
2023 Ford ESCAPE PHEV
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Ford ESCAPE PHEV has 5 owner complaints filed with NHTSA — that's 0.2x the segment average of 28. The most common issue is electrical problems (60% of all complaints), specifically: instrument cluster screen intermittently going black after related recall was performed.. There are 2 recalls issued for this model year.
5
Total Complaints
2
Recalls Issued
5/5
Safety Stars
0.2x
vs Segment Avg
Known Problems(top 3 of 3)
ELECTRICAL
3 complaints- • Instrument cluster screen intermittently going black after related recall was performed.
- • The contact owns a 2023 Ford Escape. The contact stated that while charging the battery, the battery only charged up to approximately 20%. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall r
- • The contact owns a 2023 Ford Escape PHEV. The contact received notification of NHTSA Campaign Number: 26V091000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the ma
“Instrument cluster screen intermittently going black after related recall was performed.”
— NHTSA complaint filing
Recalls (2)
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Fix: The remedy is currently under development. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Interim letters, notifying owners of the safety risk, and instructions to limit the maximum charge of the battery were mailed December 8, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.
Estimated Insurance Cost for 2023 Ford ESCAPE PHEV
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ford ESCAPE PHEV Service Intervals
IOLM (Intelligent Oil Life Monitor) may signal earlier. Older 5.4L Triton engines have specific service needs — check the manual.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ford New-Vehicle Warranty Coverage
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 5 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: Instrument cluster screen intermittently going black after related recall was performed.
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: When using Apple Car Play for navigation and approaching traffic circles, instrument cluster always indicates the driver navigate to the left of the circle into oncoming traffic.
Typically appears around 50K miles. Repair cost ~$500
- ☐FUEL SYSTEM: The Vehicle's Emission Control System has detected a restricted fuel vapor tube between the fuel tank pressure sensor and the fuel tank which could result in a fire. Service Engine Soon Warning
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 2 recalls have been completed — free at any Ford dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ford ESCAPE PHEV — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
At a Glance
- Complaints
- 5
- Recalls
- 2
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 28
Check a Specific VIN
See recalls for YOUR 2023 Ford ESCAPE PHEV