BestCarRank
Infiniti

2014 Infiniti Q50 HYBRID

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2014 Infiniti Q50 HYBRID has 30 owner complaints filed with NHTSA — that's 0.4x the segment average of 80. The most common issue is steering problems (23% of all complaints), specifically: even after das reprogram (itb14-006) per campaign end of january '14, das failed at cold temp at start up. after driving 10 min, i parked the car outside for 30 min at 0 degree f. when restarted, engine was on but multiple warnings appeared (same as reported on 1/11/14). this happened 2 times at col.

4 crash reports

30

Total Complaints

0

Recalls Issued

—/5

Safety Stars

0.4x

vs Segment Avg

Known Problems

STEERING

7 complaints
23%
  • • EVEN AFTER DAS REPROGRAM (ITB14-006) PER CAMPAIGN END OF JANUARY '14, DAS FAILED AT COLD TEMP AT START UP. AFTER DRIVING 10 MIN, I PARKED THE CAR OUTSIDE FOR 30 MIN AT 0 DEGREE F. WHEN RESTARTED, ENGINE WAS ON BUT MULTIPLE WARNINGS APPEARED (SAME AS REPORTED ON 1/11/14). THIS HAPPENED 2 TIMES AT COL
  • • TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING AT APPROXIMATELY 65 MPH, WHILE GOING INTO A RIGHT CURVE THE STEERING WHEEL JERKED TO THE LEFT WITHOUT WARNING. THE DRIVER CRASHED INTO A GUARDRAIL. THE ADAPTIVE CRUISE CONTROL AND ACTIVE LANE CONTROL SYSTEMS WERE ACTIVATED AT THE TIME OF
  • • WHILE DRIVING AT 40 MILES PER HOUR ON 4/1/16 IN SOUTHERN WISCONSIN MY Q50 HYBRID WITHOUT ANY WARNING WHATSOEVER SUDDENLY AND VIOLENTLY PULLED TO THE RIGHT AND BEGAN HEAVY SHUTTERING ON THE RIGHT SIDE. I HAD TO AGGRESSIVELY HOLD THE WHEEL BETWEEN THE NINE AND TEN O'CLOCK POSITION TO KEEP THE CAR GOIN
Typical onset: 50K miles Est. repair: $500💥 2 crashes

“EVEN AFTER DAS REPROGRAM (ITB14-006) PER CAMPAIGN END OF JANUARY '14, DAS FAILED AT COLD TEMP AT START UP. AFTER DRIVING 10 MIN, I PARKED THE CAR OUTSIDE FOR 30 MIN AT 0 DEGREE F. WHEN RESTARTED, ENGINE WAS ON BUT MULTIPLE WARNINGS APPEARED (SAME AS REPORTED ON 1/11/14). THIS HAPPENED 2 TIMES AT COL”

— NHTSA complaint filing

ELECTRICAL

5 complaints
17%
  • • ON JANUARY 8, 2014, I WAS SCHEDULED TO BRING MY Q50 FOR SERVICE FOR VARIOUS ISSUES AND PICK UP A LOANER. THAT AM IT WAS ABOUT 3 DEGREES F IN CHICAGO. WHEN I STARTED THE CAR, I SAW A SERIES OF WARNING LIGHTS, INCLUDING DYNAMIC CONTROL, SEAT BELT LIGHT (MY SEAT BELT WAS ON), MASTER WARNING LIGHT, MA
  • • MULTIPLE NAVIGATION / INTOUCH CRASHES, MALFUNCTION, RADIO FREEZES, HEAD PROXY UNIT FAILURE,. ISSUES OCCUR UPON STARTUP AND YOU ARE FORCED TO STOP, WAIT 5 MINUTES, RESTART VEHICLE. BROUGHT IN FOR SERVICE, REPLACED DIRECT CONTROL UNIT,UPDATED FIRMWARE. VEHICLE CONTINUES TO DISPLAY ISSUES APPROX. 2
  • • TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING AT APPROXIMATELY 65 MPH, WHILE GOING INTO A RIGHT CURVE THE STEERING WHEEL JERKED TO THE LEFT WITHOUT WARNING. THE DRIVER CRASHED INTO A GUARDRAIL. THE ADAPTIVE CRUISE CONTROL AND ACTIVE LANE CONTROL SYSTEMS WERE ACTIVATED AT THE TIME OF
Typical onset: 50K miles Est. repair: $500💥 1 crashes

