BestCarRank
Cadillac

2020 Cadillac XT6

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2020 Cadillac XT6 has 50 owner complaints filed with NHTSA — that's 2.2x the segment average of 23. The most common issue is electrical problems (22% of all complaints), specifically: brand new off dealer lot needed new battery. from that point forward the vehicle's electronics constantly malfunctioned. the dealer tried everything including working with cadillac for new parts and suggestions to make the electrical system function normally. after three weeks of work, it still mal. There are 4 recalls issued for this model year.

50

Total Complaints

4

Recalls Issued

5/5

Safety Stars

2.2x

vs Segment Avg

Known Problems(top 5 of 8)

ELECTRICAL

11 complaints
22%
  • BRAND NEW OFF DEALER LOT NEEDED NEW BATTERY. FROM THAT POINT FORWARD THE VEHICLE'S ELECTRONICS CONSTANTLY MALFUNCTIONED. THE DEALER TRIED EVERYTHING INCLUDING WORKING WITH CADILLAC FOR NEW PARTS AND SUGGESTIONS TO MAKE THE ELECTRICAL SYSTEM FUNCTION NORMALLY. AFTER THREE WEEKS OF WORK, IT STILL MAL
  • 2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESE
  • 2020 CADILLAC XT6 WITH: PLATINUM PACKAGE, ENHANCED VISIBILITY & TECHNOLOGY PACKAGE INCL HD SURROUND VISION CAMERAS, NIGHT VISION, AND DRIVER ASSIST PACKAGE. HD SURROUND VISION CAMERA RECORDER ISSUING INTERMITTENT DASHBOARD DISPLAYS THAT SD MEMORY CARD HAS ERRORS OR HAS BEEN EJECTED WHEN IN FACT THE
Typical onset: 50K miles Est. repair: $500

BRAND NEW OFF DEALER LOT NEEDED NEW BATTERY. FROM THAT POINT FORWARD THE VEHICLE'S ELECTRONICS CONSTANTLY MALFUNCTIONED. THE DEALER TRIED EVERYTHING INCLUDING WORKING WITH CADILLAC FOR NEW PARTS AND SUGGESTIONS TO MAKE THE ELECTRICAL SYSTEM FUNCTION NORMALLY. AFTER THREE WEEKS OF WORK, IT STILL MAL

— NHTSA complaint filing

When Problems Appear on the 2020 Cadillac XT6

Based on 20 owner complaints that included an odometer reading. Median mileage at time of complaint: 11K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
12
30-60K
6
60-100K
0
100-150K
0
150-200K
2
200K+
0

ELECTRICAL

In line with typicalmedian 2K mi · 7 reports
0-30K
5
30-60K
2
60-100K
0
100-150K
0
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (4)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP15/10/2020

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.

Risk: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.

Fuel Cost Calculator for 2020 Cadillac XT6

Live EIA prices
Per year
$2,401
Per month
$200
Per mile
20.0¢
MPG
20
City driving (worst-case MPG)
$2,824/yr
Highway driving (best-case MPG)
$2,001/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2020 Cadillac XT6

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$2,124
Full coverage / month
$177
Liability only / year
$688
vs US avg
+27%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-luxury)1.35x
× theft risk1.00x
× safety rating0.94x
× vehicle age1.00x
= Full coverage estimate$2124

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Cadillac New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
6 yr / 70K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
6 yr / 100K mi
Roadside assistance
6 yr / 70K mi

These are the terms for a new Cadillac. If you're buying a used 2020 XT6, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Cadillac dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ELECTRICAL(~50K mi)
$500
DRIVER ASSIST/CAMERAS(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
ENGINE(~50K mi)
$500
OTHER(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 50 owner complaints for this specific year, here's what to check or ask about:

  • ELECTRICAL: BRAND NEW OFF DEALER LOT NEEDED NEW BATTERY. FROM THAT POINT FORWARD THE VEHICLE'S ELECTRONICS CONSTANTLY MALFUNCTIONED. THE DEALER TRIED EVERYTHING INCLUDING WORKING WITH CADILLAC FOR NEW PARTS AND SUGGESTIONS TO MAKE THE ELECTRICAL SYSTEM FUNCTION NORMALLY. AFTER THREE WEEKS OF WORK, IT STILL MAL

    Typically appears around 50K miles. Repair cost ~$500

  • DRIVER ASSIST/CAMERAS: Cadillac Case number is 9-6766521074. The Cadillac CT6 has a flaw in the intelligent braking assist(IBA) software. When no collision is imminent, pushing the brake even slightly results in extremely hard overbraking causing all items to fly forward. There is no way to turn off IBA without disabling

    Typically appears around 50K miles. Repair cost ~$500

  • TRANSMISSION: Intermittent shifting problems. Is stuttering when shifting. There seems to be an ongoing problem according to online and G M itself why isn't this recalled. There is no starting point it is intermittent on going. At the 1st instance they recorded it but it didn't get fixed and now they want to see

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: 2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESE

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 4 recalls have been completed — free at any Cadillac dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Cadillac XT6 — Year Comparison

How does 2020 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
50
Recalls
4
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
23

Check a Specific VIN

See recalls for YOUR 2020 Cadillac XT6