2018 Lexus ES HYBRID

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2018 Lexus ES HYBRID has 5 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is seats/restraints problems (20% of all complaints), specifically: i was told by a customer service agent through email that "the latch system should not be used for rear facing child seats." this is completely shocking to me as there are no indications in the manual that this is the case. we have been driving with our daughter for months using the latch system for.

1 crash report 1 injury

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

SEATS/RESTRAINTS

1 complaints

20%

• I WAS TOLD BY A CUSTOMER SERVICE AGENT THROUGH EMAIL THAT "THE LATCH SYSTEM SHOULD NOT BE USED FOR REAR FACING CHILD SEATS." THIS IS COMPLETELY SHOCKING TO ME AS THERE ARE NO INDICATIONS IN THE MANUAL THAT THIS IS THE CASE. WE HAVE BEEN DRIVING WITH OUR DAUGHTER FOR MONTHS USING THE LATCH SYSTEM FOR

Typical onset: 50K miles Est. repair: $500

“I WAS TOLD BY A CUSTOMER SERVICE AGENT THROUGH EMAIL THAT "THE LATCH SYSTEM SHOULD NOT BE USED FOR REAR FACING CHILD SEATS." THIS IS COMPLETELY SHOCKING TO ME AS THERE ARE NO INDICATIONS IN THE MANUAL THAT THIS IS THE CASE. WE HAVE BEEN DRIVING WITH OUR DAUGHTER FOR MONTHS USING THE LATCH SYSTEM FOR”

— NHTSA complaint filing

ENGINE

1 complaints

20%

• TL* THE CONTACT LEASED A 2018 LEXUS ES300H. WHILE DRIVING 65 MPH, A CHEMICAL SUBSTANCE ENTERED THE CABIN OF THE VEHICLE FROM THE VENTILATION SYSTEM. THE CONTACT EXPERIENCED ITCHING OF THE FACE, COUGHING, AND THROAT COMPLICATIONS THAT REQUIRED MEDICAL ATTENTION. THE DEALER (LEXUS OF SERRAMONTE, 700 S

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT LEASED A 2018 LEXUS ES300H. WHILE DRIVING 65 MPH, A CHEMICAL SUBSTANCE ENTERED THE CABIN OF THE VEHICLE FROM THE VENTILATION SYSTEM. THE CONTACT EXPERIENCED ITCHING OF THE FACE, COUGHING, AND THROAT COMPLICATIONS THAT REQUIRED MEDICAL ATTENTION. THE DEALER (LEXUS OF SERRAMONTE, 700 S”

— NHTSA complaint filing

OTHER

1 complaints

20%

• I HAVE A HORRIBLE EXPERIENCE WITH MY NEW LEXUS ES300H 2018. I LEASED THE CAR FROM KEYES IN VAN NUYS(LA). WHEN I SEAT IN THE CAR AFTER 5 MINUTES SOME THING CAUSE ITCHING MY FACE,THIS SITUATION IS EVEN WORSED WHEN I DRIVE IN THE HIGHWAY. I TOOK MY CAR TO DEALERSHIP MORE THAN 8 TIMES THEY START CLEA

Typical onset: 50K miles Est. repair: $500

“I HAVE A HORRIBLE EXPERIENCE WITH MY NEW LEXUS ES300H 2018. I LEASED THE CAR FROM KEYES IN VAN NUYS(LA). WHEN I SEAT IN THE CAR AFTER 5 MINUTES SOME THING CAUSE ITCHING MY FACE,THIS SITUATION IS EVEN WORSED WHEN I DRIVE IN THE HIGHWAY. I TOOK MY CAR TO DEALERSHIP MORE THAN 8 TIMES THEY START CLEA”

— NHTSA complaint filing

LIGHTING

1 complaints

20%

• WHEN DRIVING THE LOW BEAMS ON MY LEXUS ES 300H ILLUMINATE A MAXIMUM 4 DIVIDING LINES ON A ROAD AND THAT'S EQUAL TO 120 FEET. MY AUTO HIGH BEAMS COME ON FREQUENTLY AS THE LOW BEAM LIGHTS AT NIGHT ARE VERY LIMITED . I HAVE A 2019 CAMRY AND THOSE LIGHTS WHICH ARE SIMILAR ILLUMINATE AT LEAST 200 FEET A

