2014 Chevrolet CAPTIVA
Problems, Recalls & Reliability Report
Quick Summary
The 2014 Chevrolet CAPTIVA has 198 owner complaints filed with NHTSA — that's 2.5x the segment average of 80. The most common issue is electrical problems (31% of all complaints), specifically: electrical and speed control: replaced instrument cluster and programmed. cruise control and odometer did not match programmed 70 mph and registered 68. engine: valve or lifter clatter unable to duplicate. door rattle: found lock knob vibrating in door panel hole insulate rod: noise gone. *tr. ⚠️ 2 fire reports filed.
198
Total Complaints
0
Recalls Issued
—/5
Safety Stars
2.5x
vs Segment Avg
Known Problems
ELECTRICAL
61 complaints- • ELECTRICAL AND SPEED CONTROL: REPLACED INSTRUMENT CLUSTER AND PROGRAMMED. CRUISE CONTROL AND ODOMETER DID NOT MATCH PROGRAMMED 70 MPH AND REGISTERED 68. ENGINE: VALVE OR LIFTER CLATTER UNABLE TO DUPLICATE. DOOR RATTLE: FOUND LOCK KNOB VIBRATING IN DOOR PANEL HOLE INSULATE ROD: NOISE GONE. *TR
- • ON JULY 9, 2015 AT APPROXIMATELY 4PM I NOTICED WHAT APPEARED TO BE (COLD) FROST BLOWING FROM THE INSIDE VENTS OF MY VEHICLE, AND AS I LOOKED AT THE TEMP. GAUGE I NOTICED IT WAS GOING UP IN THE 200S SO I IMMEDIATELY TURNED ON MY HEAT TOO REDUCED THE TEMP., BECAUSE I THOUGHT TH VEHICLE WAS OVER HEATIN
- • WHILE DRIVING I WAS SUDDENLY OVERCOME BY A NOXIOUS ODOR WHICH CAUSED BURNING IN MY EYES, NOSE AND THROAT. I TURNED OFF MY A/C AND OPENED MY WINDOWS WHICH HELPED DILUTE THE ODOR. BY CHANCE I LIFTED MY DRIVER-SIDE VISOR AND A LOUD CLICKING OCCURRED. I REPEATED THIS TO TRY TO FIGURE OUT WHAT WAS WRONG,
“ELECTRICAL AND SPEED CONTROL: REPLACED INSTRUMENT CLUSTER AND PROGRAMMED. CRUISE CONTROL AND ODOMETER DID NOT MATCH PROGRAMMED 70 MPH AND REGISTERED 68. ENGINE: VALVE OR LIFTER CLATTER UNABLE TO DUPLICATE. DOOR RATTLE: FOUND LOCK KNOB VIBRATING IN DOOR PANEL HOLE INSULATE ROD: NOISE GONE. *TR”
— NHTSA complaint filing
OTHER
32 complaints- • TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS
- • ON JULY 9, 2015 AT APPROXIMATELY 4PM I NOTICED WHAT APPEARED TO BE (COLD) FROST BLOWING FROM THE INSIDE VENTS OF MY VEHICLE, AND AS I LOOKED AT THE TEMP. GAUGE I NOTICED IT WAS GOING UP IN THE 200S SO I IMMEDIATELY TURNED ON MY HEAT TOO REDUCED THE TEMP., BECAUSE I THOUGHT TH VEHICLE WAS OVER HEATIN
- • WHILE DRIVING I WAS SUDDENLY OVERCOME BY A NOXIOUS ODOR WHICH CAUSED BURNING IN MY EYES, NOSE AND THROAT. I TURNED OFF MY A/C AND OPENED MY WINDOWS WHICH HELPED DILUTE THE ODOR. BY CHANCE I LIFTED MY DRIVER-SIDE VISOR AND A LOUD CLICKING OCCURRED. I REPEATED THIS TO TRY TO FIGURE OUT WHAT WAS WRONG,
“TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS ”
— NHTSA complaint filing
ENGINE
30 complaints- • DROVE TO A PARK AND SAW A POOF OF SMOKE ALONG WITH A STRONG SMELL INSIDE THE CAPTIVE, AND WE QUICKLY GOT OUT AND RADIATOR FLUID STARTED LEAKING. *JS
- • RENTED THE CAPTIVA FROM ENTERPRISE AT JACKSONVILLE, FL, AIRPORT. ENGINE HAD CLATTERED A BIT AT SLOW SPEEDS BUT NOT ON HIGHWAY. ON THIRD AND LAST DAY WE WERE DRIVING AWAY AFTER A TRAFFIC LIGHT HAD TURNED GREEN AND THE ENGINE JUST STOPPED WORKING. THE CAR TURNED OFF. I PUT ON THE HAZARD LIGHTS AND TUR
- • ELECTRICAL AND SPEED CONTROL: REPLACED INSTRUMENT CLUSTER AND PROGRAMMED. CRUISE CONTROL AND ODOMETER DID NOT MATCH PROGRAMMED 70 MPH AND REGISTERED 68. ENGINE: VALVE OR LIFTER CLATTER UNABLE TO DUPLICATE. DOOR RATTLE: FOUND LOCK KNOB VIBRATING IN DOOR PANEL HOLE INSULATE ROD: NOISE GONE. *TR
“DROVE TO A PARK AND SAW A POOF OF SMOKE ALONG WITH A STRONG SMELL INSIDE THE CAPTIVE, AND WE QUICKLY GOT OUT AND RADIATOR FLUID STARTED LEAKING. *JS”
