2014 Mercedes-Benz B-CLASS ELECTRIC
Problems, Recalls & Reliability Report
Quick Summary
The 2014 Mercedes-Benz B-CLASS ELECTRIC has 34 owner complaints filed with NHTSA — that's 0.4x the segment average of 80. The most common issue is transmission problems (29% of all complaints), specifically: while driving, on any road and any speed, the vehicle goes into neutral and the stop switch engine off indicator appears. this requires me to pull over to the side of the road, place the vehicle in park and turn off the ignition. i remove the key, replace it, and then attempt to start the vehicle .
34
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.4x
vs Segment Avg
Known Problems
TRANSMISSION
10 complaints- • WHILE DRIVING, ON ANY ROAD AND ANY SPEED, THE VEHICLE GOES INTO NEUTRAL AND THE STOP SWITCH ENGINE OFF INDICATOR APPEARS. THIS REQUIRES ME TO PULL OVER TO THE SIDE OF THE ROAD, PLACE THE VEHICLE IN PARK AND TURN OFF THE IGNITION. I REMOVE THE KEY, REPLACE IT, AND THEN ATTEMPT TO START THE VEHICLE
- • BEGINNING AT ABOUT 4500 MILES WE BROUGHT THE CAR IN TO THE SHOP AFTER COMING TO A STOP; WE CALL IT THE 'CLOMP!' IT WILL UNEXPECTEDLY ROCK FORWARD CREATING A VERY UNSAFE FEELING. THEN THE FOLLOWING MONTH, THE 'CLOMPING' PRESENTED ITSELF AGAIN SO MY WIFE RETURNED THE VEHICLE TO THE DEALERSHIP TO DEMO
- • WHILE OPERATING THE VEHICLE ON THE ROAD THE CAR LOST THE ABILITY TO ACCELERATE BEYOND 10 MILE PER HOUR; FORTUNATELY, WE WERE JUST BLOCKS AWAY FROM OUR HOME. MY WIFE CALL THE SERVICE CENTER AND THEY PICKED IT UP AND PROVIDED HER WITH A LOANER. WHILE DRIVING AT 35 MPH, THE VEHICLE DECELERATED WITHO
“WHILE DRIVING, ON ANY ROAD AND ANY SPEED, THE VEHICLE GOES INTO NEUTRAL AND THE STOP SWITCH ENGINE OFF INDICATOR APPEARS. THIS REQUIRES ME TO PULL OVER TO THE SIDE OF THE ROAD, PLACE THE VEHICLE IN PARK AND TURN OFF THE IGNITION. I REMOVE THE KEY, REPLACE IT, AND THEN ATTEMPT TO START THE VEHICLE ”
— NHTSA complaint filing
ELECTRICAL
7 complaints- • TL* THE CONTACT OWNS A 2014 MERCEDES BENZ B-CLASS ELECTRIC. WHILE DRIVING 35 MPH, THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO STEER THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS REPAIRED.
