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Audi

2023 Audi Q5 E

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2023 Audi Q5 E has 13 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is electrical problems (38% of all complaints), specifically: shortly after taking delivery of our new car, the camera system for the rear backup camera and all other surround view cameras malfunctioned. upon shifting into reverse the screen that would normally show the rear of the car and the car's surroundings was all white. changing the camera view did no.

1 crash report

13

Total Complaints

0

Recalls Issued

—/5

Safety Stars

0.2x

vs Segment Avg

Known Problems

ELECTRICAL

5 complaints
38%
  • • Shortly after taking delivery of our new car, the camera system for the rear backup camera and all other surround view cameras malfunctioned. Upon shifting into reverse the screen that would normally show the rear of the car and the car's surroundings was all white. Changing the camera view did no
  • • * Electrical Harness. Yes - it should be available for inspection upon request * Driving 70-75 mph on [XXX] , when the car came to an abrupt de-acceleration. Alerts flashed on the dash "electrical system malfunction" and "drive system malfunction". Lost all power to the vehicle. Managed to drift ac
  • • Transmission malfunction while driving on a highway, car towed to dealer. They found codes P074700, P077700, P17F900 (TSB 2064312/6). Replaced mechatronic unit.
Typical onset: 50K miles Est. repair: $500

“Shortly after taking delivery of our new car, the camera system for the rear backup camera and all other surround view cameras malfunctioned. Upon shifting into reverse the screen that would normally show the rear of the car and the car's surroundings was all white. Changing the camera view did no”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

4 complaints
31%
  • • Shortly after taking delivery of our new car, the camera system for the rear backup camera and all other surround view cameras malfunctioned. Upon shifting into reverse the screen that would normally show the rear of the car and the car's surroundings was all white. Changing the camera view did no
  • • Shortly after taking delivery of our new car, the camera system for the rear backup camera and all other surround view cameras malfunctioned. Upon shifting into reverse the screen that would normally show the rear of the car and the car's surroundings was all white. Changing the camera view did no
  • • Audi pre-sense occasionally alerts you to a problem (potential accident) when there is nothing wrong. But last Friday I was in the left turn lane, with my signal on and foot on brake waiting for the traffic to clear. When the traffic cleared I removed my foot from the brake, and tried to go forward,
Typical onset: 50K miles Est. repair: $500

“Shortly after taking delivery of our new car, the camera system for the rear backup camera and all other surround view cameras malfunctioned. Upon shifting into reverse the screen that would normally show the rear of the car and the car's surroundings was all white. Changing the camera view did no”

— NHTSA complaint filing

SPEED CONTROL

1 complaints
8%
  • • On 1/24/24, I was pulling into my garage. I pressed the “p” button to park. The vehicle suddenly lurched forward and accelerated through my garage, knocking down my fence which damaged my neighbor’s garage. No one was physically hurt. Audi engineer inspected the car and looked at the “black box” dat
Typical onset: 50K miles Est. repair: $500💥 1 crashes

“On 1/24/24, I was pulling into my garage. I pressed the “p” button to park. The vehicle suddenly lurched forward and accelerated through my garage, knocking down my fence which damaged my neighbor’s garage. No one was physically hurt. Audi engineer inspected the car and looked at the “black box” dat”

— NHTSA complaint filing

ENGINE

1 complaints
8%
  • • Transmission malfunction while driving on a highway, car towed to dealer. They found codes P074700, P077700, P17F900 (TSB 2064312/6). Replaced mechatronic unit.
Typical onset: 50K miles Est. repair: $500

“Transmission malfunction while driving on a highway, car towed to dealer. They found codes P074700, P077700, P17F900 (TSB 2064312/6). Replaced mechatronic unit.”

— NHTSA complaint filing

BRAKES

1 complaints
8%
  • • Car stops and does not allow for proper function to perform of gas or brake. Car has to be turned off and restarted. This is a safety and security concern on all roads. Car has stopped in intersection and would not drive. Therefore turning car off and restarting in live movement on street. Electrica
Typical onset: 50K miles Est. repair: $500

“Car stops and does not allow for proper function to perform of gas or brake. Car has to be turned off and restarted. This is a safety and security concern on all roads. Car has stopped in intersection and would not drive. Therefore turning car off and restarting in live movement on street. Electrica”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)
$500
DRIVER ASSIST/CAMERAS(~50K mi)
$500
SPEED CONTROL(~50K mi)
$500
ENGINE(~50K mi)
$500
BRAKES(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 13 owner complaints for this specific year, here's what to check or ask about:

  • ☐
    ELECTRICAL: Shortly after taking delivery of our new car, the camera system for the rear backup camera and all other surround view cameras malfunctioned. Upon shifting into reverse the screen that would normally show the rear of the car and the car's surroundings was all white. Changing the camera view did no

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    DRIVER ASSIST/CAMERAS: Shortly after taking delivery of our new car, the camera system for the rear backup camera and all other surround view cameras malfunctioned. Upon shifting into reverse the screen that would normally show the rear of the car and the car's surroundings was all white. Changing the camera view did no

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    SPEED CONTROL: On 1/24/24, I was pulling into my garage. I pressed the “p” button to park. The vehicle suddenly lurched forward and accelerated through my garage, knocking down my fence which damaged my neighbor’s garage. No one was physically hurt. Audi engineer inspected the car and looked at the “black box” dat

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    ENGINE: Transmission malfunction while driving on a highway, car towed to dealer. They found codes P074700, P077700, P17F900 (TSB 2064312/6). Replaced mechatronic unit.

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Audi Q5 E — Year Comparison

How does 2023 compare to other years? Fewer complaints = more reliable.

2024
21Excellent Reliability
2023
13Excellent Reliability
2021
43Above Average
2020
21Excellent Reliability
Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
13
Recalls
0
Fire reports
0
Crash reports
1
Injury reports
0
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2023 Audi Q5 E

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