“ON JANUARY 8, 2014, I WAS SCHEDULED TO BRING MY Q50 FOR SERVICE FOR VARIOUS ISSUES AND PICK UP A LOANER. THAT AM IT WAS ABOUT 3 DEGREES F IN CHICAGO. WHEN I STARTED THE CAR, I SAW A SERIES OF WARNING LIGHTS, INCLUDING DYNAMIC CONTROL, SEAT BELT LIGHT (MY SEAT BELT WAS ON), MASTER WARNING LIGHT, MA”

— NHTSA complaint filing

ENGINE

5 complaints
17%
  • • EVEN AFTER DAS REPROGRAM (ITB14-006) PER CAMPAIGN END OF JANUARY '14, DAS FAILED AT COLD TEMP AT START UP. AFTER DRIVING 10 MIN, I PARKED THE CAR OUTSIDE FOR 30 MIN AT 0 DEGREE F. WHEN RESTARTED, ENGINE WAS ON BUT MULTIPLE WARNINGS APPEARED (SAME AS REPORTED ON 1/11/14). THIS HAPPENED 2 TIMES AT COL
  • • MULTIPLE NAVIGATION / INTOUCH CRASHES, MALFUNCTION, RADIO FREEZES, HEAD PROXY UNIT FAILURE,. ISSUES OCCUR UPON STARTUP AND YOU ARE FORCED TO STOP, WAIT 5 MINUTES, RESTART VEHICLE. BROUGHT IN FOR SERVICE, REPLACED DIRECT CONTROL UNIT,UPDATED FIRMWARE. VEHICLE CONTINUES TO DISPLAY ISSUES APPROX. 2
  • • SINCE I HAVE OWNED THE CAR, SLIGHTLY OVER A YEAR, WHEN DECELERATING GENERALLY WHEN COMING OFF A HIGHWAY ON AN EXIT RAMP TO A STOP, WHILE BRAKING THE CAR WILL BEGIN TO NORMALLY SLOW BUT THEN SUDDENLY "JUMP FORWARD" OR FEEL LIKE IT IS ACCELERATING THEN CONTINUE BRAKING. IT FEELS LIKE IT IS ACCELERATI
Typical onset: 50K miles Est. repair: $500

“EVEN AFTER DAS REPROGRAM (ITB14-006) PER CAMPAIGN END OF JANUARY '14, DAS FAILED AT COLD TEMP AT START UP. AFTER DRIVING 10 MIN, I PARKED THE CAR OUTSIDE FOR 30 MIN AT 0 DEGREE F. WHEN RESTARTED, ENGINE WAS ON BUT MULTIPLE WARNINGS APPEARED (SAME AS REPORTED ON 1/11/14). THIS HAPPENED 2 TIMES AT COL”

— NHTSA complaint filing

BRAKES

3 complaints
10%
  • • DRIVING ON THE INTERSTATE, PRESSED BRAKES TO SLOW DOWN CAR BECAUSE OF ANOTHER CAR IN THE FAST LANE. THE BRAKES THROBBED AND DID NOT SLOW DOWN THE CAR. MOVED OVER TO THE MIDDLE LANE AND PRESSED BRAKES AGAIN, BRAKES THROBBED BUT DID NOT SLOW DOWN CAR. PULLED INTO THE EMERGENCY LANE, BRAKES THROBBED SL
  • • WHILE DRIVING ON THE HIGHWAY THE COLLISION SENSORS ON THE VEHICLE SUDDENLY TURNED OFF. THIS IS COMMON AND I SIMPLY TURNED THEM BACK ON. A FEW MINUTES LATER THEY TURNED BACK OFF FOLLOWED BY A BRIEF FLASH OF THE TRACTION CONTROL LIGHT ABOUT A MINUTE LATER. THE BRAKING SYSTEM ENGAGED WITHOUT WARNING, T
  • • TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING 30 MPH, THE "CHASSIS SYSTEM MALFUNCTION" MESSAGE DISPLAYED AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF THE VEHICLE TO CORRECT THE FAILURE, BUT THE VEHICLE FAILED TO RESTART. THE DEALER (RAY
Typical onset: 50K miles Est. repair: $500

“DRIVING ON THE INTERSTATE, PRESSED BRAKES TO SLOW DOWN CAR BECAUSE OF ANOTHER CAR IN THE FAST LANE. THE BRAKES THROBBED AND DID NOT SLOW DOWN THE CAR. MOVED OVER TO THE MIDDLE LANE AND PRESSED BRAKES AGAIN, BRAKES THROBBED BUT DID NOT SLOW DOWN CAR. PULLED INTO THE EMERGENCY LANE, BRAKES THROBBED SL”

