2023 Ford MUSTANG MACH E
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Ford MUSTANG MACH E has 204 owner complaints filed with NHTSA — that's 1.0x the segment average of 204. The most common issue is electrical problems (24% of all complaints), specifically: after disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery.. There are 4 recalls issued for this model year. ⚠️ 1 fire report filed.
204
Total Complaints
4
Recalls Issued
—/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
48 complaints- • After disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery.
- • When the car was started, the center console screen froze. During that time, the backup camera did not display when the car is in reverse. It has happened several times. It's a safety issue when the backup camera does not work.
- • Purchased New on 7/4/23. Failure #1 7/14/23 - Pre Collision Assist Failure fault, Air bag electrical issue air system may not function, Powertrain Malfunction Fault, Restraints control module not configured. Failure #2 8/4/23 - Pre Collision Assist Failure fault, Air bag electrical issue air system
“After disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery.”
— NHTSA complaint filing
When Problems Appear on the 2023 Ford MUSTANG MACH E
Based on 18 owner complaints that included an odometer reading. Median mileage at time of complaint: 14K miles. Most complaints cluster in the 0-30K miles range.
BRAKES
DRIVER ASSIST/CAMERAS
ELECTRICAL
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred. This vehicle is under 5 years old, so most of the fleet hasn't accumulated high mileage yet — low-mileage peaks reflect fleet age, not necessarily premature failure.
Recalls (4)
Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Risk: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
Fix: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
Estimated Insurance Cost for 2023 Ford MUSTANG MACH E
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ford MUSTANG MACH E Service Intervals
IOLM (Intelligent Oil Life Monitor) may signal earlier. Older 5.4L Triton engines have specific service needs — check the manual.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ford New-Vehicle Warranty Coverage
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 204 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: After disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery.
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: The car is accelerating by his own, without having the cruise control on and this happened a couple times, mostly after a full stop on a red light, until you don’t make a manual full emergency break it won’t stop. It can cause death if it accelerate it by his own, also couple times the front camera
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: I have 2023 Ford EV and my son also have 2022 Ford EV, too. We are living in the same house. All Ford mobile chargers with 240V do not work properly. It is supposed to charge at 7KWh but it drops 3Khw after few minutes charge. I switched to new Ford mobile charge, but it is faulty, too. Ford sa
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: The contact owns a 2023 Ford Mustang Mach E. The contact stated while driving at an undisclosed speed, the brake fluid warning light illuminated. Additionally, the contact stated that the brake pedal floored while depressed, and the vehicle failed to stop immediately. The vehicle was towed to the de
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 4 recalls have been completed — free at any Ford dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ford MUSTANG MACH E — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 204
- Recalls
- 4
- Fire reports
- 1
- Crash reports
- 16
- Injury reports
- 5
- Segment avg
- 204
Check a Specific VIN
See recalls for YOUR 2023 Ford MUSTANG MACH E