— NHTSA complaint filing
TRANSMISSION
17 complaints- • MY VEHICLE HAS THE SAME IGNITION/KEY/GEARSHIFT ISSUES AS 25 MILLION VEHICLES COVERED BY GM'S 2014 "EXTENDED SERVICE AGREEMENT"/RECALL- WHEN IN PARK, THE KEY STICKS IN THE IGNITION DUE TO FAILED SHIFTING FUNCTIONALITIES. I CANNOT REMOVE MY KEY AND THE BATTERY DRAINS COMPLETELY DUE TO THE DASH LIGHTS
- • WHEN IN PARK, THE KEY STICKS IN THE IGNITION DUE TO FAILED SHIFTING FUNCTIONALITIES. I CANNOT REMOVE MY KEY AND THE BATTERY DRAINS COMPLETELY DUE TO THE DASH LIGHTS AND OTHER SYSTEMS BEING ACTIVATED BY THE KEY'S PRESENCE IN THE IGNITION. I HAVE SEARCHED ONLINE AND DISCOVERED THAT THE KEY CAN BE MANU
- • WHILE DRIVING LOST SUDDENLY LOST MOVEMENT , MADE IT INTO A DRIVEWAY AND LOST ALL GEARS. UNDERNEATH WAS A HUGE PUDDLE OF FLUID. THE FITTING FROM THE TRANSMISSION LINE TO THE COOLANT BLEW. THIS HAPPENED ON 2/4/2017 IT HAS BEEN AT THE DEALERS SINCE 2/6/2017 AND ITS NOW 2/17/2017. THEY SAY THE PARTS ON
“MY VEHICLE HAS THE SAME IGNITION/KEY/GEARSHIFT ISSUES AS 25 MILLION VEHICLES COVERED BY GM'S 2014 "EXTENDED SERVICE AGREEMENT"/RECALL- WHEN IN PARK, THE KEY STICKS IN THE IGNITION DUE TO FAILED SHIFTING FUNCTIONALITIES. I CANNOT REMOVE MY KEY AND THE BATTERY DRAINS COMPLETELY DUE TO THE DASH LIGHTS”
— NHTSA complaint filing
BODY/STRUCTURE
9 complaints- • 5/13/2014 - DURING STOP AND GO TRAFFIC JAM AT FLORIDA INTERSTATE 95 IN MIAMI DADE COUNTY, , AMAZULU TRANSPORT CORPORATION - DRIVER EMPLOYEE - [XXX] REAR ENDED MY WIFE - [XXX]. AT THE SCENE OF THE ACCIDENT, [XXX] CONTACTED HIS CORPORATE OFFICE AND PROVIDED FALSE INSURANCE DOCUMENTATION TO THE FLORID
- • TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS
- • TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE THE VEHICLE WAS STATIONARY, THE INTERIOR FRONT DRIVER AND PASSENGER SIDE DOOR HANDLES FRACTURED IN HALF AND EXPOSED A JAGGED, SHARP EDGE. DICK SMITH CHEVROLET OF MONCKS CORNER (1601 US-5,2 MONCKS CORNER, SC 29461) WAS MADE AWARE OF THE FAILURE AND
“5/13/2014 - DURING STOP AND GO TRAFFIC JAM AT FLORIDA INTERSTATE 95 IN MIAMI DADE COUNTY, , AMAZULU TRANSPORT CORPORATION - DRIVER EMPLOYEE - [XXX] REAR ENDED MY WIFE - [XXX]. AT THE SCENE OF THE ACCIDENT, [XXX] CONTACTED HIS CORPORATE OFFICE AND PROVIDED FALSE INSURANCE DOCUMENTATION TO THE FLORID”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 198 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: ELECTRICAL AND SPEED CONTROL: REPLACED INSTRUMENT CLUSTER AND PROGRAMMED. CRUISE CONTROL AND ODOMETER DID NOT MATCH PROGRAMMED 70 MPH AND REGISTERED 68. ENGINE: VALVE OR LIFTER CLATTER UNABLE TO DUPLICATE. DOOR RATTLE: FOUND LOCK KNOB VIBRATING IN DOOR PANEL HOLE INSULATE ROD: NOISE GONE. *TR
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: DROVE TO A PARK AND SAW A POOF OF SMOKE ALONG WITH A STRONG SMELL INSIDE THE CAPTIVE, AND WE QUICKLY GOT OUT AND RADIATOR FLUID STARTED LEAKING. *JS
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: MY VEHICLE HAS THE SAME IGNITION/KEY/GEARSHIFT ISSUES AS 25 MILLION VEHICLES COVERED BY GM'S 2014 "EXTENDED SERVICE AGREEMENT"/RECALL- WHEN IN PARK, THE KEY STICKS IN THE IGNITION DUE TO FAILED SHIFTING FUNCTIONALITIES. I CANNOT REMOVE MY KEY AND THE BATTERY DRAINS COMPLETELY DUE TO THE DASH LIGHTS
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Chevrolet CAPTIVA — Year Comparison
How does 2014 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 198
- Recalls
- 0
- Fire reports
- 2
- Crash reports
- 10
- Injury reports
- 22
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2014 Chevrolet CAPTIVA