2020 Honda CR-V

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2020 Honda CR-V has 434 owner complaints filed with NHTSA — that's 5.4x the segment average of 80. The most common issue is driver assist/cameras problems (21% of all complaints), specifically: when i bought the car it had collision mitigation technology. now it does not. i took it to airport honda in alcoa tn yesterday for this problem along with regular service. they said they contacted honda, who had no answer on why this system failed to work. i paid for a safety system that worked. n. ⚠️ 2 fire reports filed.

2 fire reports 24 crash reports 22 injuries

434

Total Complaints

Recalls Issued

—/5

Safety Stars

5.4x

vs Segment Avg

Known Problems

DRIVER ASSIST/CAMERAS

90 complaints

21%

• When I bought the car it had collision mitigation technology. Now it does not. I took it to Airport Honda in Alcoa TN yesterday for this problem along with regular service. They said they contacted Honda, who had no answer on why this system failed to work. I paid for a safety system that worked. N
• My 2020 honda cr-v will randomly auto brake on the hwy when approaching a shadow at a hwy overpass. It doesn't happen every time so not predictable. It is terrifying when it does happen as I am driving at hwy speeds and then my car randomly slams on the brakes. This is not ok! I have experienced th
• Following a car that then pulled over in to the breakdown lane the automatic braking engaged when there was nothing in front of us reducing the speed causing other cars behind us to have to lockup their brakes for no reason. This was very dangerous to myself and the cars behind us. The system does

Typical onset: 50K miles Est. repair: $500💥 5 crashes

“When I bought the car it had collision mitigation technology. Now it does not. I took it to Airport Honda in Alcoa TN yesterday for this problem along with regular service. They said they contacted Honda, who had no answer on why this system failed to work. I paid for a safety system that worked. N”

— NHTSA complaint filing

AIR BAGS

46 complaints

11%

• TL* THE CONTACT OWNS A 2020 HONDA CR-V. THE CONTACT STATED THAT HIS WIFE WAS ATTEMPTING TO MAKE A LEFT TURN FROM A STOP LIGHT, THE DRIVER'S AIR BAG FROM THE STEERING WHEEL SUDDENLY DEPLOYED RIGHT IN THE MIDDLE OF HER MAKING THE LEFT TURN. THE CONTACT'S WIFE WAS STUNNED AND IMPAIRED FROM SEEING AND T
• MY VEHICLE ( 2020 HONDA CRV) WAS TRAVELING APPROX. 50 MPH ON A HIGHWAY WHEN HIT BY A FORD 350 VAN AS IT ATTEMPTED TO CROSS THE HIGHWAY. MY VEHICLE WAS HIT DIRECTLY ON THE DRIVERS SIDE DEMOLISHING DRIVERS SIDE BACK PASSENGER DOOR AND A PORTION TOWARD BACK END INCLUDING FUEL DOOR. NO AIR BAGS DEPLOYED
• The contact owns a 2020 Honda CR-V. The contact stated while reversing out of a driveway, when depressing the brake pedal it failed to stop and crashed into a high voltage box. The contact stated she was unaware if any warning lights were illuminated. The air bags did not deploy. The contact sustain

Typical onset: 50K miles Est. repair: $500💥 8 crashes

“TL* THE CONTACT OWNS A 2020 HONDA CR-V. THE CONTACT STATED THAT HIS WIFE WAS ATTEMPTING TO MAKE A LEFT TURN FROM A STOP LIGHT, THE DRIVER'S AIR BAG FROM THE STEERING WHEEL SUDDENLY DEPLOYED RIGHT IN THE MIDDLE OF HER MAKING THE LEFT TURN. THE CONTACT'S WIFE WAS STUNNED AND IMPAIRED FROM SEEING AND T”

— NHTSA complaint filing

FUEL SYSTEM

43 complaints

10%

• CAR WAS ONLY TWO MONTHS OLD FROM THE SHOP AND HAD A SEVERE GAS LEAK FROM THE BOTTOM OF MY HONDA CR-V 2020 DEALERSHIP TOLD ME IT WAS RODENTS THAT ATE THE FUEL PUMP AND THEN LENT ME THE EXACT SAME CARE HONDA CR-V 2020 AND AGAIN A WEEK LATER HAD THE SAME PROBLEM. THIS WAS REVIEWED BY MY OWN MECHANIC AN
• TL* THE CONTACT OWNS A 2020 HONDA CR-V. THE VEHICLE BEGAN TO EMIT A FUEL LIKE ODOR INSIDE THE VEHICLE. THE FAILURE ONLY OCCURRED WHILE THE VEHICLE SAT IDLE. THE VEHICLE WAS TAKEN TO URSE HONDA (772 BARNETTS RUN RD, BRIDGEPORT, WV 26330; (304) 842-5600) WHO STATED THEY WERE UNABLE TO RECREATE THE FAI
• CRANKCASE FUEL/OIL DILUTION PROBLEM ON HONDA 1.5L DIRECT FUEL INJECTED, TURBO ENGINE. UPON THE FIRST OIL CHANGE ON OUR 2020 HONDA CR-V EXL AT ABOUT 6300 MILES WE FOUND THE OIL LEVEL IN THE CRANKCASE TO BE OVERFULL BY APPROXIMATELY 1 PINT. THE OIL SMELLED FAINTLY OF GASOLINE AND APPEARED THINNER T

