2018 Lexus RX350

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2018 Lexus RX350 has 30 owner complaints filed with NHTSA — that's 0.4x the segment average of 80. The most common issue is fuel system problems (27% of all complaints), specifically: tl* the contact owns a 2018 lexus rx350. the contact received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline) however the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the de.

5 crash reports 3 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.4x

vs Segment Avg

Known Problems

FUEL SYSTEM

8 complaints

27%

• TL* THE CONTACT OWNS A 2018 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DE
• TL* THE CONTACT OWNS A 2018 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED KEYES LEXUS (5905 VAN NUYS BLVD, VAN NUYS, CA 91401, (818) 538-2990) WHERE IT WAS CONFI
• NOTHING YET; THIS IS A PRECAUTIONARY COMPLAINT TO BE NOTIFIED ASAP WHEN REPLACEMENT IS AVAILABLE

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2018 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DE”

— NHTSA complaint filing

TRANSMISSION

4 complaints

13%

• HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.
• 1.CONSTANT JERKING SENSATION OCCURS BEFORE VEHICLE SHIFTS INTO LOWER GEARS WHILE AT RELATIVELY LOW SPEEDS AND THROTTLE SETTINGS (25-45 MPH, STOP AND GO CITY DRIVING, MAINTAINING SPEED). 2.WHEN MINIMAL INCREASE IN POWER IS NEEDED OR A MILD GRADE IS ENCOUNTERED, ADDITIONAL THROTTLE PRESSURE SEEMS ONL
• I TRIED ACCELERATING ON THE HIGHWAY (PCH IN SANTA MONICA, CA) WHILE TRAVELING FORWARD AT ABOUT 45-50 MPH, BUT THE VEHICLE HESITATED. THIS IS THE FORTH TIME THERE HAS BEEN A HESITATION IN ACCELERATION SINCE OWNING THE CAR, BUT THIS TIME THERE WAS A MESSAGE ON MY DASH. THE MESSAGE STATED THAT THERE

Typical onset: 50K miles Est. repair: $500

“HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.”

— NHTSA complaint filing

OTHER

4 complaints

13%

• I WAS TRAVELING ON A 4 LANE DIVIDED HIGHWAY AT 60MPH. WEATHER CONDITION WAS SUNNY AND 10DEG. SUDDENLY I HEARD A LOUD CRACKING NOISE THAT WAS STARTLING. FORTUNATELY THERE WERE NO OTHER CARS AROUND AND THE INTERIOR SHADE WAS CLOSED. I ARRIVED AT MY DESTINATION TO FIND THE SUNRROOF HAD SHATTERED AND T
• I GOT INTO ACCIDENT AND NO AIRBAG DEPLOYED EVEN AT HIGH IMPACT AND OTHE OTHE VEHICLE FLIPPED OVER.
• DEAR CUSTOMERE SERVICES, I GOT A NOTICE FOR RECALL FUEL PUMP MAY FAIL 1- I MAKE AN APPOINT WITH LEXUS OF LAS VEGAS FOR A RECALL ON MAY 06, 2020 LATER ON THE LEXUS OF LAS VEGAS CANCELED MY AN APPOINTMENT DUE TO THE PART WAS NOT AVAILABLE ' 2- I MAKE ANOTHER APPOINTMENT TO BRING MY CAR FOR A REC

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“I WAS TRAVELING ON A 4 LANE DIVIDED HIGHWAY AT 60MPH. WEATHER CONDITION WAS SUNNY AND 10DEG. SUDDENLY I HEARD A LOUD CRACKING NOISE THAT WAS STARTLING. FORTUNATELY THERE WERE NO OTHER CARS AROUND AND THE INTERIOR SHADE WAS CLOSED. I ARRIVED AT MY DESTINATION TO FIND THE SUNRROOF HAD SHATTERED AND T”

— NHTSA complaint filing

ENGINE

3 complaints

10%

• HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.
• TL* THE CONTACT OWNS A 2018 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED KEYES LEXUS (5905 VAN NUYS BLVD, VAN NUYS, CA 91401, (818) 538-2990) WHERE IT WAS CONFI
• I TRIED ACCELERATING ON THE HIGHWAY (PCH IN SANTA MONICA, CA) WHILE TRAVELING FORWARD AT ABOUT 45-50 MPH, BUT THE VEHICLE HESITATED. THIS IS THE FORTH TIME THERE HAS BEEN A HESITATION IN ACCELERATION SINCE OWNING THE CAR, BUT THIS TIME THERE WAS A MESSAGE ON MY DASH. THE MESSAGE STATED THAT THERE

Typical onset: 50K miles Est. repair: $500

“HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.”

— NHTSA complaint filing

SPEED CONTROL

3 complaints

10%

• HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.
• ON APRIL 15 2020, WAS ENTERING A PARKING SPACE IN FRONT OF A SPROUTS SUPERMARKET AT 12500 WESTHEIMER RD., HOUSTON, TEXAS 77077. THE LEXUS RX350 (2018) FAILED TO STOP AND CRASHED INTO A LARGE BUILDING SUPPORT COLUMN WHICH DID SERIOUS DAMAGE TO THE LEXUS AND TO THE COLUMN. THIS IS AN EXPENSIVE CAR AN
• WHEN STEPPING ON THE GAS PETAL ONE OF THREE THINGS HAPPEN. 1. NORMAL ACCELERATION WHICH YOU EXPECT AFTER 60 YEARS OF DRIVING AND WHICH WE OBTAIN FROM A 2014 LEXUS RX350 THAT WE OWN. 2. HESITATION OF BETWEEN 1 AND 5 SECONDS BEFORE ACCELERATION BEGINS. 3 EXCESSIVE ACCELERATION ( SURG OF ACCELERATI

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.”

— NHTSA complaint filing

Estimated Repair Costs

FUEL SYSTEM(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 30 owner complaints for this specific year, here's what to check or ask about:

☐
FUEL SYSTEM: TL* THE CONTACT OWNS A 2018 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DE
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: I WAS TRAVELING ON A 4 LANE DIVIDED HIGHWAY AT 60MPH. WEATHER CONDITION WAS SUNNY AND 10DEG. SUDDENLY I HEARD A LOUD CRACKING NOISE THAT WAS STARTLING. FORTUNATELY THERE WERE NO OTHER CARS AROUND AND THE INTERIOR SHADE WAS CLOSED. I ARRIVED AT MY DESTINATION TO FIND THE SUNRROOF HAD SHATTERED AND T
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)