2024 Lexus RX

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2024 Lexus RX has 73 owner complaints filed with NHTSA — that's 0.9x the segment average of 80. The most common issue is electrical problems (26% of all complaints), specifically: the contact owns a 2024 lexus rx450. the contact stated that upon attempting to enter the vehicle, the vehicle failed to unlock with the key fob, prompting the contact to attempt to manually unlock the vehicle; however, the vehicle failed to unlock. the contact called roadside assistance and was det.

1 crash report 8 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.9x

vs Segment Avg

Known Problems

ELECTRICAL

19 complaints

26%

• The contact owns a 2024 Lexus RX450. The contact stated that upon attempting to enter the vehicle, the vehicle failed to unlock with the key fob, prompting the contact to attempt to manually unlock the vehicle; however, the vehicle failed to unlock. The contact called Roadside Assistance and was det
• Mileage 3445, vehicle age 3.5 months. Car located in home garage with doors unlocked. Car Locked itself making entry impossible. All systems refused to open with “clicker” or mechanical key. Possibly battery issue. Four (4) different tow truck drivers over 4 days could not gain entry. Safety h
• When I start to coast to come to a stop the engine will rev, even though the Energy Flow screen shows the gas engine is disengaged and running only on EV. The engine will rev, even with me using the brake. But the EV light is off and the rpms are rising. Eventually the EV light will come on and the

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2024 Lexus RX450. The contact stated that upon attempting to enter the vehicle, the vehicle failed to unlock with the key fob, prompting the contact to attempt to manually unlock the vehicle; however, the vehicle failed to unlock. The contact called Roadside Assistance and was det”

— NHTSA complaint filing

OTHER

14 complaints

19%

• The fonts on the instrument panel are too small to read. Do not have this problem on current 2nd car or other cars driven.
• Lexus is still not providing 2 key fobs on delivery. They are not listing the 2nd Key Program (23LJ01) as a campaign on their vehicle mobile software. The "digital key" is glitchy and not a safe and secure option - it seems to be a way for Lexus to periodically generate more profit at the expense of
• My sunroof exploded while driving this morning shattering all over me and almost causing a life threatening crash.

Typical onset: 50K miles Est. repair: $500

“The fonts on the instrument panel are too small to read. Do not have this problem on current 2nd car or other cars driven.”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

7 complaints

10%

• The contact owns a 2024 Lexus RX350H. The contact stated that while the vehicle was started, the Forward Collision Avoidance system and air bag warning lights illuminated. The vehicle was taken to a dealer for 17 days, where it was diagnosed that a software update was needed. The vehicle was not rep
• Automatic Emergency Braking 6 times on a new car has violently and suddenly engaged at low speeds. Twice in the middle of the street with no obstacles near by.
• The car comes with proactive driver assist. The system when activated will cause the car to unexpectedly turn the wheel and lunge usually left if the system suspects you are going off of track. It works even on unmarked 2 lane country roads. Very disconcerting and dangerous. My wife was then subseq

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“The contact owns a 2024 Lexus RX350H. The contact stated that while the vehicle was started, the Forward Collision Avoidance system and air bag warning lights illuminated. The vehicle was taken to a dealer for 17 days, where it was diagnosed that a software update was needed. The vehicle was not rep”

— NHTSA complaint filing

BRAKES

6 complaints

• I started to notice that when in reverse or coming to a brake at low speeds, the brake pedal and car starts to vibrate/stutter. I have driven hybrids for the last 5 years and never had this issue before. It is very strange that the car vibrates when coming to a stop and it is on going. It happens an
• Below is the email that I sent to both the manufacturer and the dealership: I hope your Christmas Eve was better than mine. My son and I were driving up to the Poconos [XXX] to go skiing and I noticed the sonar detection light come on. When we were driving back from the Poconos, the transmission wou
• When I start to coast to come to a stop the engine will rev, even though the Energy Flow screen shows the gas engine is disengaged and running only on EV. The engine will rev, even with me using the brake. But the EV light is off and the rpms are rising. Eventually the EV light will come on and the

Typical onset: 50K miles Est. repair: $500

“I started to notice that when in reverse or coming to a brake at low speeds, the brake pedal and car starts to vibrate/stutter. I have driven hybrids for the last 5 years and never had this issue before. It is very strange that the car vibrates when coming to a stop and it is on going. It happens an”

— NHTSA complaint filing

ENGINE

6 complaints

• I have purchased a new Lexus RX 350 2024 from South County Lexus in Mission Viejo in March 2024. Upon completion of the purchase, I was informed that I get only one key for the car as there is a shortage of the keys. I was told that it will take a few months to get a 2nd key. Now it is June 6, 2024.
• Below is the email that I sent to both the manufacturer and the dealership: I hope your Christmas Eve was better than mine. My son and I were driving up to the Poconos [XXX] to go skiing and I noticed the sonar detection light come on. When we were driving back from the Poconos, the transmission wou
• When I start to coast to come to a stop the engine will rev, even though the Energy Flow screen shows the gas engine is disengaged and running only on EV. The engine will rev, even with me using the brake. But the EV light is off and the rpms are rising. Eventually the EV light will come on and the

Typical onset: 50K miles Est. repair: $500

“I have purchased a new Lexus RX 350 2024 from South County Lexus in Mission Viejo in March 2024. Upon completion of the purchase, I was informed that I get only one key for the car as there is a shortage of the keys. I was told that it will take a few months to get a 2nd key. Now it is June 6, 2024.”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

BRAKES(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 73 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: The contact owns a 2024 Lexus RX450. The contact stated that upon attempting to enter the vehicle, the vehicle failed to unlock with the key fob, prompting the contact to attempt to manually unlock the vehicle; however, the vehicle failed to unlock. The contact called Roadside Assistance and was det
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: The fonts on the instrument panel are too small to read. Do not have this problem on current 2nd car or other cars driven.
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: The contact owns a 2024 Lexus RX350H. The contact stated that while the vehicle was started, the Forward Collision Avoidance system and air bag warning lights illuminated. The vehicle was taken to a dealer for 17 days, where it was diagnosed that a software update was needed. The vehicle was not rep
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: I started to notice that when in reverse or coming to a brake at low speeds, the brake pedal and car starts to vibrate/stutter. I have driven hybrids for the last 5 years and never had this issue before. It is very strange that the car vibrates when coming to a stop and it is on going. It happens an
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)