- • I WAS CRUISING DOWN A PRETTY BUSY MAIN STREET. AS I WAS TRYING TO MANUEVER IN TRAFFIC, I SENSED THAT AS I WAS PRESSING ON THE GAS, THE CAR WAS UNRESPONSIVE. I LOOKED AT THE DASH AND NOTICED THE CAR HAD MOVED ITSELF INTO NEUTRAL. I TRIED TO TURN THE KEY, BUT NOTHING HAPPENED. THE CAR WAS UNRESPO
- • WHILE OPERATING THE VEHICLE ON THE ROAD THE CAR LOST THE ABILITY TO ACCELERATE BEYOND 10 MILE PER HOUR; FORTUNATELY, WE WERE JUST BLOCKS AWAY FROM OUR HOME. MY WIFE CALL THE SERVICE CENTER AND THEY PICKED IT UP AND PROVIDED HER WITH A LOANER. WHILE DRIVING AT 35 MPH, THE VEHICLE DECELERATED WITHO
“TL* THE CONTACT OWNS A 2014 MERCEDES BENZ B-CLASS ELECTRIC. WHILE DRIVING 35 MPH, THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO STEER THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS REPAIRED. ”
— NHTSA complaint filing
ENGINE
7 complaints- • I WAS CRUISING DOWN A PRETTY BUSY MAIN STREET. AS I WAS TRYING TO MANUEVER IN TRAFFIC, I SENSED THAT AS I WAS PRESSING ON THE GAS, THE CAR WAS UNRESPONSIVE. I LOOKED AT THE DASH AND NOTICED THE CAR HAD MOVED ITSELF INTO NEUTRAL. I TRIED TO TURN THE KEY, BUT NOTHING HAPPENED. THE CAR WAS UNRESPO
- • WHILE OPERATING THE VEHICLE ON THE ROAD THE CAR LOST THE ABILITY TO ACCELERATE BEYOND 10 MILE PER HOUR; FORTUNATELY, WE WERE JUST BLOCKS AWAY FROM OUR HOME. MY WIFE CALL THE SERVICE CENTER AND THEY PICKED IT UP AND PROVIDED HER WITH A LOANER. WHILE DRIVING AT 35 MPH, THE VEHICLE DECELERATED WITHO
- • EXTREMELY DANGEROUS SUDDEN LOSS OF POWER WHILE DRIVING 70+ MPH ON BUSY HIGHWAY. WAS ALMOST INVOLVED IN A SERIOUS TRAFFIC COLLISION BECAUSE IT A STOPPED IN THE ROAD. ATTEMPTS TO RESTART THE VEHICLE FAILED. COULD NOT GET THE VEHICLE OUT OF "PARK" AND WAS UNABLE TO SWITCH IT INTO "NEUTRAL"
“I WAS CRUISING DOWN A PRETTY BUSY MAIN STREET. AS I WAS TRYING TO MANUEVER IN TRAFFIC, I SENSED THAT AS I WAS PRESSING ON THE GAS, THE CAR WAS UNRESPONSIVE. I LOOKED AT THE DASH AND NOTICED THE CAR HAD MOVED ITSELF INTO NEUTRAL. I TRIED TO TURN THE KEY, BUT NOTHING HAPPENED. THE CAR WAS UNRESPO”
— NHTSA complaint filing
BRAKES
3 complaints- • BEGINNING AT ABOUT 4500 MILES WE BROUGHT THE CAR IN TO THE SHOP AFTER COMING TO A STOP; WE CALL IT THE 'CLOMP!' IT WILL UNEXPECTEDLY ROCK FORWARD CREATING A VERY UNSAFE FEELING. THEN THE FOLLOWING MONTH, THE 'CLOMPING' PRESENTED ITSELF AGAIN SO MY WIFE RETURNED THE VEHICLE TO THE DEALERSHIP TO DEMO
- • THIS IS AN ELECTRIC VEHICLE. WHEN SLOWING DOWN THE PADDLE SHIFTERS CAN BE USED TO PUT THE CAR IN 'D-' MODE, FOR MORE AGGRESSIVE ENGINE BRAKING. THIS INCREASES THE RATE OF DECL WITHOUT USING THE MECHANICAL BRAKES. THIS HAS WORKED WELL FOR FOUR YEARS AND 65,000 MILES. TODAY THERE WAS A 'ONE TIME'
- • THIS IS AN ELECTRIC VEHICLE. IN NORMAL OPERATION, WHEN THE CAR IS SLOWING, AND ALMOST AT A STOP, IT COMES OUT OF REGENERATIVE BRAKING MODE, AND ENTERS THRUST MODE, SO THAT IF THE BRAKE IS RELEASED WHEN STOPPED, THE CAR WILL BEGIN TO ROLL. IN THIS VEHICLE, SOMETIMES THE CAR EXITS REGENERATIVE BRAKI
