BestCarRank
Mercedes-Benz

2014 Mercedes-Benz AMG CLA45

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2014 Mercedes-Benz AMG CLA45 has 23 owner complaints filed with NHTSA — that's 0.3x the segment average of 80. The most common issue is air bags problems (13% of all complaints), specifically: still waiting from november 2017 to now february 2018. no replacement no notice no nothing. please help.

23

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.3x

vs Segment Avg

Known Problems

AIR BAGS

3 complaints
13%
  • STILL WAITING FROM NOVEMBER 2017 TO NOW FEBRUARY 2018. NO REPLACEMENT NO NOTICE NO NOTHING. PLEASE HELP
  • ON 12/26/19 CONTACTED BENZ DEALER IN WEST CALDWELL, NJ. EXPLAINED TO REP. THAT THERE WAS A RECALL ON MY VEHICLE FOR FAULTY AIRBAGS THAT WHEN THEY ARE DEPLOYED HAD METAL AND COULD CAUSE HARM OR DEATH TO PASSENGERS. THE REP INDICATED THAT THEY DO NOT KNOW WHEN MY AIRBAGS WOULD BE REPLACED. SHE PUT I
Typical onset: 50K miles Est. repair: $500

STILL WAITING FROM NOVEMBER 2017 TO NOW FEBRUARY 2018. NO REPLACEMENT NO NOTICE NO NOTHING. PLEASE HELP

— NHTSA complaint filing

TRANSMISSION

3 complaints
13%
  • WHILE DRIVING ON THE HIGHWAY APPROXIMATELY 65 MPH IN 7TH GEAR IN THE AUTOMATIC 'DRIVE' TRANSMISSION MODE THE CAR SWITCHED ITSELF INTO NEUTRAL FOR A COUPLE OF SECONDS (LOSING ALL POWER/THROTTLE) UNTIL SWITCHING ITSELF DIRECTLY BACK INTO 7TH GEAR. THEN DID THE SAME THING AGAIN APPROXIMATELY 5 SECONDS
  • I JUST REPLACED THE VALVE BODY IN MY VEHICLE AND THE PROBLEM IS STILL THERE I WAS A MERCEDES-BENZ TECHNICIAN AND SOME FRIENDS ADVISE ME TO DO THIS BUT THEN I GOT THE CODE THAT SAID THAT THE Y3/14 WHICH IS LISTED IN THE 2016 MODELS. THIS WAS THE SAME PROBLEM I WAS HAVING AS DESCRIBED IN THE CAMPAIGN.
  • The contact owns a 2014 Mercedes-Benz AMG CLA45. The contact stated while driving 30 MPH, the contact heard a grinding sound coming from underneath the rear of the vehicle. The contact stated no warning light was illuminated. The contact pulled over safely but found no issues. The contact took the v
Typical onset: 50K miles Est. repair: $500

WHILE DRIVING ON THE HIGHWAY APPROXIMATELY 65 MPH IN 7TH GEAR IN THE AUTOMATIC 'DRIVE' TRANSMISSION MODE THE CAR SWITCHED ITSELF INTO NEUTRAL FOR A COUPLE OF SECONDS (LOSING ALL POWER/THROTTLE) UNTIL SWITCHING ITSELF DIRECTLY BACK INTO 7TH GEAR. THEN DID THE SAME THING AGAIN APPROXIMATELY 5 SECONDS

— NHTSA complaint filing

BODY/STRUCTURE

3 complaints
13%
  • While driving on the freeway the glass piece between the windshield and sunroof flew off of the car, causing a major safety hazard.
  • I purchased my vehicle early March from Carmax. They offer a 90 day guarantee on anything that will go wrong with the vehicle full coverage. My daughter was having my grandchild so what a great opportunity but to drive my new vehicle from Chicago to Florida to give it a good run when I arrived I was
  • The contact owns a 2014 Mercedes-Benz AMG CLA45. The contact stated that while driving approximately 65 MPH, the glass panel between the front windshield and the sunroof suddenly detached. The contact inspected the vehicle and found information on NHTSA Campaign Number: 23V854000 (Structure). The de
Typical onset: 50K miles Est. repair: $500

While driving on the freeway the glass piece between the windshield and sunroof flew off of the car, causing a major safety hazard.

