2020 Chevrolet TRAX

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2020 Chevrolet TRAX has 139 owner complaints filed with NHTSA — that's 1.7x the segment average of 80. The most common issue is electrical problems (18% of all complaints), specifically: there is a noise in the right passenger door, the transmission jerks often without giving it gas, and the radio screen blacked out when going over a railroad track. ⚠️ 1 fire report filed.

1 fire report 3 crash reports

139

Total Complaints

Recalls Issued

—/5

Safety Stars

1.7x

vs Segment Avg

Known Problems

ELECTRICAL

25 complaints

18%

• THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
• RADIO SCREEN GOES BLACK AND NO BUTTONS WILL WORK NOR THE RADIO WILL NOT SHUT OFF
• This is the 3rd time this has happened in our vehicle, my second complaint here. I was driving on the interstate at posted limit of 60 when brakes began locking up on me. I got it off to the side of the road, I thought my car was going to flip over the brakes locked down so hard. Service stabilitrak

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK”

— NHTSA complaint filing

ENGINE

21 complaints

15%

• WITHIN TWO DAYS OF GETTING THE CAR WITH 7 MILES ON IT, AS SOON AS I GOT OVER ONE HUNDRED MILES, THE CAR TEXTED ME AND SAID THAT I NEED TO GET THE EMISSIONS SERVICED ON THE VEHICLE. LAST TIME I WENT THROUGH THIS WITH KIA... THEY FIXED IT TWICE AND THEN MY ENGINE PRETTY MUCH DIED AND THEY BLAMED ME (O
• THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FRE
• The Turbo Charger was cracked and hanging. Not spinning. Would not accelerate over 40 mph. They replaced it. Engine light came on today 1-10-2022 while acceleration uphill.

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“WITHIN TWO DAYS OF GETTING THE CAR WITH 7 MILES ON IT, AS SOON AS I GOT OVER ONE HUNDRED MILES, THE CAR TEXTED ME AND SAID THAT I NEED TO GET THE EMISSIONS SERVICED ON THE VEHICLE. LAST TIME I WENT THROUGH THIS WITH KIA... THEY FIXED IT TWICE AND THEN MY ENGINE PRETTY MUCH DIED AND THEY BLAMED ME (O”

— NHTSA complaint filing

OTHER

18 complaints

13%

• THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
• While driving home from work doing approximately 70 miles per hour the rain channel insert on the passenger side of the vehichle separated from the clips that hold it into place. Gm and Chevrolet know the glue used to hold the parts together fails and allows for this to happen. Took the vehicle to t
• Back in August 2021 I had to take my car to the dealership for a check engine light. There was an air leak going to the air intake. The check engine light just came back on and I took it back to the dealership and now they are having to replcae the turbo

Typical onset: 50K miles Est. repair: $500

“THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK”

— NHTSA complaint filing

TRANSMISSION

14 complaints

10%

• TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, PASSENGER REACHED FOR AN ITEM IN THE CENTER CONSOLE AND INADVERTENTLY TOUCHED THE GEAR SHIFTIER. THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE T
• TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION SLIPPED AND INADVERTENTLY CHANGED GEARS WHILE THE VEHICLE SHUDDERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO (BENNETT CHEVROLET DEALER, (6721 E B
• THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, PASSENGER REACHED FOR AN ITEM IN THE CENTER CONSOLE AND INADVERTENTLY TOUCHED THE GEAR SHIFTIER. THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE T”

— NHTSA complaint filing

BRAKES

11 complaints

• My husband and I were leaving a local grocery store, when we began backing up and the "hillside assist" light came on for a 5% or so incline. So after backing up, we pulled out of the parking spot and our brakes began locking up, this continued all the way home (about 3 miles). The error msg, "servi
• This is the 3rd time this has happened in our vehicle, my second complaint here. I was driving on the interstate at posted limit of 60 when brakes began locking up on me. I got it off to the side of the road, I thought my car was going to flip over the brakes locked down so hard. Service stabilitrak
• My car brakes locked down while I was driving home from work, at 70 mph, posted speed limit. I got it to the dealership, it started out that it was a broken wire, now they tell me I need a new fuse box and it's not covered. My car was purchased in may of 2020 and has 47k miles on it. The repairs hav

Typical onset: 50K miles Est. repair: $500

“My husband and I were leaving a local grocery store, when we began backing up and the "hillside assist" light came on for a 5% or so incline. So after backing up, we pulled out of the parking spot and our brakes began locking up, this continued all the way home (about 3 miles). The error msg, "servi”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

BRAKES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 139 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: WITHIN TWO DAYS OF GETTING THE CAR WITH 7 MILES ON IT, AS SOON AS I GOT OVER ONE HUNDRED MILES, THE CAR TEXTED ME AND SAID THAT I NEED TO GET THE EMISSIONS SERVICED ON THE VEHICLE. LAST TIME I WENT THROUGH THIS WITH KIA... THEY FIXED IT TWICE AND THEN MY ENGINE PRETTY MUCH DIED AND THEY BLAMED ME (O
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, PASSENGER REACHED FOR AN ITEM IN THE CENTER CONSOLE AND INADVERTENTLY TOUCHED THE GEAR SHIFTIER. THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE T
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)