2023 Cadillac ESCALADE ESV

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2023 Cadillac ESCALADE ESV has 106 owner complaints filed with NHTSA — that's 1.3x the segment average of 80. The most common issue is engine problems (49% of all complaints), specifically: the contact owns a 2023 cadillac escalade esv. the contact stated that while driving approximately 55 mph, the vehicle stalled. there were no warning lights illuminated. the vehicle was towed to the local dealer, where it was diagnosed that a software update was needed. the vehicle was repaired, but.

5 crash reports

106

Total Complaints

Recalls Issued

—/5

Safety Stars

1.3x

vs Segment Avg

Known Problems

ENGINE

52 complaints

49%

• The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while driving approximately 55 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that a software update was needed. The vehicle was repaired, but
• engine failure on the freeway no warning, no noise just all of sudden engine failure went to body shop, and they immd found out need to REPLACE engine, and they have the engine in stock. meaning, GM is aware this can has engine problem, thats why they have engine in stock and NO recall or alert n
• 1. 01/09/2024 engine failure on freeway No warning, no noise, just all of sudden 2. Pull back to Dealership One day later, they said engine would need to REPLACE, and saying they have engine in stock and can replace IMMD. *** Crestview Cadillac 3. Bodyshop mentioned 4 same type of vehicle has the

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while driving approximately 55 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that a software update was needed. The vehicle was repaired, but”

— NHTSA complaint filing

TRANSMISSION

15 complaints

14%

• Engine light is on solid. Veichile did stall while driving at Highway and vehicle will shake stop at red light. Noise when vehicle moving.
• UNKNOWN. The car decelerated on the freeway from 80 mph by automatically going into N. Once we managed to pull over to the shoulder, the car would not turn on again or shift gears. The dealership thinks it's an engine failure and they have multiple escalades in the shop for the same issue.
• Traveling at high speed on major 5 lane highway. The engine shut off vehicle lost power went to neutral on shifter on it’s on would not shift . There was no warning no lights nothing that would have indicated a problem at all. Luckily my husband was able to get over 3 lanes and pull on shoulder whic

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“Engine light is on solid. Veichile did stall while driving at Highway and vehicle will shake stop at red light. Noise when vehicle moving.”

— NHTSA complaint filing

ELECTRICAL

8 complaints

• The rear park gridlines are not getting activated. Dealer mentioned that there is a bug in an infotainment system but its been open from last 6-9 months and not resolved. This really affecting my parking ability. This should be a safety concern and should be resolved asap.
• UNKNOWN. The car decelerated on the freeway from 80 mph by automatically going into N. Once we managed to pull over to the shoulder, the car would not turn on again or shift gears. The dealership thinks it's an engine failure and they have multiple escalades in the shop for the same issue.
• Traveling at high speed on major 5 lane highway. The engine shut off vehicle lost power went to neutral on shifter on it’s on would not shift . There was no warning no lights nothing that would have indicated a problem at all. Luckily my husband was able to get over 3 lanes and pull on shoulder whic

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“The rear park gridlines are not getting activated. Dealer mentioned that there is a bug in an infotainment system but its been open from last 6-9 months and not resolved. This really affecting my parking ability. This should be a safety concern and should be resolved asap.”

— NHTSA complaint filing

FUEL SYSTEM

8 complaints

• I was on the highway while cruising with a speed of 65 to 70 mph all of a sudden vehicle started to shake and lost control speed went down to 20mph on the highway check engine light came up foward collision, Stability, traction control and engine died started again stall, had to tow the suv to the
• I was driving my vehicle on the highway at approx 55 mph. Without warning my vehicle’s engine failed and the vehicle went into neutral. I had to coast until the emergency shoulder was available as power steering was dwindling. As I pulled into the shoulder the wheel locked. The vehicle’s engine coul
• On multiple occasions I have felt rattling/shaking/rumbling within the vehicle engine area. It began within the first 3 months of having the vehicle in my possession (we purchased the vehicle in January 2024). I also had an occasion sometime around March or April of 2024 where I was accelerating aft

Typical onset: 50K miles Est. repair: $500

“I was on the highway while cruising with a speed of 65 to 70 mph all of a sudden vehicle started to shake and lost control speed went down to 20mph on the highway check engine light came up foward collision, Stability, traction control and engine died started again stall, had to tow the suv to the ”

— NHTSA complaint filing

OTHER

5 complaints

• No Grid Lines on back up camera or forward camera views. The grid line option is grayed out and unavailable. A hourglass icon appears constantly as indicating an issue. This makes reversing into parking spaces very difficult.
• I JUST PURCHASED THIS 2023 CADILLAC ESCALADE AND MANY MORE CUSTOMERS HAVE STATED THE SAME ISSUE WITH THEIR NEW CADILLAC ESCALADE. THE CAMERA FRONT/REAR GUIDELINES/ ARE MISSING MAKING PARKING AND OTHER THINGS VERY DANGEROUS TO COMSUMERS AND PEDESTRIANS. PLEASE FOLLOW UP ON THIS SINCE THESE VEHICLES
• The rear park gridlines are not getting activated. Dealer mentioned that there is a bug in an infotainment system but its been open from last 6-9 months and not resolved. This really affecting my parking ability. This should be a safety concern and should be resolved asap.

Typical onset: 50K miles Est. repair: $500

“No Grid Lines on back up camera or forward camera views. The grid line option is grayed out and unavailable. A hourglass icon appears constantly as indicating an issue. This makes reversing into parking spaces very difficult.”

— NHTSA complaint filing

Estimated Repair Costs

ENGINE(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 106 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while driving approximately 55 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that a software update was needed. The vehicle was repaired, but
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: Engine light is on solid. Veichile did stall while driving at Highway and vehicle will shake stop at red light. Noise when vehicle moving.
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: The rear park gridlines are not getting activated. Dealer mentioned that there is a bug in an infotainment system but its been open from last 6-9 months and not resolved. This really affecting my parking ability. This should be a safety concern and should be resolved asap.
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: I was on the highway while cruising with a speed of 65 to 70 mph all of a sudden vehicle started to shake and lost control speed went down to 20mph on the highway check engine light came up foward collision, Stability, traction control and engine died started again stall, had to tow the suv to the
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)