— NHTSA complaint filing

ELECTRICAL

3 complaints
13%
  • I purchased my vehicle early March from Carmax. They offer a 90 day guarantee on anything that will go wrong with the vehicle full coverage. My daughter was having my grandchild so what a great opportunity but to drive my new vehicle from Chicago to Florida to give it a good run when I arrived I was
  • .I PURCHASED BRAND NEW VEHICLE FROM CARMAX OF OAKLAWN , WHO IMPORTED THE VEHICLE FROM NAPERVILLE IL IT CAME WITH 90 DAY GAURANTEE OR MONEY BACK.I THEN DROVE TO FLORIDA 2 WEEKS AFTER PURCHASE OF THE VEHICLE OF WHICH MY BOYFRIEND [XXX] AT THE TIME CAN ATTEST THE VEHICLE DROVE AMAZING.UPON MY ARRIVAL
  • VEHICLE APPEARS TO BE A DIFFERENT VEHICLE OR POSSIBLY A CLONED VEHICLE ACCORDING TO FBI RECORDS . SAFETY DOES NOT MATCH UP NOR SPECS WITH THE VEHICLES VIN REPORT OR CARFAX . POSSIBLY A DUPED VEHICLE. CLAIMS REAR CAM NO CAMERA SPECS SHOW VEHICLE TO BE ELECTRIC OR BLUE LIQUID PROPELED . APP DO NOT WOR
Typical onset: 50K miles Est. repair: $500

I purchased my vehicle early March from Carmax. They offer a 90 day guarantee on anything that will go wrong with the vehicle full coverage. My daughter was having my grandchild so what a great opportunity but to drive my new vehicle from Chicago to Florida to give it a good run when I arrived I was

— NHTSA complaint filing

TIRES

3 complaints
13%
  • TIRE TREAD TORE FROM THE INSEAM OF TIRE CAUSING ME TO BE STRANDED OUT OF STATE FOR 2 DAYS WAITING ON MEANS OF A NEW TIRE . THE VEHICLE PULLS AND NOW HAS NEEDED A SECOND TIRE REPLACEMNT ON SAME SIDE. CONSISTANT WARNING FROM TPM RIM BENT CAUSING RIM LEAK ON CURRENT TIRE. YES A TIRE SERVICE CENTER REPL
  • NEW TIRE REPLACEMENT AFTER A FAULTY TIRE. TPMS NOT REGISTERING CORRECTLY, RIM LEAK FROM IMPORPER SEALING AND NOW TIRE HAD A SMALL TEAR HAD TO BE PLUGGLED
  • NEW TIRE REPLACEMENT AFTER A FAULTY TIRE. TPMS NOT REGISTERING CORRECTLY, RIM LEAK FROM IMPORPER SEALING AND NOW TIRE HAD A SMALL TEAR HAD TO BE PLUGGLED
Typical onset: 50K miles Est. repair: $500

TIRE TREAD TORE FROM THE INSEAM OF TIRE CAUSING ME TO BE STRANDED OUT OF STATE FOR 2 DAYS WAITING ON MEANS OF A NEW TIRE . THE VEHICLE PULLS AND NOW HAS NEEDED A SECOND TIRE REPLACEMNT ON SAME SIDE. CONSISTANT WARNING FROM TPM RIM BENT CAUSING RIM LEAK ON CURRENT TIRE. YES A TIRE SERVICE CENTER REPL

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
BODY/STRUCTURE(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
TIRES(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 23 owner complaints for this specific year, here's what to check or ask about:

  • AIR BAGS: STILL WAITING FROM NOVEMBER 2017 TO NOW FEBRUARY 2018. NO REPLACEMENT NO NOTICE NO NOTHING. PLEASE HELP

    Typically appears around 50K miles. Repair cost ~$500

  • TRANSMISSION: WHILE DRIVING ON THE HIGHWAY APPROXIMATELY 65 MPH IN 7TH GEAR IN THE AUTOMATIC 'DRIVE' TRANSMISSION MODE THE CAR SWITCHED ITSELF INTO NEUTRAL FOR A COUPLE OF SECONDS (LOSING ALL POWER/THROTTLE) UNTIL SWITCHING ITSELF DIRECTLY BACK INTO 7TH GEAR. THEN DID THE SAME THING AGAIN APPROXIMATELY 5 SECONDS

    Typically appears around 50K miles. Repair cost ~$500

  • BODY/STRUCTURE: While driving on the freeway the glass piece between the windshield and sunroof flew off of the car, causing a major safety hazard.

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: I purchased my vehicle early March from Carmax. They offer a 90 day guarantee on anything that will go wrong with the vehicle full coverage. My daughter was having my grandchild so what a great opportunity but to drive my new vehicle from Chicago to Florida to give it a good run when I arrived I was

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz AMG CLA45 — Year Comparison

How does 2014 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
23
Recalls
0
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
80

Check a Specific VIN

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