Typical onset: 50K miles Est. repair: $500

“CAR WAS ONLY TWO MONTHS OLD FROM THE SHOP AND HAD A SEVERE GAS LEAK FROM THE BOTTOM OF MY HONDA CR-V 2020 DEALERSHIP TOLD ME IT WAS RODENTS THAT ATE THE FUEL PUMP AND THEN LENT ME THE EXACT SAME CARE HONDA CR-V 2020 AND AGAIN A WEEK LATER HAD THE SAME PROBLEM. THIS WAS REVIEWED BY MY OWN MECHANIC AN”

— NHTSA complaint filing

ELECTRICAL

42 complaints

10%

• WHILE PARKED AND LOCKED ALL FOUR WINDOWS ROLLED DOWN WITHOUT ANY ONE IN THE SUV
• INSTRUMENT DISPLAY WENT DARK AND FAILED WHILE DRIVING AT NIGHT. CAR STILL RAN AND WAS DRIVABLE, BUT I HAD NO IDEA ABOUT SPEED OR ENGINE STATUS. WHILE TAKING IT TO THE DEALER LATER THAT DAY, THE DISPLAY BECAME VISIBLE BUT ALL THE WARNING LIGHTS CAME ON IN SEQUENCE REPEATEDLY. THE DEALERSHIP CONTACTED
• ALL 4 OF MY WINDOWS AND MY MOONROOF AUTOMATICALLY OPENED WHILE I WAS IN A STORE. IT WAS POURING DOWN RAIN AND ALL OF MY SEATS, CARPET, AND ENTIRE INSIDE OF MY 2030 HONDA CRV ARE COMPLETELY SOAKED. I LOCKED MY DOOR WHEN I PARKED IT AND EVERYTHING WAS CLOSED UP SINCE IT WAS STORMING.

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 3 crashes

“WHILE PARKED AND LOCKED ALL FOUR WINDOWS ROLLED DOWN WITHOUT ANY ONE IN THE SUV”

— NHTSA complaint filing

OTHER

33 complaints

• I PURCHASE A HONDA CR-V 2020 ON FEBRUARY 3 2020 TWO MONTH LATER I STARTED TO HEAR A CLICKING AND CLOCKING NOISE WHILE STEERING AND DRIVING ALONG ALSO ON BUMPS IT WAS TAKEN TO THE SHOP ON APRIL 22 2020 TO CURRY HONDA ON APRIL 23 2020 I RECEIVED A CALLED FROM CURRY THAT IT WAS THE FRONT SIDE AXLE THEY
• NAVIGATION HEAD UNIT SPONTANEOUSLY WENT ERRATIC DURING ROUTE NAVIGATION. DISPLAY FLASHING ON AND OFF, BRIGHTNESS CONTROL APPEARING AND DISAPPEARING. UNRESPONSIVE AND UNABLE TO REBOOT SYSTEM. DANGEROUS DISTRACTION FOR DRIVER BECAUSE OF SUDDEN NATURE OF SYSTEM FAILURE. STOPPING AND RESTARTING VEHI
• WE PURCHASED A 2020 HONDA CRV LESS THAN TWO MONTHS AGO. SINCE THEN WE HAVE FOUND OUT THAT ONE OF THE FEATURES OF THE KEY FOB IS THAT IF YOU PUSH THE UNLOCK BUTTON, THEN PUSH AND HOLD THE UNLOCK BUTTON, IT WILL ROLL DOWN ALL OF THE WINDOWS AND OPEN THE MOON ROOF. SO IF THIS HAPPENS ACCIDENTALLY WHI

Typical onset: 50K miles Est. repair: $500💥 4 crashes

“I PURCHASE A HONDA CR-V 2020 ON FEBRUARY 3 2020 TWO MONTH LATER I STARTED TO HEAR A CLICKING AND CLOCKING NOISE WHILE STEERING AND DRIVING ALONG ALSO ON BUMPS IT WAS TAKEN TO THE SHOP ON APRIL 22 2020 TO CURRY HONDA ON APRIL 23 2020 I RECEIVED A CALLED FROM CURRY THAT IT WAS THE FRONT SIDE AXLE THEY”

— NHTSA complaint filing

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)

$500

AIR BAGS(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 434 owner complaints for this specific year, here's what to check or ask about:

☐
DRIVER ASSIST/CAMERAS: When I bought the car it had collision mitigation technology. Now it does not. I took it to Airport Honda in Alcoa TN yesterday for this problem along with regular service. They said they contacted Honda, who had no answer on why this system failed to work. I paid for a safety system that worked. N
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: TL* THE CONTACT OWNS A 2020 HONDA CR-V. THE CONTACT STATED THAT HIS WIFE WAS ATTEMPTING TO MAKE A LEFT TURN FROM A STOP LIGHT, THE DRIVER'S AIR BAG FROM THE STEERING WHEEL SUDDENLY DEPLOYED RIGHT IN THE MIDDLE OF HER MAKING THE LEFT TURN. THE CONTACT'S WIFE WAS STUNNED AND IMPAIRED FROM SEEING AND T
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: CAR WAS ONLY TWO MONTHS OLD FROM THE SHOP AND HAD A SEVERE GAS LEAK FROM THE BOTTOM OF MY HONDA CR-V 2020 DEALERSHIP TOLD ME IT WAS RODENTS THAT ATE THE FUEL PUMP AND THEN LENT ME THE EXACT SAME CARE HONDA CR-V 2020 AND AGAIN A WEEK LATER HAD THE SAME PROBLEM. THIS WAS REVIEWED BY MY OWN MECHANIC AN
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: WHILE PARKED AND LOCKED ALL FOUR WINDOWS ROLLED DOWN WITHOUT ANY ONE IN THE SUV
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)