“BEGINNING AT ABOUT 4500 MILES WE BROUGHT THE CAR IN TO THE SHOP AFTER COMING TO A STOP; WE CALL IT THE 'CLOMP!' IT WILL UNEXPECTEDLY ROCK FORWARD CREATING A VERY UNSAFE FEELING. THEN THE FOLLOWING MONTH, THE 'CLOMPING' PRESENTED ITSELF AGAIN SO MY WIFE RETURNED THE VEHICLE TO THE DEALERSHIP TO DEMO”
— NHTSA complaint filing
FUEL SYSTEM
3 complaints- • EXTREMELY DANGEROUS SUDDEN LOSS OF POWER WHILE DRIVING 70+ MPH ON BUSY HIGHWAY. WAS ALMOST INVOLVED IN A SERIOUS TRAFFIC COLLISION BECAUSE IT A STOPPED IN THE ROAD. ATTEMPTS TO RESTART THE VEHICLE FAILED. COULD NOT GET THE VEHICLE OUT OF "PARK" AND WAS UNABLE TO SWITCH IT INTO "NEUTRAL"
- • THIS IS AN ELECTRIC VEHICLE. WHEN SLOWING DOWN THE PADDLE SHIFTERS CAN BE USED TO PUT THE CAR IN 'D-' MODE, FOR MORE AGGRESSIVE ENGINE BRAKING. THIS INCREASES THE RATE OF DECL WITHOUT USING THE MECHANICAL BRAKES. THIS HAS WORKED WELL FOR FOUR YEARS AND 65,000 MILES. TODAY THERE WAS A 'ONE TIME'
- • VEHICLE BATTERY WARNING LIGHT CAME ON INSTRUCTING TO STOP DRIVING VEHICLE IMMEDIATELY. LIKE SO MANY OTHER OWNERS WHO HAVE FILED COMPLAINTS, MERCEDES DEALER-MECHANIC SAID THAT COOLANT HAD GOTTEN INTO BATTERY AND DRIVE UNIT NEEDS TO BE REPLACED. ESTIMATED COST $12,000 - RENDERING CAR TOTALLED. INDEPEN
“EXTREMELY DANGEROUS SUDDEN LOSS OF POWER WHILE DRIVING 70+ MPH ON BUSY HIGHWAY. WAS ALMOST INVOLVED IN A SERIOUS TRAFFIC COLLISION BECAUSE IT A STOPPED IN THE ROAD. ATTEMPTS TO RESTART THE VEHICLE FAILED. COULD NOT GET THE VEHICLE OUT OF "PARK" AND WAS UNABLE TO SWITCH IT INTO "NEUTRAL" ”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 34 owner complaints for this specific year, here's what to check or ask about:
- ☐TRANSMISSION: WHILE DRIVING, ON ANY ROAD AND ANY SPEED, THE VEHICLE GOES INTO NEUTRAL AND THE STOP SWITCH ENGINE OFF INDICATOR APPEARS. THIS REQUIRES ME TO PULL OVER TO THE SIDE OF THE ROAD, PLACE THE VEHICLE IN PARK AND TURN OFF THE IGNITION. I REMOVE THE KEY, REPLACE IT, AND THEN ATTEMPT TO START THE VEHICLE
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: TL* THE CONTACT OWNS A 2014 MERCEDES BENZ B-CLASS ELECTRIC. WHILE DRIVING 35 MPH, THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO STEER THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS REPAIRED.
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: I WAS CRUISING DOWN A PRETTY BUSY MAIN STREET. AS I WAS TRYING TO MANUEVER IN TRAFFIC, I SENSED THAT AS I WAS PRESSING ON THE GAS, THE CAR WAS UNRESPONSIVE. I LOOKED AT THE DASH AND NOTICED THE CAR HAD MOVED ITSELF INTO NEUTRAL. I TRIED TO TURN THE KEY, BUT NOTHING HAPPENED. THE CAR WAS UNRESPO
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: BEGINNING AT ABOUT 4500 MILES WE BROUGHT THE CAR IN TO THE SHOP AFTER COMING TO A STOP; WE CALL IT THE 'CLOMP!' IT WILL UNEXPECTEDLY ROCK FORWARD CREATING A VERY UNSAFE FEELING. THEN THE FOLLOWING MONTH, THE 'CLOMPING' PRESENTED ITSELF AGAIN SO MY WIFE RETURNED THE VEHICLE TO THE DEALERSHIP TO DEMO
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz B-CLASS ELECTRIC — Year Comparison
How does 2014 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 34
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 80
Check a Specific VIN
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