— NHTSA complaint filing

FUEL SYSTEM

2 complaints
7%
  • • MULTIPLE NAVIGATION / INTOUCH CRASHES, MALFUNCTION, RADIO FREEZES, HEAD PROXY UNIT FAILURE,. ISSUES OCCUR UPON STARTUP AND YOU ARE FORCED TO STOP, WAIT 5 MINUTES, RESTART VEHICLE. BROUGHT IN FOR SERVICE, REPLACED DIRECT CONTROL UNIT,UPDATED FIRMWARE. VEHICLE CONTINUES TO DISPLAY ISSUES APPROX. 2
  • • FROM THE VERY BEGINNING OF THE LEASE THE VEHICLE THERE HAVE BEEN ISSUES WITH INTERRUPTED AND UNEXPECTED ACCELERATION OF THE VEHICLE. THESE WERE FIRST REPORTED TO THE DEALERSHIP AS "HESITATION ON ACCELERATION, ADVISE" WHEN THE VEHICLE WAS SERVICED AT 4,849 MILES ON 01/30/2014. THE COMPLAINT HAS BEEN
Typical onset: 50K miles Est. repair: $500

“MULTIPLE NAVIGATION / INTOUCH CRASHES, MALFUNCTION, RADIO FREEZES, HEAD PROXY UNIT FAILURE,. ISSUES OCCUR UPON STARTUP AND YOU ARE FORCED TO STOP, WAIT 5 MINUTES, RESTART VEHICLE. BROUGHT IN FOR SERVICE, REPLACED DIRECT CONTROL UNIT,UPDATED FIRMWARE. VEHICLE CONTINUES TO DISPLAY ISSUES APPROX. 2 ”

— NHTSA complaint filing

Estimated Repair Costs

STEERING(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
ENGINE(~50K mi)
$500
BRAKES(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 30 owner complaints for this specific year, here's what to check or ask about:

  • ☐
    STEERING: EVEN AFTER DAS REPROGRAM (ITB14-006) PER CAMPAIGN END OF JANUARY '14, DAS FAILED AT COLD TEMP AT START UP. AFTER DRIVING 10 MIN, I PARKED THE CAR OUTSIDE FOR 30 MIN AT 0 DEGREE F. WHEN RESTARTED, ENGINE WAS ON BUT MULTIPLE WARNINGS APPEARED (SAME AS REPORTED ON 1/11/14). THIS HAPPENED 2 TIMES AT COL

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    ELECTRICAL: ON JANUARY 8, 2014, I WAS SCHEDULED TO BRING MY Q50 FOR SERVICE FOR VARIOUS ISSUES AND PICK UP A LOANER. THAT AM IT WAS ABOUT 3 DEGREES F IN CHICAGO. WHEN I STARTED THE CAR, I SAW A SERIES OF WARNING LIGHTS, INCLUDING DYNAMIC CONTROL, SEAT BELT LIGHT (MY SEAT BELT WAS ON), MASTER WARNING LIGHT, MA

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    ENGINE: EVEN AFTER DAS REPROGRAM (ITB14-006) PER CAMPAIGN END OF JANUARY '14, DAS FAILED AT COLD TEMP AT START UP. AFTER DRIVING 10 MIN, I PARKED THE CAR OUTSIDE FOR 30 MIN AT 0 DEGREE F. WHEN RESTARTED, ENGINE WAS ON BUT MULTIPLE WARNINGS APPEARED (SAME AS REPORTED ON 1/11/14). THIS HAPPENED 2 TIMES AT COL

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    BRAKES: DRIVING ON THE INTERSTATE, PRESSED BRAKES TO SLOW DOWN CAR BECAUSE OF ANOTHER CAR IN THE FAST LANE. THE BRAKES THROBBED AND DID NOT SLOW DOWN THE CAR. MOVED OVER TO THE MIDDLE LANE AND PRESSED BRAKES AGAIN, BRAKES THROBBED BUT DID NOT SLOW DOWN CAR. PULLED INTO THE EMERGENCY LANE, BRAKES THROBBED SL

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Infiniti Q50 HYBRID — Year Comparison

How does 2014 compare to other years? Fewer complaints = more reliable.

2015
8Excellent Reliability
2014
30Above Average
Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
30
Recalls
0
Fire reports
0
Crash reports
4
Injury reports
0
Segment avg
80

Check a Specific VIN

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Compare With

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