2023 Bmw X5

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2023 Bmw X5 has 45 owner complaints filed with NHTSA — that's 0.6x the segment average of 80. The most common issue is other problems (18% of all complaints), specifically: my x5 was accelerating on its own. i was able to control the speed with the brakes but once i took my foot off the brake the vehicle would accelerate again. it went as fast as 50 mph. i did shut off the vehicle at a stop light to disengage any possible system. the car continued to accelerate once i.

6 crash reports 1 injury

Total Complaints

Recalls Issued

—/5

Safety Stars

0.6x

vs Segment Avg

Known Problems

OTHER

8 complaints

18%

• My X5 was accelerating on its own. I was able to control the speed with the brakes but once I took my foot off the brake the vehicle would accelerate again. It went as fast as 50 MPH. I did shut off the vehicle at a stop light to disengage any possible system. The car continued to accelerate once I
• Drivetrain failure reported on dash. Car stutter during drive but continued without any breakdown.
• When driving down the highway at 65 mph there was a loud bang and wind started blowing through the roof. Small shards of glass came through the moon roof. I pulled over at the next exit and stopped. I looked at the moon roof and it had exploded. At the time of the incident the moon roof was closed.

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“My X5 was accelerating on its own. I was able to control the speed with the brakes but once I took my foot off the brake the vehicle would accelerate again. It went as fast as 50 MPH. I did shut off the vehicle at a stop light to disengage any possible system. The car continued to accelerate once I”

— NHTSA complaint filing

TRANSMISSION

7 complaints

16%

• 11/21~11/24: Transmission shift from D to N while driving and the vehicle lost power. system down and change to Charging Mode, which shows when power off. Need to push the start button couple of times to turn X5 on. These things happen 3 times. 11/28~12/2: BMW service tech updated software. I pick
• I was accelerating from a green light in ELECTRIC only mode, once nearing 25 mph, felt a single strong jolt that caused acceleration to pause, the Hybrid mode automatically kicked in and acceleration continued under engine power. Received several warnings and alerts on the display- Stop Carefully:
• Two incidents I was driving the vehicle and the notification popped up saying drivetrain error at that moment the Car Detail and I was unable to go over 30 mph while driving in the fast lane on California highways 2/13/2025 3/30/2025

Typical onset: 50K miles Est. repair: $500

“11/21~11/24: Transmission shift from D to N while driving and the vehicle lost power. system down and change to Charging Mode, which shows when power off. Need to push the start button couple of times to turn X5 on. These things happen 3 times. 11/28~12/2: BMW service tech updated software. I pick ”

— NHTSA complaint filing

ELECTRICAL

7 complaints

16%

• Car computer stopped working. Prior to this, computer would not recognize either of two keys.
• I bought my 2023 BMW X5 brand new on 1/9/23- was driving through West Pam Beach on the way home from vacation and spilled a little water on my console. I immediately got a message on the dash that there was something wrong with the drive train. It then said not to turn off the car as it may not st
• The vehicle rolled away after the driver exited the vehicle with the transmission in Neutral and the parking brake was not applied. This negligent design flaw is because BMW has chosen to not revert the vehicle to Park if the door is opened like other car manufacturers. A simple software update or

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“Car computer stopped working. Prior to this, computer would not recognize either of two keys.”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

5 complaints

11%

• The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so
• The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so
• The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver si

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so”

— NHTSA complaint filing

ENGINE

3 complaints

• I was accelerating from a green light in ELECTRIC only mode, once nearing 25 mph, felt a single strong jolt that caused acceleration to pause, the Hybrid mode automatically kicked in and acceleration continued under engine power. Received several warnings and alerts on the display- Stop Carefully:
• The car had been preconditioned and driven within 45 minutes of my starting a route to the gym, all surface streets/neighborhood. I was in electric mode. I came to a stop at an intersection and when the light turned green, I pulled into the intersection to turn left and the car stalled. No power,
• On Nov 1, 2023 while accelerating on a freeway entrance ramp so as to merge into traffic on the interstate, vehicle suddenly lost all engine acceleration power and was steered to the side of the ramp so traffic behind could proceed. Vehicle stayed "on" but no engine response from the accelerator ped

Typical onset: 50K miles Est. repair: $500

“I was accelerating from a green light in ELECTRIC only mode, once nearing 25 mph, felt a single strong jolt that caused acceleration to pause, the Hybrid mode automatically kicked in and acceleration continued under engine power. Received several warnings and alerts on the display- Stop Carefully:”

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 45 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: My X5 was accelerating on its own. I was able to control the speed with the brakes but once I took my foot off the brake the vehicle would accelerate again. It went as fast as 50 MPH. I did shut off the vehicle at a stop light to disengage any possible system. The car continued to accelerate once I
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: 11/21~11/24: Transmission shift from D to N while driving and the vehicle lost power. system down and change to Charging Mode, which shows when power off. Need to push the start button couple of times to turn X5 on. These things happen 3 times. 11/28~12/2: BMW service tech updated software. I pick
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: Car computer stopped working. Prior to this, computer would not recognize either of two keys.
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)