960 PLUS $300 FOR INSTALLATION. THE COST OF THIS GLASS PANEL IS EXTREMELY
Typical onset: 50K miles Est. repair: $500

“THERE IS A GLASS ROOF PANEL BETWEEN THE WINDSHIELD AND THE SUNROOF. THIS GLASS PANEL IS EXTREMELY BRITTLE AND SHATTERS EASILY. THIS IS MY SECOND TIME HAVING TO REPLACE THIS GLASS PANEL. IT IS A DEALER ONLY PART AND COSTS $960 PLUS $300 FOR INSTALLATION. THE COST OF THIS GLASS PANEL IS EXTREMELY ”

— NHTSA complaint filing

ENGINE

1 complaints
8%
  • • 2 CAMSHAFT ADJUSTERS REPLACED AT 104,000 MILES. SOME FAIL EVERY 50-60,000 MILES. WORK DONE AT HOEHN MERCEDES. BEFORE REPAIR - SLOW CRANK AT START, SOME SMOKE WHEN ENGINE STARTING, CHECK ENGINE LIGHT CAME ON. *TR
Typical onset: 50K miles Est. repair: $500

“2 CAMSHAFT ADJUSTERS REPLACED AT 104,000 MILES. SOME FAIL EVERY 50-60,000 MILES. WORK DONE AT HOEHN MERCEDES. BEFORE REPAIR - SLOW CRANK AT START, SOME SMOKE WHEN ENGINE STARTING, CHECK ENGINE LIGHT CAME ON. *TR”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)
$500
STEERING(~50K mi)
$500
SPEED CONTROL(~50K mi)
$500
BODY/STRUCTURE(~50K mi)
$500
ENGINE(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 12 owner complaints for this specific year, here's what to check or ask about:

  • ☐
    ELECTRICAL: ELECTRONIC STEERING LOCK SYSTEM FAILS IN EVERY MERCEDES BENZ ITS A DEFECTIVE PART.

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    STEERING: ELECTRONIC STEERING LOCK SYSTEM FAILS IN EVERY MERCEDES BENZ ITS A DEFECTIVE PART.

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    SPEED CONTROL: I CAN'T BELIEVE I EXPERIENCED THAT .. MY CAR ALL OF THE SUDDEN JERKED ON THE FREEWAY AND STARTED SHAKING . I SERIOUSLY THOUGHT WE HAD AN EARTHQUAKE .. THEN IT ACCELERATED AND THE NEXT THING YOU KNOW I'M GOING 25 MILES AND HOUR .. SO GLAD I WAS NEAR AN EXIT I PUT THE CAR IN NEUTRAL ROLLED DOWN THE H

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    BODY/STRUCTURE: THERE IS A GLASS ROOF PANEL BETWEEN THE WINDSHIELD AND THE SUNROOF. THIS GLASS PANEL IS EXTREMELY BRITTLE AND SHATTERS EASILY. THIS IS MY SECOND TIME HAVING TO REPLACE THIS GLASS PANEL. IT IS A DEALER ONLY PART AND COSTS $960 PLUS $300 FOR INSTALLATION. THE COST OF THIS GLASS PANEL IS EXTREMELY

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz C204.9 — Year Comparison

How does 2014 compare to other years? Fewer complaints = more reliable.

2014
12Excellent Reliability
2013
7Excellent Reliability
Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
12
Recalls
0
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2014 Mercedes-Benz C204.9

Compare With

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