2023 Ford MUSTANG MACH E

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2023 Ford MUSTANG MACH E has 204 owner complaints filed with NHTSA — that's 2.5x the segment average of 80. The most common issue is electrical problems (24% of all complaints), specifically: after disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery.. ⚠️ 1 fire report filed.

1 fire report 16 crash reports 5 injuries

204

Total Complaints

Recalls Issued

—/5

Safety Stars

2.5x

vs Segment Avg

Known Problems

ELECTRICAL

48 complaints

24%

• After disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery.
• When the car was started, the center console screen froze. During that time, the backup camera did not display when the car is in reverse. It has happened several times. It's a safety issue when the backup camera does not work.
• Purchased New on 7/4/23. Failure #1 7/14/23 - Pre Collision Assist Failure fault, Air bag electrical issue air system may not function, Powertrain Malfunction Fault, Restraints control module not configured. Failure #2 8/4/23 - Pre Collision Assist Failure fault, Air bag electrical issue air system

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“After disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery.”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

29 complaints

14%

• The car is accelerating by his own, without having the cruise control on and this happened a couple times, mostly after a full stop on a red light, until you don’t make a manual full emergency break it won’t stop. It can cause death if it accelerate it by his own, also couple times the front camera
• What component or system failed or malfunctioned, and is it available for inspection upon request? Often when the car is started, the center console screen freezes. When it is in the frozen state the backup camera does not work despite the vehicle reversing. I have video if this event occurring. H
• While driving the vehicle came to an abrupt stop in the middle of traffic. The vehicle had to be changed to a tow mode as it was stuck in park. The vehicle had not been driven more than 3days at this point. The vehicle was towed to a nearby dealer who found no issue and gave the vehicle back with er

Typical onset: 50K miles Est. repair: $500💥 7 crashes

“The car is accelerating by his own, without having the cruise control on and this happened a couple times, mostly after a full stop on a red light, until you don’t make a manual full emergency break it won’t stop. It can cause death if it accelerate it by his own, also couple times the front camera ”

— NHTSA complaint filing

OTHER

24 complaints

12%

• I have 2023 Ford EV and my son also have 2022 Ford EV, too. We are living in the same house. All Ford mobile chargers with 240V do not work properly. It is supposed to charge at 7KWh but it drops 3Khw after few minutes charge. I switched to new Ford mobile charge, but it is faulty, too. Ford sa
• After backing out of the driveway, our Mach-e started accelerating without putting my foot on the accelerator. Car literally was just getting faster and faster without me doing anything. When I did press the accelerator after the stop sign to the entrance to our neighborhood, nothing happened and th
• The car came to an abrupt stop and wouldn’t start up again. This happened three times. First time, I was at a charging station. Second time it happened in middle of the road while driving. It Put the safety of my family and me at danger. I had to call 911 to help manage busy traffic around me and to

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“I have 2023 Ford EV and my son also have 2022 Ford EV, too. We are living in the same house. All Ford mobile chargers with 240V do not work properly. It is supposed to charge at 7KWh but it drops 3Khw after few minutes charge. I switched to new Ford mobile charge, but it is faulty, too. Ford sa”

— NHTSA complaint filing

BRAKES

24 complaints

12%

• The contact owns a 2023 Ford Mustang Mach E. The contact stated while driving at an undisclosed speed, the brake fluid warning light illuminated. Additionally, the contact stated that the brake pedal floored while depressed, and the vehicle failed to stop immediately. The vehicle was towed to the de
• On Saturday July 15, 2023 my family and I were in the car going grocery shopping. By time I reached the grocery store a warning came up on the screen that stated brake fluid low. When I arrived home I did not have any brakes. The vehicle was towed the dealer where it was purchased. I was told that
• After a few days in garage attempted to drive out where first upon engaging drive selection, releasing brake pedal, and slight throttle, a clunk and jerk launch occurred. With each subsequent wheel rotation there was a scraping sound synchronized with a torque dip in the propulsion. drove 1-2 block

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“The contact owns a 2023 Ford Mustang Mach E. The contact stated while driving at an undisclosed speed, the brake fluid warning light illuminated. Additionally, the contact stated that the brake pedal floored while depressed, and the vehicle failed to stop immediately. The vehicle was towed to the de”

— NHTSA complaint filing

TRANSMISSION

21 complaints

10%

• After backing out of the driveway, our Mach-e started accelerating without putting my foot on the accelerator. Car literally was just getting faster and faster without me doing anything. When I did press the accelerator after the stop sign to the entrance to our neighborhood, nothing happened and th
• Purchased New on 7/4/23. Failure #1 7/14/23 - Pre Collision Assist Failure fault, Air bag electrical issue air system may not function, Powertrain Malfunction Fault, Restraints control module not configured. Failure #2 8/4/23 - Pre Collision Assist Failure fault, Air bag electrical issue air system
• I took car a month ago and it stops between the road..saying STOP SAFELY NOW and than i am unable to move my car, it happened thrice, last time it stopped on the road and cop had to call roadside assistance so i contacted my dealer on 10 Aug about this issue, they diagnose the problem and re run tes

Typical onset: 50K miles Est. repair: $500

“After backing out of the driveway, our Mach-e started accelerating without putting my foot on the accelerator. Car literally was just getting faster and faster without me doing anything. When I did press the accelerator after the stop sign to the entrance to our neighborhood, nothing happened and th”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

OTHER(~50K mi)

$500

BRAKES(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 204 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: After disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery.
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: The car is accelerating by his own, without having the cruise control on and this happened a couple times, mostly after a full stop on a red light, until you don’t make a manual full emergency break it won’t stop. It can cause death if it accelerate it by his own, also couple times the front camera
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: I have 2023 Ford EV and my son also have 2022 Ford EV, too. We are living in the same house. All Ford mobile chargers with 240V do not work properly. It is supposed to charge at 7KWh but it drops 3Khw after few minutes charge. I switched to new Ford mobile charge, but it is faulty, too. Ford sa
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: The contact owns a 2023 Ford Mustang Mach E. The contact stated while driving at an undisclosed speed, the brake fluid warning light illuminated. Additionally, the contact stated that the brake pedal floored while depressed, and the vehicle failed to stop immediately. The vehicle was towed to the de
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)