2020 Audi A4 ALLROAD

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2020 Audi A4 ALLROAD has 50 owner complaints filed with NHTSA — that's 0.6x the segment average of 80. The most common issue is electrical problems (40% of all complaints), specifically: the sos a system has again failed in the car. when this happens, the navigation and the emergency contact button doesn’t work and the cell phone is no longer paired to the car. the module is currently installed in the car. it could be available for inspection if needed. this is a safety issue becau.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.6x

vs Segment Avg

Known Problems

ELECTRICAL

20 complaints

40%

• The SOS a system has again failed in the car. When this happens, the navigation and the emergency contact button doesn’t work and the cell phone is no longer paired to the car. The module is currently installed in the car. It could be available for inspection if needed. This is a safety issue becau
• The MMI / Map Display will intermittently restart itself, sometimes as often as 5 minutes apart. Each time it reboots, there is a chance that manual intervention (PIN code entry or login) is required to get it working again. Until the PIN or password has been entered, maps and other core car feature
• The MMI (multi-media interface) frequently reboots during driving, resulting in a black screen and the inoperability of key systems such as the backup camera, rear obstacle detection, navigation, and cell phone tethering (for hands-free operation). These reboots require user input, including enterin

Typical onset: 50K miles Est. repair: $500

“The SOS a system has again failed in the car. When this happens, the navigation and the emergency contact button doesn’t work and the cell phone is no longer paired to the car. The module is currently installed in the car. It could be available for inspection if needed. This is a safety issue becau”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

18 complaints

36%

• The MMI (multi-media interface) frequently reboots during driving, resulting in a black screen and the inoperability of key systems such as the backup camera, rear obstacle detection, navigation, and cell phone tethering (for hands-free operation). These reboots require user input, including enterin
• The MMI (multi-media interface) frequently reboots during driving, resulting in a black screen and the inoperability of key systems such as the backup camera, rear obstacle detection, navigation, and cell phone tethering (for hands-free operation). These reboots require user input, including enterin
• The MMI system will randomly crash and reboot every few minutes preventing access to features like backup camera, rear and side collision warning, navigation, control of driver assistance features, etc. Issue started around Jan/Feb 2025 and is widely reported by Audi owners across the web.

Typical onset: 50K miles Est. repair: $500

“The MMI (multi-media interface) frequently reboots during driving, resulting in a black screen and the inoperability of key systems such as the backup camera, rear obstacle detection, navigation, and cell phone tethering (for hands-free operation). These reboots require user input, including enterin”

— NHTSA complaint filing

OTHER

10 complaints

20%

• The MMI / Map Display will intermittently restart itself, sometimes as often as 5 minutes apart. Each time it reboots, there is a chance that manual intervention (PIN code entry or login) is required to get it working again. Until the PIN or password has been entered, maps and other core car feature
• The MMI (Multi-Media Interface) in this vehicle is experiencing frequent unexpected reboots while driving, leading to a complete loss of functionality in critical systems, including: - Backup Camera & Rear Obstacle Detection – These systems become inoperable when the MMI shuts down, particularly dur
• The MMI system sporadically and repeatedly reboots while driving. When this happens, I lose: radio/media, Bluetooth phone connection, SOS, navigation, adaptive cruise control, forward collision warning, parking collision warning, automatic emergency braking and rear cross traffic warning among other

Typical onset: 50K miles Est. repair: $500

“The MMI / Map Display will intermittently restart itself, sometimes as often as 5 minutes apart. Each time it reboots, there is a chance that manual intervention (PIN code entry or login) is required to get it working again. Until the PIN or password has been entered, maps and other core car feature”

— NHTSA complaint filing

VISIBILITY

1 complaints

• Shortly after my warranty expired last september ([XXX]) my 2020 Audi A4 Allroad started to experience random episodes of the car's main entertainment touch screen rebooting in the middle of the car being operated. This usually would only happen once or twice during maybe an hour long car ride. Then

Typical onset: 50K miles Est. repair: $500

“Shortly after my warranty expired last september ([XXX]) my 2020 Audi A4 Allroad started to experience random episodes of the car's main entertainment touch screen rebooting in the middle of the car being operated. This usually would only happen once or twice during maybe an hour long car ride. Then”

— NHTSA complaint filing

ENGINE

1 complaints

• The cars MMI system will loose connection while in Motion making the car systems none functioning /. This can happen while at highway speeds or while backing up .

Typical onset: 50K miles Est. repair: $500

“The cars MMI system will loose connection while in Motion making the car systems none functioning /. This can happen while at highway speeds or while backing up .”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

OTHER(~50K mi)

$500

VISIBILITY(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 50 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: The SOS a system has again failed in the car. When this happens, the navigation and the emergency contact button doesn’t work and the cell phone is no longer paired to the car. The module is currently installed in the car. It could be available for inspection if needed. This is a safety issue becau
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: The MMI (multi-media interface) frequently reboots during driving, resulting in a black screen and the inoperability of key systems such as the backup camera, rear obstacle detection, navigation, and cell phone tethering (for hands-free operation). These reboots require user input, including enterin
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: The MMI / Map Display will intermittently restart itself, sometimes as often as 5 minutes apart. Each time it reboots, there is a chance that manual intervention (PIN code entry or login) is required to get it working again. Until the PIN or password has been entered, maps and other core car feature
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: Shortly after my warranty expired last september ([XXX]) my 2020 Audi A4 Allroad started to experience random episodes of the car's main entertainment touch screen rebooting in the middle of the car being operated. This usually would only happen once or twice during maybe an hour long car ride. Then
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)