
2023 Lexus RZ
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Lexus RZ has 18 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is other problems (22% of all complaints), specifically: it is two problem with lexus rz. first the glass roof is not uv protected and my husband and i are getting burn on our head and my phones over heat because of the strong sun beating on us. second is the electric range supposed to be 220 mile range and in reality i am getting 150-160 range. we are m.
18
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.2x
vs Segment Avg
Known Problems
OTHER
4 complaints- • It is two problem with Lexus Rz. First the Glass Roof is not UV protected and My husband and I are getting burn on our head and my phones over heat because of the strong sun beating on us. Second is the Electric range supposed to be 220 mile range and in reality I am getting 150-160 range. we are m
- • We are the owners of a 2023 Lexus RZ450e Luxury, a fully electric vehicle. My wife and I rely on the Lexus app (on our Android devices) to monitor essential details such as remaining miles, charging percentage, and the overall status of the vehicle. These features are vital to ensure we have suffici
- • The charger fails to charge. Nothing happens when it is plugged into the vehicle. The dealer has confirmed the vehicle can be fully charged using the dealer’s level 2 charger. I am able to fully charge the vehicle using the level 1 charger supplied with the vehicle. Enel X Way has discontinued s
“It is two problem with Lexus Rz. First the Glass Roof is not UV protected and My husband and I are getting burn on our head and my phones over heat because of the strong sun beating on us. Second is the Electric range supposed to be 220 mile range and in reality I am getting 150-160 range. we are m”
— NHTSA complaint filing
ELECTRICAL
3 complaints- • When the passenger side radiant heat is on, it makes a toxic smell that smells like plastic or glue melting. It has happened in our RZ and also in a loaner RZ (VIN [XXX] ). Lexus has done nothing that we are aware of to ensure that this smell is not affecting passenger side airbags or the integrity
- • The contact owns a 2023 Lexus RZ 450. The contact stated that while the vehicle was in park(P), the vehicle failed to shift out of park after multiple attempts. The vehicle eventually shifted into drive(D) and as the contact began to drive the vehicle, the vehicle began to hesitate as the brake warn
- • My vehicle, a 2023 Lexus RZ 450e, has been out of service for over 30 days due to an unresolved HVAC system failure affecting cabin heating. The issue significantly impacts the safe operation of the vehicle, particularly in cold weather conditions where adequate heat is necessary for driver visibili
“When the passenger side radiant heat is on, it makes a toxic smell that smells like plastic or glue melting. It has happened in our RZ and also in a loaner RZ (VIN [XXX] ). Lexus has done nothing that we are aware of to ensure that this smell is not affecting passenger side airbags or the integrity ”
— NHTSA complaint filing
TRANSMISSION
2 complaints- • The contact owns a 2023 Lexus RZ 450. The contact stated that while the vehicle was in park(P), the vehicle failed to shift out of park after multiple attempts. The vehicle eventually shifted into drive(D) and as the contact began to drive the vehicle, the vehicle began to hesitate as the brake warn
- • My vehicle, a 2023 Lexus RZ 450e, has been out of service for over 30 days due to an unresolved HVAC system failure affecting cabin heating. The issue significantly impacts the safe operation of the vehicle, particularly in cold weather conditions where adequate heat is necessary for driver visibili
“The contact owns a 2023 Lexus RZ 450. The contact stated that while the vehicle was in park(P), the vehicle failed to shift out of park after multiple attempts. The vehicle eventually shifted into drive(D) and as the contact began to drive the vehicle, the vehicle began to hesitate as the brake warn”
— NHTSA complaint filing
BODY/STRUCTURE
1 complaints- • It is two problem with Lexus Rz. First the Glass Roof is not UV protected and My husband and I are getting burn on our head and my phones over heat because of the strong sun beating on us. Second is the Electric range supposed to be 220 mile range and in reality I am getting 150-160 range. we are m
“It is two problem with Lexus Rz. First the Glass Roof is not UV protected and My husband and I are getting burn on our head and my phones over heat because of the strong sun beating on us. Second is the Electric range supposed to be 220 mile range and in reality I am getting 150-160 range. we are m”
— NHTSA complaint filing
AIR BAGS
1 complaints- • When the passenger side radiant heat is on, it makes a toxic smell that smells like plastic or glue melting. It has happened in our RZ and also in a loaner RZ (VIN [XXX] ). Lexus has done nothing that we are aware of to ensure that this smell is not affecting passenger side airbags or the integrity
“When the passenger side radiant heat is on, it makes a toxic smell that smells like plastic or glue melting. It has happened in our RZ and also in a loaner RZ (VIN [XXX] ). Lexus has done nothing that we are aware of to ensure that this smell is not affecting passenger side airbags or the integrity ”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 18 owner complaints for this specific year, here's what to check or ask about:
- ☐OTHER: It is two problem with Lexus Rz. First the Glass Roof is not UV protected and My husband and I are getting burn on our head and my phones over heat because of the strong sun beating on us. Second is the Electric range supposed to be 220 mile range and in reality I am getting 150-160 range. we are m
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: When the passenger side radiant heat is on, it makes a toxic smell that smells like plastic or glue melting. It has happened in our RZ and also in a loaner RZ (VIN [XXX] ). Lexus has done nothing that we are aware of to ensure that this smell is not affecting passenger side airbags or the integrity
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: The contact owns a 2023 Lexus RZ 450. The contact stated that while the vehicle was in park(P), the vehicle failed to shift out of park after multiple attempts. The vehicle eventually shifted into drive(D) and as the contact began to drive the vehicle, the vehicle began to hesitate as the brake warn
Typically appears around 50K miles. Repair cost ~$500
- ☐BODY/STRUCTURE: It is two problem with Lexus Rz. First the Glass Roof is not UV protected and My husband and I are getting burn on our head and my phones over heat because of the strong sun beating on us. Second is the Electric range supposed to be 220 mile range and in reality I am getting 150-160 range. we are m
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Lexus RZ — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 18
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 3
- Injury reports
- 0
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2023 Lexus RZ