2025 Lexus GX

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2025 Lexus GX has 17 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is body/structure problems (24% of all complaints), specifically: the driver side mirror shakes around 45 to 50 miles an hour plus. the passenger side mirror at the same speeds stays true and does not vibrate. while i am driving mostly on the highway the driver side mirror shakes or bounces up and down which distorts the images behind me. it is a safety concern wh.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.2x

vs Segment Avg

Known Problems

BODY/STRUCTURE

4 complaints

24%

• The driver side mirror shakes around 45 to 50 miles an hour plus. The passenger side mirror at the same speeds stays true and does not vibrate. While I am driving mostly on the highway the driver side mirror shakes or bounces up and down which distorts the images behind me. It is a safety concern wh
• The contact owns a 2025 Lexus GX 550. The contact stated that while driving at various speeds, the hood of the vehicle was fluttering up and down. The failure was more noticeable while driving 55 MPH or faster. The vehicle was taken to the dealer, who determined that the issue was normal and was kno
• The contact owns a 2025 Lexus GX 550. The contact stated that while driving at various speeds, the hood of the vehicle was fluttering up and down. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,865.

Typical onset: 50K miles Est. repair: $500

“The driver side mirror shakes around 45 to 50 miles an hour plus. The passenger side mirror at the same speeds stays true and does not vibrate. While I am driving mostly on the highway the driver side mirror shakes or bounces up and down which distorts the images behind me. It is a safety concern wh”

— NHTSA complaint filing

TRANSMISSION

2 complaints

12%

• On July 19th, with less than 100 miles on the odometer, the vehicle began down and upshifting so hard that it felt like a collision. Additionally, when attempting to accelerate, the transmission would hunt for gears without engaging, resulting in loss of power - creating a very dangerous situation.
• My GX550 is vibrating at all speeds. I took my GX550 in for service on [XXX] at Butler Lexus in Union City, GA, because of the vibration in my GX. They did a wheel alignment and a force road wheel balancing but this did not solve the problem. On September 3, 2025 I took my GX550 to Discount Tires

Typical onset: 50K miles Est. repair: $500

“On July 19th, with less than 100 miles on the odometer, the vehicle began down and upshifting so hard that it felt like a collision. Additionally, when attempting to accelerate, the transmission would hunt for gears without engaging, resulting in loss of power - creating a very dangerous situation. ”

— NHTSA complaint filing

SUSPENSION

2 complaints

12%

• My GX550 is vibrating at all speeds. I took my GX550 in for service on [XXX] at Butler Lexus in Union City, GA, because of the vibration in my GX. They did a wheel alignment and a force road wheel balancing but this did not solve the problem. On September 3, 2025 I took my GX550 to Discount Tires
• The car has harsh knocking downshifting. In slow speeds, the has abrupt transmission changes.

Typical onset: 50K miles Est. repair: $500

“My GX550 is vibrating at all speeds. I took my GX550 in for service on [XXX] at Butler Lexus in Union City, GA, because of the vibration in my GX. They did a wheel alignment and a force road wheel balancing but this did not solve the problem. On September 3, 2025 I took my GX550 to Discount Tires”

— NHTSA complaint filing

ENGINE

2 complaints

12%

• The car has harsh knocking downshifting. In slow speeds, the has abrupt transmission changes.
• Vehicle experiences a persistent and abrupt harsh downshift (jerk/thud) specifically during 2nd-to-1st gear transitions when rolling to a stop. This issue persists despite the dealership performing the recommended Transmission Control Module (TCM) software update at 5,000 miles. The smooth shifting

Typical onset: 50K miles Est. repair: $500

“The car has harsh knocking downshifting. In slow speeds, the has abrupt transmission changes.”

— NHTSA complaint filing

OTHER

2 complaints

12%

• My less than a year old Lexus GX550 was sitting in the driveway and the sunroof exploded. The car was not moving and it exploded outwards into a ton of pieces. The dealership claims that it is not a warrantable part. No foreign object hit the sunroof, even then it shouldn't shatter, only crack. It
• Sunroof tempered glass spontaneous explosion. Loud explosion startled me and my wife, good thing the sliding roof cover was closed otherwise small pieces of sharp glasses will hit us on our head, face and shoulders. Lexus of Oakland denied any product defect and blaming a foreign "magnetic" object

Typical onset: 50K miles Est. repair: $500

“My less than a year old Lexus GX550 was sitting in the driveway and the sunroof exploded. The car was not moving and it exploded outwards into a ton of pieces. The dealership claims that it is not a warrantable part. No foreign object hit the sunroof, even then it shouldn't shatter, only crack. It ”

— NHTSA complaint filing

Estimated Repair Costs

BODY/STRUCTURE(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

SUSPENSION(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 17 owner complaints for this specific year, here's what to check or ask about:

☐
BODY/STRUCTURE: The driver side mirror shakes around 45 to 50 miles an hour plus. The passenger side mirror at the same speeds stays true and does not vibrate. While I am driving mostly on the highway the driver side mirror shakes or bounces up and down which distorts the images behind me. It is a safety concern wh
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: On July 19th, with less than 100 miles on the odometer, the vehicle began down and upshifting so hard that it felt like a collision. Additionally, when attempting to accelerate, the transmission would hunt for gears without engaging, resulting in loss of power - creating a very dangerous situation.
Typically appears around 50K miles. Repair cost ~$500
☐
SUSPENSION: My GX550 is vibrating at all speeds. I took my GX550 in for service on [XXX] at Butler Lexus in Union City, GA, because of the vibration in my GX. They did a wheel alignment and a force road wheel balancing but this did not solve the problem. On September 3, 2025 I took my GX550 to Discount Tires
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: The car has harsh knocking downshifting. In slow speeds, the has abrupt transmission changes.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)