
2020 Audi A5
Problems, Recalls & Reliability Report
Quick Summary
The 2020 Audi A5 has 102 owner complaints filed with NHTSA — that's 5.7x the segment average of 18. The most common issue is electrical problems (40% of all complaints), specifically: where i am currently living, speed is measured on the roads in km/h. my vehicle allows the speedometer digital display screen (audi virtual cockpit) to be switched to display mph or km/h. when working correctly, the speedometer should display the speed with digits and an analog simulation. the displ. There are 4 recalls issued for this model year.
102
Total Complaints
4
Recalls Issued
—/5
Safety Stars
5.7x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
41 complaints- • Where I am currently living, speed is measured on the roads in km/h. My vehicle allows the speedometer digital display screen (Audi virtual cockpit) to be switched to display MPH or km/h. When working correctly, the speedometer should display the speed with digits and an analog simulation. The displ
- • Our 2020 Audi A5 experienced a module failure affecting SOS (Loud) audible alarm that sounds every 2-4 minutes when driving and also affects bluetooth connection for hands free phone. Told by Audi dealership there was a recall, then removed for this due to lack of available parts from Audi. This ver
- • The blue tooth , gos, CarPlay and emergency sos not working. I looked online and there was a recall, but Audi is no longer honoring the recall to fix this issue.
“Where I am currently living, speed is measured on the roads in km/h. My vehicle allows the speedometer digital display screen (Audi virtual cockpit) to be switched to display MPH or km/h. When working correctly, the speedometer should display the speed with digits and an analog simulation. The displ”
— NHTSA complaint filing
Recalls (4)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Fix: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Fuel Cost Calculator for 2020 Audi A5
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2020 Audi A5
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Audi A5 Service Intervals
Long-interval service (LongLife) uses fully-synthetic oil. Some engines have timing belts (check owner's manual).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Audi New-Vehicle Warranty Coverage
Corrosion coverage is unlimited miles for 12 years
These are the terms for a new Audi. If you're buying a used 2020 A5, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Audi dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 102 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: Where I am currently living, speed is measured on the roads in km/h. My vehicle allows the speedometer digital display screen (Audi virtual cockpit) to be switched to display MPH or km/h. When working correctly, the speedometer should display the speed with digits and an analog simulation. The displ
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: Center display that shows backup camera continuously reboots (approximately every 5 minutes). The reboot is distracting to driver and when it occurs the backup camera and parking warning sensors are lost.
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: Rear backup camera displays black screen when engaging into reverse gear. This happens 95% of the time. Begun Occurring after 10k dealer service. Probably related to recall on 2022 models with same infotainment system.
Typically appears around 50K miles. Repair cost ~$500
- ☐SEATS/RESTRAINTS: My brother lost control from the tires being worn unevenly wich caused him to lose traction. The airbags in the car on the passenger side where the steel pole made contact, failed to deploy. The seatbelt was defective because he was seatbelted and the belt broke.
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 4 recalls have been completed — free at any Audi dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Audi A5 — Year Comparison
How does 2020 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 102
- Recalls
- 4
- Fire reports
- 0
- Crash reports
- 3
- Injury reports
- 0
- Segment avg
- 18
Check a Specific VIN
See recalls for YOUR 2020 Audi A5