Typical onset: 50K miles Est. repair: $500

“WHEN DRIVING THE LOW BEAMS ON MY LEXUS ES 300H ILLUMINATE A MAXIMUM 4 DIVIDING LINES ON A ROAD AND THAT'S EQUAL TO 120 FEET. MY AUTO HIGH BEAMS COME ON FREQUENTLY AS THE LOW BEAM LIGHTS AT NIGHT ARE VERY LIMITED . I HAVE A 2019 CAMRY AND THOSE LIGHTS WHICH ARE SIMILAR ILLUMINATE AT LEAST 200 FEET A”

— NHTSA complaint filing

AIR BAGS

1 complaints

20%

• TL* THE CONTACT OWNED A 2018 LEXUS ES300H. THE CONTACT STATED THAT WHILE EXITING THE FREEWAY AT ABOUT 50 MPH, UNABLE TO SEE VERY WELL DURING NIGHT TIME, THE CONTACT WENT OFF THE PAVEMENT AND ONTO THE GRASS. THE CONTACT WAS ON THE RIGHT SIDE OF THE GUARDRAIL AND REALIZED HE WAS OFF THE ROAD THEN ATTE

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“TL* THE CONTACT OWNED A 2018 LEXUS ES300H. THE CONTACT STATED THAT WHILE EXITING THE FREEWAY AT ABOUT 50 MPH, UNABLE TO SEE VERY WELL DURING NIGHT TIME, THE CONTACT WENT OFF THE PAVEMENT AND ONTO THE GRASS. THE CONTACT WAS ON THE RIGHT SIDE OF THE GUARDRAIL AND REALIZED HE WAS OFF THE ROAD THEN ATTE”

— NHTSA complaint filing

Estimated Repair Costs

SEATS/RESTRAINTS(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

LIGHTING(~50K mi)

$500

AIR BAGS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 5 owner complaints for this specific year, here's what to check or ask about:

☐
SEATS/RESTRAINTS: I WAS TOLD BY A CUSTOMER SERVICE AGENT THROUGH EMAIL THAT "THE LATCH SYSTEM SHOULD NOT BE USED FOR REAR FACING CHILD SEATS." THIS IS COMPLETELY SHOCKING TO ME AS THERE ARE NO INDICATIONS IN THE MANUAL THAT THIS IS THE CASE. WE HAVE BEEN DRIVING WITH OUR DAUGHTER FOR MONTHS USING THE LATCH SYSTEM FOR
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: TL* THE CONTACT LEASED A 2018 LEXUS ES300H. WHILE DRIVING 65 MPH, A CHEMICAL SUBSTANCE ENTERED THE CABIN OF THE VEHICLE FROM THE VENTILATION SYSTEM. THE CONTACT EXPERIENCED ITCHING OF THE FACE, COUGHING, AND THROAT COMPLICATIONS THAT REQUIRED MEDICAL ATTENTION. THE DEALER (LEXUS OF SERRAMONTE, 700 S
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: I HAVE A HORRIBLE EXPERIENCE WITH MY NEW LEXUS ES300H 2018. I LEASED THE CAR FROM KEYES IN VAN NUYS(LA). WHEN I SEAT IN THE CAR AFTER 5 MINUTES SOME THING CAUSE ITCHING MY FACE,THIS SITUATION IS EVEN WORSED WHEN I DRIVE IN THE HIGHWAY. I TOOK MY CAR TO DEALERSHIP MORE THAN 8 TIMES THEY START CLEA
Typically appears around 50K miles. Repair cost ~$500
☐
LIGHTING: WHEN DRIVING THE LOW BEAMS ON MY LEXUS ES 300H ILLUMINATE A MAXIMUM 4 DIVIDING LINES ON A ROAD AND THAT'S EQUAL TO 120 FEET. MY AUTO HIGH BEAMS COME ON FREQUENTLY AS THE LOW BEAM LIGHTS AT NIGHT ARE VERY LIMITED . I HAVE A 2019 CAMRY AND THOSE LIGHTS WHICH ARE SIMILAR ILLUMINATE AT LEAST 200 FEET A
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)