
2020 Mazda MAZDA3
Problems, Recalls & Reliability Report
Quick Summary
The 2020 Mazda MAZDA3 has 50 owner complaints filed with NHTSA — that's 0.4x the segment average of 137. The most common issue is driver assist/cameras problems (50% of all complaints), specifically: i was driving my vehicle straight ahead on a two-way city street with no other vehicles in front or on my sides. i was traveling at a speed of 40 mph. the two-way street is separated by a concrete divider and trolly tracks. a "brake!" alert appeared on the display screen followed by beeps. suddenly . There are 2 recalls issued for this model year.
50
Total Complaints
2
Recalls Issued
5/5
Safety Stars
0.4x
vs Segment Avg
Known Problems(top 5 of 8)
DRIVER ASSIST/CAMERAS
25 complaints- • I WAS DRIVING MY VEHICLE STRAIGHT AHEAD ON A TWO-WAY CITY STREET WITH NO OTHER VEHICLES IN FRONT OR ON MY SIDES. I WAS TRAVELING AT A SPEED OF 40 MPH. THE TWO-WAY STREET IS SEPARATED BY A CONCRETE DIVIDER AND TROLLY TRACKS. A "BRAKE!" ALERT APPEARED ON THE DISPLAY SCREEN FOLLOWED BY BEEPS. SUDDENLY
- • I WAS DRIVING MY VEHICLE STRAIGHT AHEAD ON A TWO-WAY CITY STREET WITH NO OTHER VEHICLES IN FRONT OR ON MY SIDES. I WAS TRAVELING AT A SPEED OF 40 MPH. THE TWO-WAY STREET IS SEPARATED BY A CONCRETE DIVIDER AND TROLLY TRACKS. A "BRAKE!" ALERT APPEARED ON THE DISPLAY SCREEN FOLLOWED BY BEEPS. SUDDENLY
- • THIS CAR IS ONLY A FEW MONTHS OLD, WITH ONLY 1600 MILES. WHILE DRIVING AT APPROX 30 OR 40 MPH THE SMART BRAKE SYSTEM (SBS) FALSELY DETECTS RANDOMLY AN OBSTACLE WHILE DRIVING, ACTIVATING THE AUTOMATIC EMERGENCY WARNING LIGHT AND ALARM. THE MAZDA DEALER WAS UNABLE TO DUPLICATE OR REPAIR THE PROBLEM A
“I WAS DRIVING MY VEHICLE STRAIGHT AHEAD ON A TWO-WAY CITY STREET WITH NO OTHER VEHICLES IN FRONT OR ON MY SIDES. I WAS TRAVELING AT A SPEED OF 40 MPH. THE TWO-WAY STREET IS SEPARATED BY A CONCRETE DIVIDER AND TROLLY TRACKS. A "BRAKE!" ALERT APPEARED ON THE DISPLAY SCREEN FOLLOWED BY BEEPS. SUDDENLY ”
— NHTSA complaint filing
Recalls (2)
Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.
Risk: Stopping the vehicle unexpectedly increases the risk of a crash.
Fix: Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.
Estimated Insurance Cost for 2020 Mazda MAZDA3
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Mazda MAZDA3 Service Intervals
SkyActiv-G naturally aspirated engines. AWD models need transfer case and rear differential service every 60K.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Mazda New-Vehicle Warranty Coverage
These are the terms for a new Mazda. If you're buying a used 2020 MAZDA3, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mazda dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 50 owner complaints for this specific year, here's what to check or ask about:
- ☐DRIVER ASSIST/CAMERAS: I WAS DRIVING MY VEHICLE STRAIGHT AHEAD ON A TWO-WAY CITY STREET WITH NO OTHER VEHICLES IN FRONT OR ON MY SIDES. I WAS TRAVELING AT A SPEED OF 40 MPH. THE TWO-WAY STREET IS SEPARATED BY A CONCRETE DIVIDER AND TROLLY TRACKS. A "BRAKE!" ALERT APPEARED ON THE DISPLAY SCREEN FOLLOWED BY BEEPS. SUDDENLY
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: MY VEHICLE IS LESS THEN A YEAR OLD AND HAS LESS THAN 10000 MILES ON IT. THE PAINT IS CHIPPING EXTREMELY EASILY. WITHIN THE FIRST MONTH I HAD 3 CHIPS IN THE PAINT ALL THE WAY DOWN TO BARE METAL ON THE DOORS. I BOUGHT A PAINT TOUCH UP PEN FROM MAZDA AND FILLED THEN IN. NOW, A FEW MONTHS LATER I FILLED
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: MY NEW 2020 MAZDA 3 PREMIUM WITH 1,177 MILES SUDDENLY TOOK COMPLETE CONTROL OF STEERING MY CAR. DRIVING 65-70 MPH ON A 3 LANE STRAIGHT HIGHWAY ON A CLEAR DAY, WITH LIGHT TRAFFIC, I MOVED ONE LANE TO MY LEFT, AND THE CAR TOOK OVER THE STEERING, PULLING MY CAR OUT OF THE LEFT LANE NEARLY MISSING THE C
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: I WAS DRIVING MY VEHICLE STRAIGHT AHEAD ON A TWO-WAY CITY STREET WITH NO OTHER VEHICLES IN FRONT OR ON MY SIDES. I WAS TRAVELING AT A SPEED OF 40 MPH. THE TWO-WAY STREET IS SEPARATED BY A CONCRETE DIVIDER AND TROLLY TRACKS. A "BRAKE!" ALERT APPEARED ON THE DISPLAY SCREEN FOLLOWED BY BEEPS. SUDDENLY
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 2 recalls have been completed — free at any Mazda dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mazda MAZDA3 — Year Comparison
How does 2020 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
At a Glance
- Complaints
- 50
- Recalls
- 2
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 137
Check a Specific VIN
See recalls for YOUR 2020 Mazda MAZDA3